Redirecting Calls; Using Automatic Trunk Answer - Mitel 5312 User Manual

Answering and Placing Calls

Redirecting Calls

You can redirect incoming calls to another extension or external number.
To redirect calls:
1. While a call is ringing, dial 331.
2. Enter the extension number, or press the Outgoing button or enter the Outgoing Call

Using Automatic Trunk Answer

You can use Automatic Trunk Answer to answer incoming external calls for other internal parties
who are members of an "Answer Access" list. Your system administrator creates Answer
Access lists. Contact your system administrator for Answer Access list extensions.
Automatic Trunk Answer answers calls in the order they are received (that is, the first call
received by any extension in the Answer Access list is the first one answered).
To use Automatic Trunk Answer:
1. While an incoming external call is ringing at another Answer Access list extension, lift the
2. Dial 350 or press the flashing Trunk <number> button.
1.
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access code (8), and then enter the external number. The call is forwarded to the
number entered.
handset or press (Speaker).
This feature may or may not be enabled for your system.
Mitel ® 5312/5324 IP Phone User Guide – Issue 2, June 2010
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