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XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license. DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers mentioned in this publication are trademarks of Xerox Corporation.
Welcome Your new Xerox DocuMate 252 scanner can quickly scan single- sided or double-sided stacks of documents and place their images on your computer. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
Welcome The Xerox DocuMate 252 Scanner Paper guide LED Number Destination Selector button Simplex button Duplex button Status light Output tray ADF cover release Power switch USB port Power jack Paper guide—Holds documents in place. Adjusts to fit the document width.
The following documentation is provided with your scanner: • Quick Install Guide—Abbreviated installation instructions. • Xerox DocuMate 252 Scanner User’s Guide—On the Installation DVD; contains detailed installation, scanning, configuration, and maintenance information. • PaperPort User’s Guide—On the Installation DVD; contains detailed feature and configuration information for the PaperPort software.
If you already have a scanner connected to your computer, you may need to remove its driver programs to properly install and operate your Xerox DocuMate 252 scanner. Please see “Troubleshooting” on page 103 for more information, and “Uninstalling Your Scanner” on page 107 for basic instructions to uninstall driver programs.
Installation Step 1: Assemble the Scanner To assemble the scanner: 1. Remove all shipping tape from the top and bottom of the scanner. 2. Carefully remove the protective foam from the ADF cover release, then press the release and open the Automatic Document Feeder cover.
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Installation 5. Insert the pins on each side of the output tray into the holes on the scanner. 6. Flip open the extension on the output tray so it is fully extended. 7. Proceed to “Step 2: Install the Software.” DocuMate 252 Scanner User’s Guide...
Installation Step 2: Install the Software To install the software: 1. Start Microsoft Windows and make sure no other applications are running. 2. Insert the installation DVD into your computer's DVD-ROM drive. The DVD automatically starts. NOTE: If the DVD does not start, check the following: •...
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Installation 3. On the Installation menu, select Install Products. ® 4. Make sure the boxes for Nuance PaperPort and Scanner Driver are checked. NOTE: The software provided with your scanner may differ slightly from the list shown in the window. 5.
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Installation The PaperPort installation begins: 1. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click OK. The first PaperPort Installation window opens. 2. On the PaperPort Welcome window, click Next. Installing PaperPort will uninstall any existing version of PaperPort and will install the newer version.
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The scanner driver installation will now begin: 1. The Welcome to the One Touch 4.0 Setup Wizard opens. 2. Click Next. 3. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
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TWAIN and ISIS—The TWAIN and ISIS drivers are installed. The One Touch 4.0 Monitor will not run and you cannot use the One Touch features. You can use the Xerox DocuMate 252 TWAIN driver to scan from applications with a TWAIN interface. You can also scan from applications that use the ISIS driver.
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Installation 5. Click Next. During installation you will see this window asking you to select one of the images for your Color Space setting. The Color Space setting sets the gamma value for the scanner so scanned items look good on your monitor. Gamma controls the brightness of the midtones of colors.
Installation Step 3: Connect the Power Supply Connect the power supply and power cord, and plug the power supply into an electrical outlet. To connect your DocuMate 252 scanner: 1. Plug the power supply into the power port on the scanner. NOTE: Only use the power supply (HEG42-240200-7L made by HiTron) included with your scanner.
Installation Step 4: Connect the USB Cable and Turn on the Power The DocuMate 252 scanner connects to any available USB port. Check your computer’s manual for USB port locations. NOTE: You can connect the scanner to your computer while the computer is running.
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Installation 3. Turn on the power switch, located on the back of the scanner to the left of the power port. The status light comes on and flashes indicating that the scanner is receiving power. If you are using Windows XP and have plugged the USB cable into a USB 1.1 port, an information bubble may open explaining that “A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub”.
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Installation 4. When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. 5. Click OK. You can also click More to see a quick overview about accessing and navigating the One Touch Button Panel. When you’re finished reading the additional information, click OK.
