Mcm Not Synchronizing New Users In Ad Cache Mode; Solution 1: Check The Global Catalog Content Manually - Nortel 1000 Fundamentals

220 Troubleshooting
3
Table 40
LD 48
Prompt
.stat

MCM not synchronizing new users in AD Cache mode

Problem:
MCM cannot synchronize new users in AD Cache Mode.
Symptom:
Several new users are configured in AD, but MCM did not download them to
its AD Cache during synchronization and cannot find them.
Possible cause 1:
The changes made to those users in AD is not replicated to the Global
Catalog (GC) server used by MCM.
Possible cause 2:
MCM Service credentials are not sufficient to view the msRTCSIP
properties.
Possible cause 3:
The Active Directory field is not enabled for propagation to the Global
Catalog.

Solution 1: Check the Global Catalog content manually

Consult with the Network Administrator about the schedule of replications
between Domain Controllers (DCs).
Alternatively, check the GC content. Follow the steps in
Global Catalog content manually" (page
Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007
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.
In LD 48, check the ELAN status on the Call Server
Response
elan
Screen output:
SERVER TASK: ENABLED
ELAN #: 032 DES: CDLCS
APPL_IP_ID: 47.11.157.112 : 0000F600 LYR7: ACTIVE EMPTY
APPL ACTIVE
Nortel Communication Server 1000
NN43001-121 01.03 Standard
Release 5.0 30 April 2008
Description
Check the ELAN status on the
Call Server
—End—
221).
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