Starting The Diagnostic Programs; Using The Diagnostics Cd; Downloading The Diagnostics Program - IBM xSeries 300 Hardware Maintenance Manual

Test Specific String

Starting the diagnostic programs

The IBM Enhanced Diagnostics programs will isolate your server hardware from
software that you have installed on your hard disk drive. The programs run
independently of the operating system, and must be run either from the CD or
diskette. This method of testing is generally used when other methods are not
accessible or have not been successful in isolating a problem suspected to be
hardware related.
An IBM Enhanced Diagnostics CD comes with the server. You can also download
the latest image of the diagnostics from the World Wide Web at
http://www.ibm.com/pc/support.
Note: When using diagnostics with a USB Keyboard and Mouse attached, go into

Using the diagnostics CD

To start the IBM Enhanced Diagnostics using the CD, do the following:
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.

Downloading the diagnostics program

Do the following to download the latest image of the IBM Enhanced Diagnostics
from the World Wide Web and create a startable Enhanced Diagnostics diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your server to a hard disk drive directory
3. Go to a DOS prompt and change to the directory where the file was
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Hardware Maintenance Manual: xSeries 300
This is additional information that is used to analyze the problem.
Setup and enable USB emulation.
1. Press F1 Config/Setup
2. Select Devices and I/O Ports
3. Select USB Setup
4. Make sure USB Keyboard and Mouse are enabled.
1. Turn off your server and any peripheral devices.
2. Turn on all attached devices; then, turn your server on.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device selected as the First Startup Device. Later, you must restore
this setting.
7. Select CD-ROM as the First Startup Device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.
Follow the instructions on the screen to run the diagnostics.
Important
When you finish running the diagnostics and utilities, remove the CD from the CD-ROM
drive and turn off the server. You must restore the First Startup Device to the original
setting. Use steps 2 through 8 of this procedure to do this.
(not to a diskette).
downloaded.