Off-Premises Message Delivery - ESI 600 User Manual

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Voice mail operation

Off-premises message delivery

To program this, press PROGRAM 6.
Introduction
The ESI phone system can be programmed to deliver messages to an off-premises phone and/or to
page you when your voice mailbox receives a message. You can set the phone number (cell phone,
home number, another extension, etc.) and the pager number. You can further set the system to deliver
only messages marked as urgent (see "Urgent messages," page D.9).
The administrator can also set for your station the:
Number to be called or paged
Delay period
Number of attempts
Interval between attempts (in increments of 30 minutes)
"Quiet period" which suspends message delivery for late night, etc.
If you have programmed both an off-premises delivery number and a pager number, the system will
prompt you to choose one of the following delivery options:
Phone-only
Pager-only
Phone, then pager — Attempts phone delivery until the maximum number of attempts has been tried,
then follows paging programming.
Phone and page at the same time
No off-premises delivery
Note: If your system is using ESI Presence Management, consult the ESI Presence Management User's Guide
(ESI part # 0450-0793) to learn about additional, special functionality that may be available to you.
If you're not sure whether your system is using ESI Presence Management, consult your System
Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
Message delivery
. . . To a phone
Whenever your mailbox receives a new/urgent message (see "Urgent messages," below), the system
will call the number that you have programmed and play the prompt: "You have messages. Please
enter your password." The prompt will repeat three times before the system assumes that no one has
answered (i.e., because it has "heard" no password) and disconnects.
Upon answering, enter your password (if you have set your password options for no password, you must
enter 0 as your password).
Warning: A " " response instead of the password will cause the system to suspend calling you until it
receives the next new/urgent message.
You will then be connected to your mailbox and can proceed with normal remote operation (see
"Retrieving voice mail messages from an off-premises location," page D.6).
D.8
User's Guide

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