Installation Additional Applications Available with Your Scanner Your scanner includes free, additional applications on the installation DVD. 1. Reinsert the installation DVD into the DVD-ROM drive. The Installation menu opens. The free Adobe Acrobat Reader software is located on the DVD with the User Guides.
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If you install the Kofax VRS software, you may see the following message. Please disregard this message and click OK. The Kofax VRS Certified ® ISIS driver is installed correctly when you install your Xerox DocuMate 252 scanner. OmniPage Pro provides precision OCR analysis, advanced layout ®...
Installation View the User Guides To get the documentation for the additional products. 1. Return to the Main Menu window on the DVD and click User Guides. 2. The User Guides window opens. Use this window to view and save the User Guides you want. 3.
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3. When you’re finished, click Main Menu to return to the Main Menu window and click Exit. 4. Remove the DVD and store it in a safe place. That’s it! Installation is finished and your Xerox DocuMate 252 scanner is ready to scan. DocuMate 252 Scanner User’s Guide...
Installation Register Your Scanner and Check for Updates Registering your scanner is important as it provides you with access to free telephone support service. Registration also gives you free access to software updates for your scanner. To register your scanner: 1.
Scanning If you selected the recommended Full Install option (see page 11), then you have several different options to scan with your Xerox DocuMate 252 scanner. Each method scans equally well, so use the one with appropriate options for the item you are scanning.
Scanning Load and Scan Documents When you press either the Simplex or Duplex button, documents are scanned using the scan settings indicated by the LED number. The scanned images are then sent to a software application (known as the Destination Application) on your computer. 1.
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Scanning 3. Check the LED number to make sure you’re using the scan setting you want. To choose a new scan setting, press the Destination Selector buttons. The current scan setting. See “Check the Scan Settings Before Scanning” on page 25 to check the settings. Press the Destination Selector to cycle through the scan settings to select the one you want.
Scanning Check the Scan Settings Before Scanning 1. To check the scan settings before scanning, press, hold down, and then release, either the Simplex or Duplex button. Press, hold down, and then release either button to see the setting for the selected LED number.
Scanning Scan from the One Touch Button Panel You can scan from the One Touch Button Panel on the screen. 1. Adjust the paper guide for the width of paper and load the documents with their tops into the Automatic Document Feeder.
Scanning Using the One Touch Button Panel The One Touch Button Panel is also your on-screen set of controls for the scanner. The One Touch Button Panel shows information about the scanner and its settings. 1. To open the One Touch Button Panel, click the One Touch icon. It is located in the Windows Notification Area at the bottom right corner of the screen.
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Scanning From the Hardware View and Detail View, click the green arrow to return to the Button View. You can also click on the hardware icon to return to the Button View. 4. To cycle through the nine buttons, click the arrows on the right side of the panel.
Scanning The Default One Touch Settings on Your Scanner Based on the recommended install of PaperPort and the scanner driver, your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, pre-selected Destination Application.
Scanning Configuring the One Touch Buttons Each One Touch button configuration consists of a Destination Application, a Scan Configuration, and a Document Format. The One Touch Properties window is where you select these three elements for a button. To open the One Touch Properties window: 1.
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Xerox DocuMate 252 scanner. For example, on the figure below, the option “Use Document Feeder” is selected and “grayed out” because the Xerox DocuMate 252 is an ADF scanner and always uses the document feeder, so there’s no reason for you to select it. If you use the One Touch application with other Xerox scanners, grayed out options become active, if appropriate.
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Scanning Select Configuration—The list of available scan configurations for the selected button. The configuration’s basic settings include: scanning mode, resolution (dpi), page size, brightness (Br), and contrast (Cr). To see a selected scan configuration’s settings, click its icon. Click the icon again to close the detailed information. Click the icon of a selected configuration to view its settings.
Scanning Selecting New Settings for a Button For each of the nine One Touch buttons, you can select a new Destination Application, Scan Configuration, and Document Format. Click these arrows to see the properties for the button whose settings you want to Select a format for change.
