Getting Help; Viewing Warning Messages On The Control Panel; Viewing Current Errors On The Control Panel; Online Support Assistant - Xerox AltaLink B80 Series User Manual

Getting Help

This section includes:
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Viewing Warning Messages on the Control Panel ............................................................................................. 231

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Viewing Current Errors on the Control Panel ....................................................................................................... 231

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Online Support Assistant ............................................................................................................................................. 231

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Information Pages ......................................................................................................................................................... 231

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More Information .......................................................................................................................................................... 231

Your printer comes with utilities and resources to help you troubleshoot printing problems.
Viewing Warning Messages on the Control Panel
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel and the LED status light on the control panel flashes amber or red. Warning alerts inform
you about printer conditions, such as low supplies or open doors, that require your attention. If more
than one warning condition occurs, only one warning message appears on the control panel at a time.
Viewing Current Errors on the Control Panel
When an error condition occurs, a message appears on the control panel to inform you of the problem.
Error messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one error occurs, only one is displayed on the control panel.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to
Information Pages
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more. For details, refer to Information Pages.
More Information
You can obtain more information about your printer from these sources:
www.xerox.com/office/ALB80XXsupport
B80XX Series Multifunction Printer
Troubleshooting
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231
User Guide