Avaya 4600 Series Administrator's Manual page 141

Table 16: Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones (continued)
Error Message
System busy
System Error
During Registration
Bad Router
Extension error
Extension in use
Cause/Resolution
CAUSE: Most likely, the number of IP endpoints on the
Avaya Media Server is already at maximum, Less likely,
network resource is unavailable.
RESOLUTION: The telephone was attempting to access a
network resource (DHCP server, TFTP server, or the
Avaya Media Server) and was not successful. Check the
resource being called upon for its availability. If the
resource appears operational and properly linked to the
network, verify addressing is accurate and a
communication path exists in both directions between the
telephone and the resource.
CAUSE: The Avaya Media Server has an unspecified
problem.
RESOLUTION: Consult your Avaya Media Server
administration and troubleshooting documentation.
CAUSE: The telephone cannot find a router based on the
information in the DHCP file for GIPADD.
RESOLUTION: Change administration on DHCP, as
indicated in DHCP in
CAUSE: An invalid Avaya Media Server Registration
extension has been entered.
RESOLUTION: Reenter the extension if entered
incorrectly. If appropriate, verify proper extension with
respect to switch administration.
CAUSE: The specified extension is already in use,
according to the Avaya Media Server.
RESOLUTION: You will be told if the telephone using the
same extension is on a call or not. Regardless, you can
proceed to take over the extension or to login using a
different extension. Telephones with large displays, such
as the 4610SW or 4625SW, and Release 2.7 software
provide detailed messages and specially labeled softkeys
to guide you through either alternative. If the telephone
has a two-line display, or does not support Release 2.7,
you can either press the # key twice to take over the
extension and log the other telephone off or you can press
#, then * to enter a different extension.
Chapter 4: Server Administration.
Issue 5 November 2006
Error Messages
3 of 6
141