Index - Inter-Tel 8600 User Manual

Index

A
About Voice Mail 9
Accessing
e-mail messages 73
fax messages 76
your mailbox 30
Account Codes 58
ACD Agent Wrap-Up Period 66
ACD Hunt Groups 64
Adding Parties to a Conference 23
Adjusting Your Endpoint's Viewing Angle 14
Administrators 82
Advanced Mailbox
using 70
voice mail flowchart 79
Agent Help 63
Agent IDs 64
Alternate Greeting 16
Assigning Secondary Extension Buttons 55, 56
Automatic Call Answer 43
Automatic Call Distribution (ACD) 64
Automatic Speech Recognition (ASR) 9
B
Background Music 43
Buttons
dialpad 3
DSS/BLF 56
feature 55
lamps 4
secondary 56
special 4
C
Call Waiting 21
Callbacks 19
Calls
enabling/disabling hunt groups 64
ending ACD 66
forwarding 26
making conference 23
making emergency 21
picking up reverse transfer 25
placing non-handsfree 18
placing on hold 22
®
Inter-Tel Model 8600 User Guide (ITP Mode)
receiving non-handsfree 20
redirecting 20
returning to held caller 22
waiting for called endpoint 19
Camp On 19
Canceling
call forwarding 26
callback requests 19
do-not-disturb 38
messages 29
queue requests 20
reminder messages 39
unheard voice mail messages 37
Cascade Levels 49
Changing
call screening transfer method 47
directory name 17
e-mail password 72
fax destination number 48
keymaps 43
language 44
message envelope 46
message search order 48
personal greeting 17
remote access password 61, 62
transfer method 47
voice mail message envelope 46
voice mail password 45
voice mail, e-mail, and fax message envelope 78
volume levels 42
Clearing Reminder Messages 39
Conference Calls 23
Connecting a Headset 28
D
Default Feature Codes 79
Defaults
do-not-disturb message chart 38
mailbox password 15
reminder message chart 39
Deleting Station Speed-Dial Numbers 52
Delivery Options 36
Dial Tones 11, 42
Dialing Options 18
Dialing Station Speed Dial Numbers 52
Dialpad Buttons 3
Direct Station Selection/Busy Lamp Field (DSS/BLF) 56
Disabling
account codes 58
automatic call answer 43
91