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Scanning The scan configuration list is preset for the application you select in the Select Destination list. If you select a different application, the configurations are for that application. However, you can create your own scan configurations as well. 4. Select a Format and Page(s) option. The available options apply to the Destination Application you select.
Scanning Setting Destination Application Properties The different types of Destination Applications have various properties that you can select. 1. On the One Touch Properties window, click a Destination Application. 2. Click the Properties button. Click a Destination Application. Click the Properties button.
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Scanning 1. Select the PaperPort folder where you want the file of the scanned image to be located. 2. Click OK. 3. Click OK or Apply on the One Touch Properties window. When PaperPort opens after you finish scanning, the thumbnails of your scanned documents are on the Desktop in that folder.
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Scanning 2. To add another application to the list, click the Add Application button. The Add Text Based Link dialog box opens. 3. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1, and 2 on the dialog box are automatically filled in, and the application icon appears in step 3.
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Scanning Image Documents Properties These properties apply to OmniPage Pro that you received with your scanner, plus Microsoft Paint and other image processing applications. 1. Click in the Color document handling settings boxes for the options you want. The options will apply to all the applications in the group. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen.
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Scanning Storage Properties These properties apply to the Destination Application named Transfer to Storage. If a CD burner is attached to your computer, you also use this dialog box to start the Burn to CD process.See the section “Scan and Burn to a CD” on page 69. You can also set up multiple configurations to store scanned items in separate locations.
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Scanning eMail Properties These properties apply to email applications so you can specify the folder for documents that you will attach to an email message. ® Microsoft Outlook will accept direct attachment of documents to a blank email message as soon as scanning is finished, but other email applications may not.
Scanning 4. Select the options for color document handling. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen. When a computer screen is set to a lower resolution, bitmap images with a higher resolution may be too big to fit on the screen. Converting the bitmap image to match the screen resolution ensures that the image fits on the screen.
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Scanning Create Single Image Files The TIFF and PDF formats support multiple page documents. If you are scanning as a TIFF or PDF file and want one file created for each image scanned, select [Create single image files]. Note that this option is automatically selected and disabled if you have selected a format that only supports single pages, such as BMP or JPG.
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Scanning 2. Right-click on the JPG or PDF icon. A menu opens. 3. Choose the file size/image quality option for your scanned images. Minimize Size—Smallest file size, lowest image quality. Normal—Medium file size, some loss of image quality. Maximum Quality—Largest file size, no loss of image quality. Your selection pertains only to the button currently selected on the One Touch Properties window.
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Scanning As you select Destination Applications that are text applications, the text format icon changes to match the file type of the application. In some cases, the Destination Application supports several file types, and you can right-click on the icon to choose the particular file type for that application.
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Scanning Word Document—The .doc file format used by Microsoft Word. Comma Delimited—The .csv file format; used for database or spreadsheet data with fields separated by commas. When the document is converted into editable text by the OCR software, the fields are maintained so you can copy and paste them to a database or spreadsheet application.
Scanning Renaming a One Touch Button The One Touch buttons have names that identify their pre-set functions, such as OCR and PDF, but you can edit the names. To change the button names: 1. Open the One Touch Properties window. 2.
Scanning Selecting Options for a Button The One Touch Options determine the types of Destination Applications available for a button, as well as the location of the files of your scanned items. To select options: 1. Open the One Touch Properties window and click the Options tab.
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Scanning • Text Editors include Microsoft Word and WordPad, Microsoft Excel, and other word processing and spreadsheet applications. Select this option if you want OCR processing to convert your scanned documents to text that you can edit. See “Scanning with Optical Character Recognition (OCR)”...
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Scanning The copies will be saved in the folder specified in the Folder Copy Options section (see the figure on page 47 and the description below). This option is not available if either Document Management or Storage and CD-R/W are selected because, by default, file copies for those types of Destination Applications are already automatically saved in the folder for copies.
Scanning Creating a New Scan Configuration The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of other settings. The Scan Configurations. The Lock Icon. Click New to create a new Scan Configuration.
