Resetting And Power Cycling The Ip Telephone; Resetting Your Phone - Avaya 4610SW User Manual

Problem/Symptom
WEB ACCESS APPLICATION:
Pressing the Web softkey does not
display a Web site.
Dialing from this application does
not go through.
You cannot add an entry to the
Speed Dial list.
OPTIONS:
No Options other than "View IP
Settings" display.

Resetting and Power Cycling the IP Telephone

Reset your IP telephone when other troubleshooting suggestions do not correct the problem or
after being advised to do so by your System Administrator.
!
CAUTION:
Use a Power Cycle only with the approval of your System Administrator and only
CAUTION:
when a reset does not resolve the problem. Power cycling may cause stored
information such as options and settings to be lost.

Resetting Your Phone

This basic reset procedure should resolve most problems.
1. Press the Mute button.
2. Using the dial pad, press the following keys in sequence: 7 3 7 3 8 #
The display shows the message "Reset values? * = no # = yes."
Resetting and Power Cycling the IP Telephone
Suggested Resolution (continued)
Check with your LAN Administrator to determine if the
Web server is not operating, if there are network
connectivity problems, or other network problems.
Your administrator must administer settings for the
Enhanced Dialing feature beyond the defaults.
You have 48 Speed Dial entries, the maximum allowed.
You must delete at least one entry before adding a new
entry.
Your administrator has turned off all user-settable
options.
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