Manual Call Forwarding; System Forwarding - Mitel 5312 User Manual

Call Features

Manual Call Forwarding

The following table describes Manual Call Forwarding options.
Call Forward Feature
Call Forward All Calls
Call Forward if no
Answer
Call Forward If Busy
Call Forward If No
Answer/Busy
To use Manual Call Forwarding:
1. Press the Fwd button, or dial the Manual Call Forwarding feature code from the table
2. Enter the extension number, or press the Outgoing button and then dial the IP phone
To cancel a Manual Call Forwarding request:
NOTE

System Forwarding

You can use System Forwarding to route calls based on the type of call and the idle or busy
status of your IP phone. You cannot program the System Forward destination. You can only turn
it on or off. Contact your system administrator for more information.
To turn System Forwarding on or off:
Page 38
All incoming calls are forwarded.
All incoming calls are forwarded if
not answered. (The timer is set by
the system administrator.)
When your IP phone is busy, all
incoming calls are forwarded without
ringing.
All incoming calls are forwarded if
your IP phone is busy, or if you do
not answer.
above. ENTER FORWARD DEST appears.
number. FWD ALL CALLS TO <number> appears.
Press the Fwd button, and then press
CALL FORWARD CANCELED appears.
If the Configuration Assistant feature is enabled for your system, you can access a
voice guided configuration portal that provides easy-to-use, remote access to the
Call Forwarding feature. See
Dial 354. SYSTEM FORWARD ON appears. Dial 354 again to turn System Forwarding
off.
Description
(Speaker), or lift and replace the handset. ANY
page 45 for details.
Mitel ® 5312/5324 IP Phone User Guide – Issue 2, June 2010
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