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SAGEM F@st™ 1400 / 1400W
4.
Checking IP address allocation.
In Windows
- In Windows 98: Start then Run, key in winipcfg.
- In Windows XP, 2000, Me: Start then Run, key in cmd then ipconfig /all. Validate by
pressing Enter.
- Check that the IP address entry contains a value other than 0.0.0.0 (e.g. 192.168.1.10). If
not, reboot your computer.
In Mac (e.g. MacOS X)
- Click on the Apple menu in the menu bar.
- Select System Preferences, then click on the Network icon.
- The IP address field should contain a value other than 0.0.0.0 (e.g. 192.168.1.10).
Otherwise, reboot your computer.
5.
Have you already modified your HTTP configurator access password?
If you have and you have lost your password, return to the factory configuration (refer
to § 4, page 32).
3
Internet site look-up impossible
Check the state of the ADSL synchronization (see § 1, page 30).
Check that you are able to access the HTTP configurator (see § 2, page 30).
If these two conditions are met, hook up to the modem/router configurator.
In the "Quick Status" menu, look up the "WAN Setup/IP public address" field.
• If no IP is displayed, check your user name and your password. These parameters are
supplied by your Internet Service Provider.
• If an IP address has been allocated but you are still unable to access the Internet, we
recommend that you return to the factory configuration (see § 4, page 32).
• If the problem persists after you have returned to the factory configuration, please consult
your Internet Service Provider.
4
Return to factory configuration
To reconfigure the modem/router with its original parameters:
• Access the modem/router configuration interface by means of an Web browser (e.g.
Internet Explorer).
• Erase by clicking on Erase button in the Basic menu.
• Reboot the modem/router.
Troubleshooting
32
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