Conference; Hold - Avaya 4620 User Manual

Conference

The Conference feature allows you to conference up to the maximum number of parties set by
your System Administrator.
Adding another party to a call
1. Dial the first party, then press the Conference (
The line's display area changes to white text with a dark gray background. The current call
is placed on hold, the Soft Hold (
2. Dial the number of the next party and wait for an answer.
3. Press the Conference (
4. Repeat Steps 1- 3 for each party you want to conference in to the call.
Adding a held call to the current call
1. Press the Conference (
The icon on the current line changes to the Soft Hold (
2. Press the Line/Feature button of the held call.
3. Press the Conference (
All parties are now connected.
Dropping the last person added to the call
Press the Drop (
The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.
Placing a call on hold
Press the Hold (
The line's display area changes to white text with a dark gray background, and the Hold
( ) icon displays.
) icon displays, and you hear a dial tone.
) button again to add the new party to the call.
) button.
) button again.
) button.
) button.
Call Handling Features
) button.
) icon.
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