Feature Interactions - Nortel 1000 Fundamentals

80 Planning and engineering
The Microsoft Office Communicator client has no automated mechanism
to register to the branch. Users must wait for the existing dialog to time
out (30 minutes) or manually log out and log on again after the IP phones
change to local mode.
Digital and analog telephones in the Branch Office can have Remote Call
Control (RCC) and PBX Integration Enabled support when the Branch
Office has access to the NRS and OCS.

Feature Interactions

This section describes the interactions of the Remote Call Control with
SIP CTI component.
Table 17
Feature Interactions of RCC
Feature Operation
Call Forwarding
Analog telephone
usage
Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007
Copyright © 2005–2008, Nortel Networks
.
Description
Office Communicator does not reflect call forward state changes made to
the CS 1000 telephone itself.
WARNING
Call Forward state changes
Office Communicator does not reflect Call Forward
state changes made to the CS 1000 telephone.
When Office Communicator is active and controls
a DN, make Call Forward changes through Office
Communicator to ensure that it is in the correct state.
When a user logs on to the OCS 2007 from their Office
Communicator client, the forwarding status saved
within Office Communicator overrides the forwarding
status configured from the telephone. For example,
if forwarding is off within Office Communicator, it is
turned off following log on, regardless of the phone
forwarding status at the time.
As a general rule, Office Communicator in phone mode can only control
and invoke telephony features supported by the telephone. If a feature
is not supported or configured on a particular telephone (either Analog,
IP, or Digital), it is not supported by Office Communicator. An Office
Communicator in phone mode that supervises an analog phone (2500)
has the following limitations:
• Make Call - cannot be made through Office Communicator if the analog
phone (2500) phone does not go off-hook prior to placing the call.
• Answer Call - cannot be performed through Office Communicator.
Answer Call must be performed through the analog phone (2500).
Nortel Communication Server 1000
NN43001-121 01.03 Standard
Release 5.0 30 April 2008