Easy Replacement Of Parts - SATO CG2 Series Operator's Manual

Section 5: Cleaning and Maintenance

5.4 EASY REPLACEMENT OF PARTS

It is easy to replace the print head and platen roller of the CG2 Series printer.
The one-touch, tool-less print head release mechanism enables the print head to be quickly and easily
replaced. The platen roller can be replaced without the need to use any tools.
5.4.1 Releasing/ Replacing the Print Head
The print head on the printer is a user-replaceable item. If it becomes damaged for any reason, it can be
easily removed and replaced. Contact your local SATO representative for information on obtaining a new print
head.
For CG212 DT and CG218 DT Direct Thermal printer
1.
Make sure the printer is turned off, and remove the power
cable.
2.
Lift the Top Cover.
3.
Locate the side tab (see arrow
head. Press and hold down this tab. At the same time, pull
the whole print head assembly downward.
4.
The cable connector (circled) at the rear of the print head
is now exposed. Pull the print head downward, then gently
disconnect the print head from the cable connector.
5.
Carefully attach a replacement print head to the cable
connector. The connector is keyed so that it can only be
inserted in the correct orientation.
Caution:
While handling the print head, be careful not to scratch the
printing surface of the print head. Scratching the surface
will cause permanent and irreparable damage that is not
covered by the warranty!
6.
Reinsert the new print head assembly into the printer,
making sure that the slots at the two sides of the print
head fit on the round pivots of the printer (see circled
area).
7.
Press and hold down the side tab (see arrow
was previously used to release the print head. Push the
print head upwards so that it snaps into place.
8.
Release the side tab and close the Top Cover.
9.
Restore power, reload media, reset the head counter and
perform a test print to ensure that the print head is
connected properly.
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CG2 Series Operator Manual