Index - Mitel 5312 User Manual

Index

Symbols
5312 IP Phone Features 2
5324 IP Phone Features 3
A
About Your Phone 1
Account Codes, using 33
ACD Hunt Group Wrap-Up Timer, stopping 58
ACD Hunt Groups
logging in 57
logging out 58
Agent Help
accepting or rejecting 60
requesting 59
Agent, ACD hunt group 57
Analog Button 11
Audio Problems 64
Automatic
access, using 25
trunk answer, using 26
Automatic Call Access, using 25
Automatic Trunk Answer, using 26
B
Background Music
background 16
listening 16
Barge-In, using 61
Button Assignments, viewing 23
Buttons
DSS/BLF 19
feature 5
C
Call Forward
manual 38
system 38
using 38
Call Logging, using 43
Callback, requesting 28
Caller ID Information
displaying 37
viewing 37
Mitel 5312/5324 IP Phone User Guide – Issue 2, June 2010
®
Calls
answering 25
camping-on to phone 28
conference, placing 41
emergency, placing 27
external, placing 29
forwarding 38
fowarding 37
logs, using 43
monitoring 60
muting the microphone 35
phonequeuing for 28
picking up (reverse transferring) 37
placing 27
placing internal (IC) 28
placing on hold 36
recording 42
redirecting 26
redirecting incoming 26
stealing 60
transferring 36
waiting 25
waiting, answering 25
Calls to External Numbers, transferring 37
Calls to Other Extensions, transferring 36
Camp-On, using 28
Characters, entering dialpad 17
Codes
account 33
default system access 20
feature, default 21
outgoing call access 27, 29
Comfort and Safety Tips 7
Conference
dropping 41
ending 42
transferring 41
Conference Calls
adding a party to 41
dropping out of 41
ending 42
placing 41
transferring 41
Conference Party, adding 41
Conference Unit
muting 8
presentation mode, placing 9
turning on and off 8
volume, adjusting 8
Index
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