Table Of Contents - Datamax I-Class Mark II Maintenance Manual

I-Class Mark II Maintenance Manual
Contents
Overview
1.0 Introduction ......................................................................................................... 1
1.1 About the Printer................................................................................................. 2
Adjustments and Maintenance
2.0 Introduction ......................................................................................................... 3
2.1 Media Sensor Calibration................................................................................... 3
2.1.1 Quick Calibration .................................................................................................................3
2.1.2 Empty Calibration ................................................................................................................3
2.1.3 Standard Calibration............................................................................................................4
2.1.4 Advanced Entry Calibration .................................................................................................6
2.2 Printhead Adjustments..................................................................................... 13
2.2.1 Leveling Cam Adjustment..................................................................................................13
2.2.2 Pressure Adjustment .........................................................................................................14
2.2.3 Burn Line Adjustment ........................................................................................................15
2.2.4 Printhead Voltage Adjustment...........................................................................................16
2.3 Ribbon Path Alignment .................................................................................... 18
2.4 Maintenance ...................................................................................................... 20
2.4.1 Cleaning the Printhead ......................................................................................................21
2.4.2 Cleaning the Platen ...........................................................................................................24
2.4.3 Cleaning the Media Path, Media Sensor, and Interior ......................................................25
2.4.4 Cleaning the Ribbon Path .................................................................................................26
2.4.5 Cleaning the Exterior Surfaces..........................................................................................26
2.5 Firmware Updates............................................................................................. 27
2.5.1 Loading Boot 1 and Boot 2 and Firmware.........................................................................28
Troubleshooting
3.0 Introduction ....................................................................................................... 29
3.1 Troubleshooting................................................................................................ 29
3.1.1 Initial Steps ........................................................................................................................29
3.2 General Problem Resolution............................................................................ 29
3.2.1 Problem Isolation...............................................................................................................30
3.2.2 No Power ...........................................................................................................................31
3.2.3 No Print..............................................................................................................................32
3.2.4 Poor Print Quality ..............................................................................................................33
3.2.5 Communications Problems ...............................................................................................34
3.3 Error Resolution................................................................................................ 35
3.3.1 Warning Messages............................................................................................................35
3.3.2 Fault Messages .................................................................................................................36
3.4 Hex Dump Mode................................................................................................ 42
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