Xerox C2424 - WorkCentre Color Solid Ink Service Manual page 109

7,008.41:
The head tilt is not engaged, or the printhead is stuck in the tilt position by
the tilt arms.
Troubleshooting Procedure
Step Questions and Actions
1
1. Reboot the system .
2. Did this correct the problem?
2
1. Inspect the system for ink spills on the head
tilt gear and the drive train.
2. Clean and reboot the system.
3. Did this correct the problem?
3 1. Check the process gearbox for obstructions
or damaged.
2. Remove any obstructions.
3. Is the gearbox damaged?
4 1. Ensure that the printhead moves properly
left and right.
5 1. Ensure the gears are correctly aligned and
homed, see "Homing the Process Gear
Drive Train" on page 6-8.
2. Are the gears damaged?
6
1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
7
1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
8 1. Perform the Wiper Alignment procedure, see
"Wiper Alignment" on page 6-2.
2. Did this correct the problem?
9 1. Use service diagnostics to run the Wiper
Drive Test.
2. Did the test fail?
Error Messages and Codes
Yes
Go to Step 2. Complete.
Complete. Go to Step 3.
Replace the Go to Step 4.
process
gearbox.
Go to Step 5. Remove any
obstructions or
replace any
defective parts.
Replace the Go to Step 6.
process
gearbox.
Replace the Go to Step 7.
process
gearbox.
Replace the Go to Step 8.
wiper drive
clutch.
Complete. Go to Step 9.
Inspect the Replace the
maintenance exit module
drive system assembly.
and replace any
defective parts.
No
3-17