Xerox WorkCentre 5020 User Manual
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Xerox WorkCentre 5020 User Manual

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See also: System Administrator Manual , Quick User Manual
WorkCentre 5016, 5020/B, 5020/DB

User Guide

XE3025EN0-1
www.xerox.com/support

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Summary of Contents for Xerox WorkCentre 5020

  • Page 1: User Guide

    WorkCentre 5016, 5020/B, 5020/DB User Guide XE3025EN0-1 www.xerox.com/support...
  • Page 2 Corporation. Product names and trademarks of other companies are hereby acknowledged. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation.

  • Page 3: Table Of Contents

    Table of Contents Before Using the Machine ..............7 Xerox Welcome Center ................7 Serial Number..................7 Conventions .....................8 Related Information Sources..............8 Safety Notes.....................9 WARNING - Electrical Safety Information .........10 Laser Safety Information..............10 Operational Safety Information ............11 Maintenance Information ..............11 Ozone Information ................12 For Consumables ................12...
  • Page 4 <Paper Supply> button ..............23 Machine Diagram (mimic)..............24 Copy Features ...................24 Switching On / Off ..................31 Switching On..................31 Switching Off..................31 Power Saver ..................32 Recycled Paper ..................33 Installing Drivers ..................34 Installing the Print Driver and the Scan Driver (TWAIN driver) ....34 Installing the Scanner Application (Button Manager) ......38 Loading Paper ..................40 Supported Paper Sizes and Types............40 Supported Paper Sizes..............40...
  • Page 5 Changing the Password..............71 Setting Copy Job Limits on a User Account ........74 Reviewing the Total Number of Copies ..........77 Printing....................78 Setting Up the Printer ................78 Setting the Printer Preferences............78 Specifying the Custom Paper Size ............79 Printing Procedure..................80 Printing on the Custom Size Paper............81 Canceling a Print Job ................82 Scanning ....................83 The Scan Driver (TWAIN driver) and Button Manager......83...
  • Page 6 Printable Area ..................122 System Settings ...................123 System Setting List ................124 Additional System Settings (When Selecting the Single Account Mode) ........127 Additional System Setting List (When Selecting the Multiple Account Mode)........128 Document Sizes Detectable by the Document Feeder....130 Optional Accessories................130 12 Index ....................131...

  • Page 7: Before Using The Machine

    This chapter provides information which users should be aware of before using the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for online solutions and support. http://www.xerox.com/support If you require further assistance, contact our experts at the Xerox Welcome Center. A local representative telephone number may have been provided when the product was installed.

  • Page 8: Conventions

    Paper feed direction Paper feed direction • Paper is synonymous with media, and is used interchangeably. • Machine is synonymous with Xerox WorkCentre 5016, 5020/B, 5020/DB, and is used interchangeably. • Computer refers to a personal computer or workstation. • System Administrator refers to a person who is responsible for maintaining the machine, such as setting up the machine, installing the print drivers, and managing software.

  • Page 9: Safety Notes

    Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.

  • Page 10: Warning - Electrical Safety Information

    Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Xerox WorkCentre 5016/5020 User Guide...

  • Page 11: Operational Safety Information

    Safety Notes Operational Safety Information To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. Do These: • Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician.

  • Page 12: Ozone Information

    This product produces ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Install the system in a well-ventilated room. If you need additional information about ozone, please request the Xerox publication Facts About Ozone (part number 610P64653) by calling 1-800-828-6571 in the United States and Canada.

  • Page 13: Product Safety Certification

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.

  • Page 14: Environmental Compliance

    Battery Recycling and Disposal Dispose of all batteries in accordance with local legislation. For recovery of scarce resources, Xerox reuses the rechargeable batteries used in this product after the product is returned. Those batteries can be reused to make recycle materials and energy recovery.

  • Page 15: Product Recycling And Disposal

    Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations.

  • Page 16: Product Overview

    Open this cover when a paper jam occurs in the machine and when replacing consumables. For information on how to clear paper jams, refer to "Paper Jams" (P.102). For information on how to replace consumables, refer to "Replacing Consumables" (P.110). Xerox WorkCentre 5016/5020 User Guide...
  • Page 17 • The stand is an optional accessory. USB Interface Connector Connects the USB cable to the machine. Power Cord Connector Connects the power cord to the machine. Power Switch Switches the power to the machine on and off. Xerox WorkCentre 5016/5020 User Guide...

