Dell 5100cn Color Laser Printer User Manual page 154

2. Remove all jammed and/or creased paper from the tray.
3. Pull the jammed paper out carefully to avoid tearing it.
If the paper is torn, confirm that there are no scraps of paper remaining inside the printer.
4. Push the front latch up and fully open the front cover. Confirm that there are no scraps of paper remaining inside
the printer.