Contents
Introduction...............................................................................................................................................................A.1
48-Key Feature Phone ................................................................................................................................................................................A.2
24-Key Feature Phone ................................................................................................................................................................................A.4
12-Key Feature Phone ................................................................................................................................................................................A.5
ESI Cordless Handsets ...............................................................................................................................................................................A.6
Connecting your ESI phone ........................................................................................................................................................................A.7
Help mode (Verbal User Guide)..............................................................................................................................B.1
User programming menu ............................................................................................................................................................................C.1
Voice mail operation ................................................................................................................................................D.1
VOICE MAIL key..........................................................................................................................................................................................D.1
Personal greetings .......................................................................................................................................................................................D.1
Leaving messages . . ..................................................................................................................................................................................D.2
AutoPage ......................................................................................................................................................................................................D.3
Moving and deleting a message.................................................................................................................................................................D.3
Message retrieval.........................................................................................................................................................................................D.4
Live recording ...............................................................................................................................................................................................D.7
Off-premises message delivery ..................................................................................................................................................................D.8
Message Recycle Bin (un-delete)...............................................................................................................................................................D.9
Status indicator lamp....................................................................................................................................................................................D.9
ESI Feature Phone operation..................................................................................................................................E.1
Display...........................................................................................................................................................................................................E.1
Caller ID ........................................................................................................................................................................................................E.1
Keys...............................................................................................................................................................................................................E.1
Dial tone ........................................................................................................................................................................................................E.3
Basic phone use...........................................................................................................................................................................................E.4
Direct station selection.................................................................................................................................................................................E.5
Transferring an outside call . . . ...................................................................................................................................................................E.5
Transferring an internal call . . . ...................................................................................................................................................................E.7
Conference calling .......................................................................................................................................................................................E.8
Call forwarding..............................................................................................................................................................................................E.9
Call waiting..................................................................................................................................................................................................E.12
Hold/exclusive hold operation ...................................................................................................................................................................E.13
Paging .........................................................................................................................................................................................................E.15
Call pickup...................................................................................................................................................................................................E.15
Optional features ........................................................................................................................................................................................E.16
Special keys .............................................................................................................................................................. F.1
Esi-Dex.......................................................................................................................................................................................................... F.2
Override ring ................................................................................................................................................................................................. F.9
Personal greeting reminder.......................................................................................................................................................................F.10
Headset operation......................................................................................................................................................................................F.10
Outside dial tone preference .....................................................................................................................................................................F.11
Line keys.....................................................................................................................................................................................................F.11
Optional features ........................................................................................................................................................................................F.12
1. Channel availability display .................................................................................................................................................................... G.1
2. No 911/emergency calls......................................................................................................................................................................... G.1
Troubleshooting........................................................................................................................................................................................... G.2
Using Esi-Link...........................................................................................................................................................H.1
Overview.......................................................................................................................................................................................................H.1
Location Keys ...............................................................................................................................................................................................H.1
Dialing an Esi-Link location..........................................................................................................................................................................H.3
Using feature keys with Esi-Link .................................................................................................................................................................H.4
Other Esi-Link features ................................................................................................................................................................................H.7
Dialing into an ESI IP Gateway...................................................................................................................................................................H.9