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Scanning TIP: If you’re going to set up the new configuration to scan duplex (two-sided), include that in the name, such as “Scan for Dark Print (Duplex),” to remind you that it is a duplex scan. If the configuration Type a new name for the configuration.
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Scanning Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the Black&White mode. 6. If you want to lock the configuration, click the key icon to change it from a key to a lock.
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Scanning • Straighten Image—Select this option to let the scanner automatically determine if a page is skewed, then straighten its image. The scanner detects page edges and can sense when the page is fed through at an angle. However, if the page is fed through at too great an angle, the image may not straighten correctly.
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Scanning • Color Filter—Color filter is the ability of your scanner to automatically remove a color from a scanned item. For example, if you are scanning a letter with a red watermark, you can choose to filter out the red so the scanned letter just shows the text and not the red watermark.
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Scanning The Device Settings Tab A Device Settings tab appears on the Scan Configurations dialog box when your selected Destination Application sends the scanned image to a printer, fax application, or other device. You use the options on the Device Settings tab to select settings for the device. 1.
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Scanning The Storage Options Tab (Archive) A Storage Options tab is on the Scan Configurations dialog box when the selected Destination Application is set as Transfer to Storage. You use the options on this tab to select where you want to save your scanned items for storage when scanning with that particular Scan Configuration.
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Scanning folders by type, the default location of scanned archive documents is at C:\Documents and Settings\<your user name>\My Documents\My OneTouch Archive\TIFF Documents. 3. Click the Browse button to specify the location to store the scanned documents, or type a location directly into the box. 4.
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Scanning 6. Click the Scan Settings, Page Settings, and Advanced Settings tabs, and select the settings you want. 7. Click the Storage Options tab. 8. Click the Browse button. 9. Select the folder you created for storing the scanned documents. If you haven’t created the folder yet, you can click the Make New Folder button and type the name for the new folder.
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Scanning 10. Click OK. The selected folder will now be set as the Storage Location, such as “Business Receipts.” 11. Click Apply. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Storage for Personal Receipts.”...
Scanning 14. Now click the arrow buttons to select a scanner button for each new configuration. Click Apply to set that button for that configuration. The following examples show that buttons 7 and 8 have been set to scan to each of the new configurations. Note that the button names have also been changed to Storage 1 and Storage 2 to remind you that both send documents to storage, but to different locations.
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Scanning To edit or delete a scan configuration: 1. Open the One Touch Properties window. 2. Select the scan configuration you want to edit or delete. Select the scan configuration to edit or delete. It must be unlocked, as indicated by not having a lock displayed here.
Scanning Configure Before Scan Choosing Configure Before Scan simply opens a scanning interface when you press or click a scan button. You can then use the interface to change the Resolution, Scan Mode, and other settings. When you scan, the scanned image will still be sent as the file type and to the same Destination Application already selected in the OneTouch Properties window for that button.
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In the example shown on the previous page, the Destination Application is Microsoft Paint. The TWAIN interface lists the scanning options available with your Xerox DocuMate 252 scanner. Please see “Scanning with the TWAIN Interface from PaperPort” on page 80. DocuMate 252 Scanner User’s Guide...
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Scanning Canceling a Configure Before Scan To cancel a scan after scanning has begun: 1. Click on the Cancel button in the scanning progress window. 2. The following window will open asking you if you want to cancel the entire job. •...
Scanning Scanning with Optical Character Recognition (OCR) Optical Character Recognition (OCR) is like a printer in reverse. Instead of printing what’s on the screen onto paper, OCR converts text and numbers on a scanned page into editable text and numbers. You can then work with the text and numbers to edit, spellcheck, change font or type size, sort, calculate, and so forth.
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Scanning To scan with OCR: 1. To scan using the buttons on the scanner, press the Destination Selector until the LED is at 6, then press the Simplex or Duplex button. NOTE: One Touch Button 6 is preset as your OCR button. But you can also set up any other button to scan and OCR the text.
