New In This Release; Feature Changes; Cfw And Dnd E911 Operator Callback - Nortel IP Phone 2007 User Manual

Standard

New in this release

The following sections describe what is new in this document for Multimedia
Communication Server (MCS) 5100 Release 4.0.

Feature changes

The following new features affect this document:
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The following sections describe how the new features affect this release.

CFW and DND E911 operator callback

This feature provides enhancements to the Enhanced 911 (E911) system. When an
Emergency Operator attempts to call back to a caller who dialed 911, the call is
not blocked, rerouted or preempted by other calls. Therefore, the caller who made
the 911 call can be contacted directly.
The following settings are overridden during an E911 call:
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This feature also ensures that the callback has priority if the Session Manager
server is in a minor or major overload situation.
"CFW and DND E911 operator callback" on page 11
"Language support" on page 12
"Lotus Notes integration" on page 12
"MCP granular service packaging" on page 13
"MCS E911 caller hold" on page 13
"Multiple Login restrictions" on page 13
Do Not Disturb (DND) enabled
Call Forwarding (CFW) enabled
Routable Services enabled
IP Phone 2007 User Guide
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