Zoom X7N User Manual page 72

splitter. When testing the X7N, make sure that the telephones
in your house are not in use. If the problem only exists when a
particular phone is in use, then you may need to install a filter
on that phone; or if there is an existing filter, you should replace
it.
•
Try turning your computer off and then on. This ensures that
your computer gets a correct IP address from the X7N.
•
Check your modem's DSL light.
o If the light is blinking
make a DSL connection. Go to My X7N's DSL
light continually blinks and does not stay
solidly lit.
If the DSL L
o
light is solidly lit, but I cannot connect to the
Internet.
Problem
My X7N's D SL light continually blinks and does not stay solidly lit.
Solution
There are sev eral issues that could cause this problem. Check these
items:
•
E nsure that the phone cord is firmly plugged into the wall
jack and the DSL jack on the back of the X7N.
•
Verify that the jack the phone jack your X7N is c
is enabled for ADSL service. Unless your service provider has
enabled it, you cannot use a standard telephone jack for
ADSL service.
•
Your phone cord may
with a known good one.
•
If your DSL modem is in
a DSL filter, the filter may be defective. Please remove the
filter from the line and plug the DSL modem into the phon
jack. If this solves the problem, replace the defective filter.
Appendix A: Troubleshooting Tips
then the X7N was unable to
ight is solid go to My X7N's DSL
be defective. Replace the phone cord
stalled onto the same phone jack as
onnected to
e
X7N User Manual