Troubleshooting; Cannot Connect To The Network - Konica Minolta bizhub 25e Administrator's Manual

Troubleshooting

Read this section if trouble occurs with the machine. Contact your local technical
representative if the following steps do not solve the problem.

Cannot connect to the network

If problems occur when performing operations using a computer, such as using Message
Board, or using the Scan to Folder functions, check the following table first.
Status
Cannot connect to
the network
4-4

Troubleshooting

Things to check
Is the power cable firmly
inserted?
Are the network settings
correct?
Is the LAN cable firmly
inserted?
Is the LAN cable or LAN
card damaged?
Is the power of any network
accessories (LAN hubs,
routers, etc.) turned ON?
Are any network devices
(LAN hubs, routers, etc.)
damaged?
Are the settings of the
network device correct?
Countermeasure
Check whether it is firmly inserted into the
power socket and power plug.
Specify the correct network settings in the
machine. For details, see
network settings" (page
Check whether the LAN cable is firmly
inserted into the machine and any network
devices (LAN hubs, routers, etc.)
Check the LAN cable or LAN card. If one of
them is damaged, replace it.
Turn ON the power of any network devices
(LAN hubs, routers, etc.).
Connect the device to another port, and check
whether it operates properly.
If it does not operate, replace the device.
Refer to the instruction manual of the device
to specify the correct network settings in the
machine.
If you replace a device, specify the network
settings again.
"Specifying the
2-16).