  • Page 18: Inside View

    Contains toner and photoconductor used to transfer the toner. Duplex Module Copies and prints on both sides of paper. Note • The Duplex Module may not be fitted depending on the machine model in use. Xerox WorkCentre 5016/5020 User Guide...

  • Page 19: Rear View

    Machine Components Rear View Component Function Data Label Contains the machine information. Xerox WorkCentre 5016/5020 User Guide...

  • Page 20: Control Panel

    <Paper Supply> button, refer to "<Paper Supply> button" (P.23). <Copy> button Press this button to switch the machine to the Copy Mode. The button lights up when the machine is ready to process a copy job. <Copy> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 21: Scan> Button

    <Power Saver> button To minimize power consumption, the Power Saver feature is automatically activated during periods of machine inactivity. For more information on the Power Saver feature, refer to "Power Saver" (P.32). <Power Saver> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 22: All Clear> Button

    The indicator next to the <Scan Completed> button blinks after the first document is scanned. The machine allows you to scan the next document while this button is blinking. After scanning the last document, <Scan Completed> button press this button. Xerox WorkCentre 5016/5020 User Guide...

  • Page 23: Paper Supply> Button

    C8 (8K SEF), 16L (16K LEF), 16S (16K SEF), A5 (A5 SEF), 17 (11 x 17” SEF), 14 (8.5 x 14” SEF), 13 (8.5 x 13” SEF), 11L (8.5 x 11” LEF), 11 (8.5 x 11” SEF), 55 (5.5 x 8.5” SEF), A3 (A3 SEF) Xerox WorkCentre 5016/5020 User Guide...

  • Page 24: Machine Diagram (Mimic)

    For more information on the system settings, refer to "System Settings" (P.123). When the measuring unit is in inches 200% Enlarges a document by 200%. 5.5 x 8.5" 11 x 17" Xerox WorkCentre 5016/5020 User Guide...
  • Page 25 Enlarges a document by 141.4%. A4, A4 , B5 Reduces a document by 70.7%. A4, A4 A5, B4 Reduces a document by 50%. Preset Enlarges or reduces a document by any zoom ratio that has been preset. Xerox WorkCentre 5016/5020 User Guide...
  • Page 26 • The measuring unit can be switched between metric and inches when the machine is in the System Setting Mode (menu number: 15). The following three options change depending on the selected measuring unit. Xerox WorkCentre 5016/5020 User Guide...
  • Page 27 Single Sheet)" (P.57). 2-up Copies two pages of the original documents onto one side of a single sheet. For more information on the N-up feature, refer to "4-up/2-up Copies (Copying Multiple Pages onto a Single Sheet)" (P.57). Xerox WorkCentre 5016/5020 User Guide...
  • Page 28 • 2-sided feature is only available if the Duplex Module is installed on the machine. <2-sided> button 2-sided Makes 2-sided copies (making copies on both sides of the sheet). 1-sided Makes 1-sided copies (making copies on one side of the sheet). Xerox WorkCentre 5016/5020 User Guide...
  • Page 29 How to Scan Copied Output Landscape Document Feeder Document Glass Copied Output Paper Orientation How to Scan in the Tray Portrait Document Feeder Document Glass How to Scan Copied Output Landscape Document Feeder Document Glass Xerox WorkCentre 5016/5020 User Guide...
  • Page 30 Delivers the copies in stacks based on the number of copies for each set, and copies are made on both sides of the sheets. Note • 2-sided feature is only available if the Duplex Module is installed on the machine. Xerox WorkCentre 5016/5020 User Guide...

  • Page 31: Switching On / Off

    [ ] position, wait for a few seconds before removing the power cord from the power outlet until the machine powers off completely. • After switching off the machine, wait for a few seconds before switching the machine back on again. Xerox WorkCentre 5016/5020 User Guide...

