Changing The Language Of System Prompts; Example - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Installation and Maintenance Guide

Brazilian Portuguese (ptb): ptb, pt, en.

Spanish (esp): es, eso, en.

Latin Spanish (esm): eso, es, enu, en.

Swedish (sve): sv, en.

French Canadian (frc): frc, fr, enu, en.

Changing the Language of System Prompts

With the Select System Prompt action (Voicemail Pro 1.2.6 or higher) you can change the language
that is used in a call flow from that of the IP Office system or the mailbox user's locale.
A step by step example that illustrates how to use the Select System Prompt action is provided here.
Note

The Select System Prompt action changes the default language prompts but not any custom
prompts. To change the custom prompts you need to use the $LOC variable in the path to the
custom prompt files. For more information, see Changing the Language of Custom Prompts.

Example

In a small hotel, Voicemail Pro is providing mailboxes for rooms. To assist the room users, we want to
start message collection by letting them indicate their preferred language for voicemail prompts.
1. First we created a module for language selection.
The module contains a Menu action with a Select System Prompt action set to the required
language for each key press.
For the Menu action we recorded an Entry Prompt asking the user to indicate their language
choice; "Press 1 for English, 2 por Español, 3 pour Français".
The Select System Prompt actions were all connected Module Return actions.
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15-601063 Issue 15b (31 May 2006)
Voicemail Pro Installation and Maintenance Guide
IP Office