Can Send But Not Receive Faxes - Olivetti d-Color MF920 Operation Manual

C
HECK FOR A DIAL TONE
Place a test call to the telephone number to which you want to send a fax to make sure that it is working
correctly.
If the telephone line is being used by another device, then wait until the other device is finished before sending
a fax.
If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.
T
EMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
C
HECK FOR JAMS
Clear any jams, and then make sure that Ready appears.
T
EMPORARILY DISABLE
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
V M
OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice
Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
T
HE PRINTER MEMORY MAY BE FULL
1
Dial the fax number.
2
Scan the original document one page at a time.

Can send but not receive faxes

These are possible solutions. Try one or more of the following:
C
HECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
C W
ALL AITING
Troubleshooting
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