Uninstalling Your Scanner - Xerox DocuMate 3125 User Manual

Maintenance
Normal Operation
• Steady blue: indicates the scanner is ready to scan.
• Steady red: the scanner is busy or it is not connected to the computer.
• Blinking red: the scanner is reporting an error.
Error Codes
If your scanner experiences hardware problems, the status light turns red and will blink a
specific number of times, the status light will blink red, and the LED flashes an "E" then the error
code number.
In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB
cable is plugged into the scanner and computer. Make sure the power cord is plugged into the
scanner and into a wall outlet.
Error
Code Problem Description
0 Scanner is not connected to
the computer. (The LED
does not flash "E" and the
status light remains blue.)
4 Paper jam
5 Multiple feed
6 The scanner's cover is open.
All An internal part in the
Other scanner may have
Codes malfunctioned.

Uninstalling Your Scanner

To uninstall the Xerox DocuMate 3125 scanner, remove the scanner software and any other
scanning software provided with the scanner.
When uninstalling the scanner driver or One Touch, please leave the scanner's USB cable
plugged into the computer. Unplug the USB cable from the computer after the software
uninstall program closes.
Uninstalling the Scanner and One Touch Software
1. On the Windows taskbar, click Start, point to Settings, then click Control Panel.
User's Guide
Solution
A cable may be loose. Check that the scanner's cables are
correctly attached to the computer. If the scanner still does
not connect, re-boot the computer.
Open the ADF cover and remove the jammed page. See
Clearing Paper Jams
on page 152.
Multiple pages fed through the scanner at one time. Open
the scanner and remove all pages, then continue scanning. If
the problem persists, clean the double feed detection sensor
as described on the previous page.
The ADF door is not closed all the way. Open the scanner
then close it again. Push down on the lid until it locks into
place.
Turn off the power to your scanner, then turn it back on. If
the problem persists, re-boot your computer. If the problem
still persists, contact Xerox Technical Support.
® ®
Xerox DocuMate 3125
9-164