AMT Datasouth documax 3300 User Manual page 127

Symptom
Prints Garbage
Serial
Loss of Data
Buffer Overflow
Parallel
Loss of Data
Buffer Overflow
Serial
Printhead Moves but No
Printing Occurs
Printhead Pauses at End of
Print Lines
Corrective Action
Verify properly selected profile.
Check interface cable (pin outs), cable connections, or try
a new cable.
Verify emulation selected.
Verify baud rate, serial type (RS-232, RS-422), parity,
data bits, DTR, handshaking.
Reset profile and re-setup the printer.
Check interface cable (pin outs), cable connections, or try
a new cable
Verify emulation selected.
Handshaking (Ack and/or Busy), 8
Reset profile and re-setup the printer.
Check interface cable (pin outs), cable connections, or try
a new cable
Verify emulation selected.
Verify baud rate, serial type (RS-232, RS-422), parity,
data bits, DTR, handshaking.
Reset profile and re-setup the printer.
Check Form Length feature. Form length must be equal
to the length of the form being used.
Printhead thermal protection is activated. Make sure
printer has proper air flow and is not located in an
excessively hot area. Printer will exit this mode
automatically after cooling.
Troubleshooting and Maintenance 5-21
User's Guide
th
bit control