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Mitel 5312 Quick Reference Sheet What Do These Keys Do? Used to turn volume of caller up & down when UP/DOWN Arrow Keys: on a call and to adjust the ringer volume. Speaker: Used to activate/deactivate loudspeaker. Enables Mute, for phone’s handset, headset or Mute: hands-free microphone.
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Answering Calls To answer a call you must pick-up the handset, press the prime key or press [SPEAKER]. Single ring, prime key flashes, pick up handset, or press Internal: flashing key. Display shows who is calling you before you answer. Double ring, prime or line key flashes, pick up handset or External: press flashing key.
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I’ll Put You Through To make an enquiry/transfer a call, press [TRANS/CONF] (caller is automatically held), dial required extension number, wait for answer if necessary and either hang up or press RELEASE feature key or HANG-UP to transfer the call - or press [CANCEL] to return to original call.
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Can’t Get Through If the extension you are calling is busy or there is no answer: Press [MESSAGE] and hang up - their message lamp will begin to flash immediately or Press CALLBACK feature key or Dial and hang up. When the extension is free or is next used an automatic callback will take place or To Cancel ALL Callbacks: - Press To Cancel an Individual Callback: - Press...
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Secretarial Service This facility allows the Secretary to control the call forwarding facility from his/her phone. A STATUS key (showing if the Manager is engaged) and a RING key may be programmed. plus Manager’s extension To activate Secretarial Service (from SEC phone) dial number or press pre-programmed key.