Scanning Scanning with sPDF or nPDF and Searching for Text Searchable PDF (sPDF) and Normal PDF (nPDF) are special forms of an Adobe PDF file. sPDF converts scanned text into the PDF format with text search and OCR capabilities. nPDF has those same features, plus you can edit the text in an nPDF image if you have a PDF editing program.The two PDF formats can also produce images with different image quality, so you may want to...
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Scanning NOTE: Not all Destination Applications have the sPDF and nPDF options. Microsoft Word, for example, does not have them as scanning options. The settings for the button (button 8 in this example) now show your page format selection. The page format icon is now set to the selection from the menu.
Scan and Burn to a CD If you have a CD burner attached to your computer, you can scan directly from your Xerox DocuMate 252 scanner onto a CD. This feature is available only on computers running Windows XP or Windows Vista.
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Scanning 9. Make sure a blank CD is in the CD burner. 10. Click the Burn to CD button. The CD burner begins and your scanned documents are written to the CD. NOTE: Until you click Burn to CD these files are stored in your computer at C:\Documents and Settings\<your user name>\Local Settings\Application Data\Microsoft\CD Burning.
Scanning Scanning with Event Forwarding If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. The scanner will feed in the first page, but will then stop until you select the application to use.
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Scanning 6. Start scanning using the button you selected for event forwarding. A dialog box opens for you to select the application to use for scanning. 7. Select the application in the box and click OK. Now the application you selected opens and you can continue the scanning from that application’s TWAIN interface.
Scanning Creating an HTML Web Page from Your Scanned Documents If you scan a document, whether a single page or multiple pages, you can have the pages converted directly to HTML formatted pages for posting directly to your web site. Those pages are then viewable by visitors to your web site without the need for any internet plug-ins or other special processing.
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Scanning NOTE: Depending on the complexity of the document, its conversion to the HTML format may take a few moments. NOTE: If you have OmniPage Pro installed on your computer, you may see a thumbnail of the page. Click on the thumbnail to see the full page.
Scanning Transferring Scanned Documents to Storage With the Transfer to Storage scanning process, you can scan documents and save them in a folder in one step. The process is ideal for archiving documents without having to manually save or process them in any other way. If you choose a text format for the file format, the documents are also automatically converted by the OCR process into editable text and numbers before being stored.
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Scanning To Transfer Documents to a Server or Mapped Drive When selecting the storage location for scanned documents, you can select a local folder, or a folder on a server or mapped drive.You select a mapped drive using the Browse button. See “The Storage Options Tab (Archive)”...
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Scanning 3. Click OK. Now when you scan using Transfer to Storage as the Destination Application, the documents are stored on the server or mapped drive. To Use OCR Before Transferring to Storage If the documents you want to transfer to storage are text documents or spreadsheets, you can have them converted by the OCR process prior to being stored.
The Hardware icon. If the Hardware View of the panel is open you can also right- click on the DM252 icon. The Hardware Properties dialog box opens and shows information about your Xerox DocuMate 252 scanner. DocuMate 252 Scanner User’s Guide...
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Scanning 2. Click the Properties button. Your scanner has a built-in power saving feature that is set to power down after 15 minutes of idle time. You can change the time before the scanner powers down, from 1 minute to a maximum of 10 hours.
Because the TWAIN interface is the same regardless of the software you use to open it, you can still use the instructions in this User’s Guide for scanning with your Xerox DocuMate 252 scanner. To access the TWAIN interface from other software, please refer to their user’s guides, then return to this User’s Guide...
Scanning with the TWAIN Interface from PaperPort Accessing the TWAIN Interface from PaperPort The instructions in this section are for accessing the TWAIN interface from the PaperPort application. To access the TWAIN interface from PaperPort: 1. On the Windows taskbar, click Start, point to Programs, point to PaperPort, then click PaperPort.
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PaperPort needs to be set up to use the scanner. See the section, “Setting Up PaperPort to Work With Your Scanner” on page 90. 3. Click the Scanner drop-down arrow, and select TWAIN: Xerox DocuMate 252 from the drop-down list. NOTE: Please wait a few moments for your selection from the drop-down list to become active.
