Monitor - Baby Lock Pro-Stitcher BLPS Instruction And Reference Manual

Problem/Symptom
Pro-Stitcher Troubleshooting Guide
No Display on the Touch-Screen

Monitor

LED under the battery symbol at

the bottom left corner of the
screen is OFF.
LED under the battery symbol is

GREEN.
Touch-Screen is not calibrated
Touching the monitor in one

place on the monitor puts the
cursor in a place other than
where the monitor was
touched.
The stitch-regulator cable is not
connected properly
The Pro-Stitcher moves but does

not stitch.
The Pro-Stitcher stitches, but

the stitch lengths vary and the
quilting machine slows down or
even stops in some directions.
Page 62
The Pro-Stitcher computer is powered off. Make certain the power cord to the Pro-
Stitcher is plugged into a powered outlet on one end and the power supply under the
carriage on one of the "Y" branch ends of the power cord. Also check that the round
barrel connector is plugged firmly into the mating cable connector under the Pro-
Stitcher carriage.
If all cables are plugged in properly and the LED remains off, toggle the "Power"
button on the bottom right corner of the monitor.
The computer may be in a "standby" or screen saver mode. Tap the display to wake
the system up. If that does not work, slide the power switch to the right.
Re-calibrate the touch-screen by going to SETUP -> ADVANCED -> ADVANCED
MACHINE -> TOUCH SCREEN and follow the calibration instructions (refer to the
calibration instructions that follow this section).
Make sure the gray flat stitch-regulator cable is plugged into the back of the C-Pod, the
encoder wheel on the back wheel of the quilting machine, and the encoder wheel on
the carriage.
Check the black cable that connects the Pro-Stitcher to the machine encoder wheel.
This cable has a 3-wire connector at the end that plugs into the machine's stitch-
regulator encoder circuit board attached to the back left wheel of the quilting
machine.
Verify the Pro-Stitcher and the quilting machine are communicating with each other by
pressing "Connect" either from the Main Menu or the top of most other screens. If
the two systems are communicating, pressing the "Full Stitch" or "Half Stitch" buttons
on the Pro-Stitcher will result in the quilting machine's needle performing that
function.
Check the gray stitch-regulator cable for damage (the end of the cable that plugs into
the C-Pod will have one wire clipped – this is normal).
Check both encoder wheels (one on the carriage and one on the back left quilting
machine wheel). Make sure the gray stitch-regulator cable is plugged into both
encoders (wheels with the black rubber ring around them) and that both wheels
rotate when the system is moving.
The problem can be narrowed to a specific encoder wheel by running the quilting
machine manually. Start the quilting machine from the handlebars in Stitch Regulated
mode and only move the machine left and right. Then try only moving front and back.
If the quilting machine stops stitching while moving front and back, then the problem
is with the encoder mounted to the back of the machine. If it stops stitching left and
right then the problem is with the encoder on the carriage. Make sure the encoder
wheels roll on the tracks when moving the quilting machine and also that the gray
stitch-regulator cable is plugged in securely to the encoders.
Corrective Measure