Xerox C2424 - WorkCentre Color Solid Ink Service Manual page 130

Troubleshooting Procedure
Step Questions and Actions
1 1. Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48 = Right Jetstack Heater
37,004.40, 37,005.41 = Reservoir Heater
37,006.42 = Drum Heater
37,008.44 = Preheat Heater
37,009.45 = Ink Melt
37,010.46 = Ink Melt
37,011.47 = Ink Melt
37,012.48 = Ink Melt
2. Did the test pass?
2 1. Check the wiring running from the problem
component to the printhead.
2. Is the wiring damaged or not working
properly?
37,013.40:
PEST - Electronics module cooling fan disconnect. The electronics
cooling fan is not drawing the expected power from the supply.
37,014.41:
PEST - Drum cooling fan disconnect. The drum cooling fan is not
drawing the expected power from the supply.
Troubleshooting Procedure
Step Questions and Actions
1 1. Run the appropriate diagnostic test:
37,013.40 = Electronics Cooling Fan
37,014.41 = Drum Fan
2. Did the test pass?
2 1. Check the wiring for the problem fan.
2. Is the wiring damaged or not working
properly?
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1
2
3
4
WorkCentre C2424 Service Manual
Yes
Go to Step 3. Go to Step 2.
Replace the Replace in the
problem wiring following order:
harness.
assembly
Yes
Go to Step 3. Go to Step 2.
Replace the Replace the
problem wiring problem
harness. component:
cooling fan
No
Drum
Preheater
Printhead
Ink loader
No
Electronics
Drum Fan