Scanning with the TWAIN Interface from PaperPort 5. When scanning documents, use the Create single page items check box as follows: • When the check box is selected, all pages in the Automatic Document Feeder are scanned, the TWAIN interface closes, and each page is placed on the PaperPort Desktop as an individual file.
Scanning with the TWAIN Interface from PaperPort Scanning with the TWAIN Interface The TWAIN interface lists the scanning options available with your Xerox DocuMate 252 scanner. The options on the TWAIN interface are: • Mode—Select a scanning mode: Black&White to scan in black and white. The scanning pixels are all the same size and are either black or white.
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Scanning with the TWAIN Interface from PaperPort • Brightness and Contrast—Sometimes an image is scanned with the brightness and contrast set too light or too dark. For example, a note written with a light pencil may need to be scanned darker to improve legibility. Increasing or decreasing the brightness makes the scanned image lighter or darker.
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The Define page size option cannot be used with AutoCrop to original. • AutoScan on document insertion—Your Xerox DocuMate 252 scanner includes AutoLaunch technology that senses when an item is inserted into the paper feed and starts scanning immediately. Select this option to turn on the AutoLaunch feature.
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Scanning with the TWAIN Interface from PaperPort 2. If the AutoScan feature is turned on, scanning begins. If the AutoScan feature is not turned on, click the Scan button. The scanner starts scanning and a progress box shows the image. If you’re using PaperPort to scan and its Create single page items check box is selected, all pages in the Automatic Document Feeder are scanned, the TWAIN interface closes,...
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Scanning with the TWAIN Interface from PaperPort 3. If you are scanning multiple pages, click the Done button on the TWAIN interface, and if you are using PaperPort click Done on the PaperPort-Scan window. If you are scanning a single page, the TWAIN interface closes automatically.
Scanning with the TWAIN Interface from PaperPort Display the Device Configuration 1. Click the Xerox DocuMate 252 icon in the top right corner of the TWAIN interface. The Device configuration window opens and shows the information about your scanner. See the section “Checking the Hardware and Setting the Lamp Power Saving”...
Setting up PaperPort is a one-time-only process for each option from the Scanner drop-down list. Therefore, you may have to set up PaperPort once each for Twain: Xerox DocuMate 252 and WIA: Xerox DocuMate 252. The setup process, described below, is the same for each option. You will...
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Scanning with the TWAIN Interface from PaperPort To set up your scanner: 1. From the Scanner drop-down list, select one of the options, such as Twain: Xerox DocuMate 252. 2. Click the Setup button. A window opens to begin the setup process.
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Scanning with the TWAIN Interface from PaperPort The next window is for checking the connection between your scanner and the computer. 5. Click Next. After the Setup Wizard checks the connections, the next window is displayed. It has a series of setup options, but only the Basic scan test is necessary because your scanner was already tested and calibrated when you installed the One Touch 4.0 software...
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Scanning with the TWAIN Interface from PaperPort The TWAIN Interface opens. NOTE: If you are setting up the scanner for WIA, the WIA interface opens instead. 7. Insert a single page into the scanner, face-down, and the Scan button on the TWAIN Interface will become active. 8.
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Scanning with the TWAIN Interface from PaperPort The final Setup window opens to let you know the setup process is finished. 10. Click Finish. PaperPort is now setup for the scanning option you selected (in the example above, it’s the TWAIN option) and the Scan button on the PaperPort window will now become active.
Scanning with the WIA Interface Scanning with the WIA Interface Microsoft Windows XP and Windows Vista include their own scanning interface—known as Windows Image Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use Microsoft Paint to scan using the WIA interface, but you can use PaperPort and other Windows applications as well.
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Scanning with the WIA Interface The Scan using Xerox DocuMate 252 window opens. Use this window to select scanning options and start the scan process. 3. Click the button most appropriate for the item you’re scanning. 4. Select a paper size from the Page Size list.
