Transfer; Conference - Avaya 4620 User Manual

The 4620 Telephone

Transfer

Conference

4620 User's Guide
IP Office
The Transfer feature lets you transfer a call from your telephone to another
extension or outside number.
Transferring a call to another telephone
1. With the call active (or with only one held call and no active calls),
press the Transfer.
•
The call is placed on hold; the
dial tone while the next available line activates.
2. Dial the number to which you want to transfer the call.
3. If you do not want to announce the call, press the
again and proceed to Step 6. If you wish to wait for an answer and
announce the call, go to Step 4.
•
The call is sent to the extension or number you dialed. A two-
second display message indicates the transfer is complete.
Remain on the line and announce the call; if the line is busy or if no one
4.
answers, return to the held call by pressing the Call
Appearance/Feature button on which it is being held.
5. Press Transfer again.
•
The call is sent to the extension or number you dialed. A two-
second display message indicates the transfer is complete.
Hang up your handset.
6.
The number of conferences available is dependent on the IP Office unit set
up on your system.
Adding another party to a call
1. Dial the first party, then press
•
The line display area changes to white text with a dark gray
background. The current call is placed on hold, the
icon displays and you hear a dial tone.
2. Dial the number of the next party and wait for an answer.
3. Press Conference again to add the new party to the call.
4. Repeat Steps 1- 3 for each party you want to conference in to the call.
Adding a held call to the current call
1. Press Conference.
•
The icon on the current line changes to the
2. Press the Call Appearance/Feature button corresponding to the
held call.
3. Press the Conference button again.
•
All parties are now connected.
Dropping yourself from the conference
Press the Drop button.
• Disconnects the line on which the drop button is pressed.
40DHB0002UKEP - Issue 1 (4th November 2003)
Hold icon displays and you hear a
Transfer
Conference.
Soft Hold icon.
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Soft Hold
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