Adding Reject Reasons; Viewing Line Information - Nortel i2004 User Manual

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54 Chapter 5 Managing your calls

Adding reject reasons

When you are unable to answer a call you can send a message telling the caller
why you cannot answer. The reject reason text can be up to 40 characters in length
however you must scroll to see messages longer than 24 characters.
To create call reject reasons
1
Press the View softkey.
2 Highlight the Reject Reasons option and press the Select softkey.
3 Press the Add softkey and enter the desired text.
4 Press the Ok softkey.

Viewing line information

You can see the username, domain, presence, IM active, redial option and feature
activation information for each user logged into the telephone.
To view user information
1 Press the View softkey. If there is more than one user logged in to the
telephone then you will be prompted to press the Line button for the user
information you want to query.
2
Select the Line Information option and press the Select softkey. The
information corresponding to the user assigned to that line appears on the
screen.
3
Press the Ok softkey to return to the View menu.
NN10042-113
Tip: You can highlight an existing reject reason entry and press the
Modify softkey to edit the text, or use the Delete softkey to remove an
entry from the list.
Note: For information on how to use this feature
incoming call with a reason" on page
see "To decline an
48.