Scanning with the WIA Interface 8. The scanned images will appear in Microsoft Paint (or other WIA application you’re using). Fine Tuning Your Scans You can select new settings before you scan an item to fine tune exactly how you want to scan it. To select the scanner settings before you scan: 1.
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Scanning with the WIA Interface The Advanced Properties dialog box opens. 2. Select the options for scanning. Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the setting Black and White picture or text.
Xerox DocuMate 252 scanner. The Scanner Selection dialog box will then open. 2. Select Xerox DocuMate 252 from the list of scanners and click Your scanner is then ready to work with the QuickScan ISIS driver.
Maintenance Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Cleaning the Automatic Document Feeder You may need to clean the ADF feed mechanism if your documents do not feed easily into the ADF, or several feed in at the same time.
Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. To clear a paper jam: 1. Press the ADF cover release on the top-left of the scanner body to open the Automatic Document Feeder cover.
The ADF pad may wear out and is designed to be a user- replaceable part. Problems with documents feeding into the ADF is an indication that the pad is wearing thin. See the “Xerox DocuMate 252 Scanner Parts List” on page 110 for ordering information. To replace the ADF Pad assembly: 1.
Start the PaperPort software and click the Scan icon, then make sure Xerox DocuMate 252 is selected as the scanner. Problem: During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful.
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They are interfering with the installation and One Touch options, and you need to remove those other drivers and re-install your Xerox DocuMate 252 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs.
Maintenance Status Light Troubleshooting Codes The status light indicates the current state of the scanner. A green status light indicates the normal state of the scanner. A red status light indicates that there is a hardware issue. Descriptions of the most common patterns are listed below.
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“Clearing Paper Jams” on page 101. An internal part in the Turn off the power to your scanner, then turn it back on Other scanner may have again. If the problem persists, contact Xerox Technical Codes malfunctioned. Support. DocuMate 252 Scanner User’s Guide...
Maintenance Uninstalling Your Scanner To uninstall the Xerox DocuMate 252 scanner, remove the scanner software, PaperPort, or any other scanning software provided with the scanner. Uninstalling the Scanner and One Touch Software 1. On the Windows taskbar, click Start, point to Settings, then click Control Panel.
Maintenance To Install Another Driver Before you can install another driver for your scanner, you must remove the currently installed driver first. Then the new driver can be installed. 1. Uninstall the One Touch 4.0 driver. a. Open the Windows Control Panel. b.
Maintenance Xerox DocuMate 252 Scanner Parts List Please use the following part names and numbers when ordering replacements for your scanner. Part Name Part Number Paper Guide 57-0104-000 Output Tray 57-0105-000 ADF Pad 57-0103-000 USB Cable 35-0107-000 AC Power Cord...
Appendix A Notices It’s Illegal in the USA Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: Certificates of Indebtedness National Bank Currency...
4. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559.
5. Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province). 6. Marks, brands, seals, wrappers or designs used by or on behalf of the Government of Canada or of a province, the government of a state other than Canada or a department, board, Commission or agency established by the Government of...
ASK-XEROX) to determine whether this Xerox product is part of the program. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
Index Duplex 53 duplex button 2, 22, 23, 24 cleaning 100 ADF pad assembly replace 102 eMail 48 Advanced Properties 98 eMail Properties 40 Archive button 75 error codes 105 aspect ratio 55 Excel Spreadsheet 45 Autocrop to Original 52, 85 AutoRotate image 55 Fax and Print 48 file format 44...
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Index PDF file size 42 Picture type 98 Kofax VRS 18 power saving 79 Preview button 96 lamp malfunction 106 Lamp timeout setting 79 Resolution 51, 84, 98 LED number 22, 23 Rich Text Format 44 Link Properties 35 rtf file format 44 Microsoft Internet Explorer 73 saturation 54 Microsoft Outlook 40...
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Index troubleshooting 103 TWAIN 62, 72 TWAIN standard 80 uninstall 107 USB port 14 watermark, remove 54, 85 WIA 62, 95 Windows Image Acquisition 95 Word Document 45 xls file format 45 DocuMate 252 Scanner User’s Guide...