Zoom X7N User Manual page 74

User Name: admin
Password: zoomadsl
(The User Name and Password entered here are
not the same as the user name and password that
your Internet service provider may have given
you.)
On the left side, click Diagnostics to start the diagnostic test.
In the Test the Connection to your Internet Service
Provider box if the Test PPP Server Connection tests
passes but the Test Authentication with your ISP test fails,
then your PPP User Name and Password are wrong. If you
are having problems remembering your PPP User Name and
Password please see the solution to the next troubleshooting
problem My DSL connection requires a User Name and
Password, but I don't know where to find this
information on page 75.
•
Verizon users who are replacing an existing modem in
California, Florida, or Texas may need to wait 2 hours after
unplugging the existing modem for Verizon to release the line
before it is available for use. If this applies to you, power
down your X7N and wait 2 hours before trying to connect
again.
•
Verify that your service provider's ADSL connection is
functioning properly. (Place a call to your service provider's
customer support department to verify this.)
•
Windows users only: Verify that the Web browser on the
computer on which you installed the software is configured
for a network connection (this might be called a "Local Area
Network" or "broadband" connection). If you need help
configuring your Web browser, refer to
Configuring Your Web Browser
•
Verify that your TCP/IP network settings are properly
configured on your computer. To do this, refer to the
appropriate section.
If you are using Macintosh, see Macintosh TCP/IP
Settings on page 90.
Appendix A: Troubleshooting Tips
Appendix E:
on page 96.
X7N User Manual