Resetting And Power Cycling The Ip Telephone; Resetting Your Phone - Avaya




4620 User Manual

Resetting and Power Cycling the IP Telephone

Problem/Symptom
WEB ACCESS APPLICATION:
Pressing the Web softkey does not
display a website
Dialing from this application does
not go through
You cannot add an entry to the
Speed Dial list
OPTIONS:
No Options other than "View IP
Settings" display
Resetting and Power Cycling the IP
Telephone
Reset your IP Telephone when other troubleshooting suggestions do not correct
the problem or after being advised to do so by your System Administrator.
!
CAUTION:
Use a Power Cycle only with the approval of your System Administrator and
only when a reset does not resolve the problem. Power cycling may cause
stored information such as options and settings to be lost.

Resetting Your Phone

This basic reset procedure should resolve most problems.
1. Press the Mute button.
2. Using the dial pad, press the following keys in sequence: 73738#
The display shows the message "Reset values? * = no # = yes."
8-8
Issue 1.8 June 2003
Telephone Management and Troubleshooting
Suggested Resolution
Check with your LAN Administrator to see if the web
server is down, if there are network connectivity
problems, or other network problems.
Your administrator must administer settings for the
Enhanced Dialing feature beyond the defaults.
You have 108 Speed Dial entries, the maximum
allowed. You must delete at least one entry before
adding a new entry.
Your administrator has turned off all user-settable
options.