  • Page 32: Power Saver

    • When pressing the <Power Saver> button • When the machine receives a print job or a scan job The following procedure describes how to exit the Sleep Mode manually. Press the <Power Saver> button. <Power Saver> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 33: Recycled Paper

    The use of recycled paper in the machine benefits the environment with no degradation in performance. Xerox recommends recycled paper with a 20% post consumer content which can be obtained both through Xerox and other office suppliers. Contact your Xerox representative or go to www.xerox.com for more information on other types of recycled paper.

  • Page 34: Installing Drivers

    A message dialog box appears. Click [Yes] to proceed with the installation of the print and scan drivers. Note • If you select [No], this dialog box closes. The [License Agreement] dialog box appears. Xerox WorkCentre 5016/5020 User Guide...
  • Page 35 [Remove Print Driver] and [Remove Scan Driver] in the [WorkCentre 5016/5020 CD-ROM AutoRun] dialog box to completely remove the software. If you want to install the software, select the option to continue the installation. Xerox WorkCentre 5016/5020 User Guide...
  • Page 36 [Remove Print Driver] and [Remove Scan Driver] in the [WorkCentre 5016/5020 CD-ROM AutoRun] dialog box to completely remove the software. If you want to install the software, select the option to continue the installation. Xerox WorkCentre 5016/5020 User Guide...
  • Page 37 • To remove the print driver, select [Remove Print Driver] in the [WorkCentre 5016/5020 CD-ROM AutoRun] dialog box. • To remove the scan driver, select [Remove Scan Driver] in the [WorkCentre 5016/5020 CD-ROM AutoRun] dialog box. Xerox WorkCentre 5016/5020 User Guide...

  • Page 38: Installing The Scanner Application (Button Manager)

    [WorkCentre 5016/5020 CD-ROM AutoRun] dialog box and to proceed to Step 2. Click [Install Button Manager]. Click [Next] to proceed with the installation of Button Manager. The [License Agreement] dialog box appears. Select [I accept the terms of the license agreement], and click [Next]. Xerox WorkCentre 5016/5020 User Guide...
  • Page 39 [Remove]. (Because this procedure to remove Button Manager uses Windows XP as an example, the procedure may not apply, depending on the operating system in use. Refer to a guide provided with the operating system for more information.) Xerox WorkCentre 5016/5020 User Guide...

  • Page 40: Loading Paper

    Using paper that is not listed here may result in paper jams, lower print quality, or machine malfunctions. If you wish to use paper other than those recommended by Xerox, contact the Xerox Welcome Center. Important •...

  • Page 41: Supported Paper Types

    Output Tray every 20 sheets or so to prevent them from sticking to one another. • When loading label paper in the tray, if any labels have already been peeled off or cut off, it may cause a paper jam. Xerox WorkCentre 5016/5020 User Guide...

  • Page 42: Loading Paper In The Trays

    Remove the remaining paper in the tray, put it together with a new stack of paper, align the edges neatly, then load the stack of paper in the tray. This reduces the possibility of paper jams. Xerox WorkCentre 5016/5020 User Guide...

  • Page 43: Loading Paper In Tray 2

    • Before loading paper in the tray, fan the edges. This separates any sheets of paper that are stuck together, and reduces the possibility of paper jams. Pull out Tray 2 towards you. Important • While the machine processes a job, do not pull out the tray in use. Xerox WorkCentre 5016/5020 User Guide...

  • Page 44: Loading Paper In The Bypass Tray

    • When using non-standard size paper for a print job, you must register its paper size in the print driver in advance. For information on how to specify a custom paper size in the print driver, refer to "Specifying the Custom Paper Size" (P.79). Open the Bypass Tray. Xerox WorkCentre 5016/5020 User Guide...
  • Page 45 Note • If paper runs out in the Bypass Tray during a job, open and close the Left Side Cover once, and reload paper in the Bypass Tray. Xerox WorkCentre 5016/5020 User Guide...

  • Page 46: Changing The Size And Orientation Of Paper In The Trays

    Remove the remaining paper. Push down the metal plate to the bottom of the tray. Slide paper guides towards the front and back of the tray. Xerox WorkCentre 5016/5020 User Guide...
  • Page 47 Specify the paper size and orientation on the Control Panel. For information on how to specify the paper size and paper orientation, refer to "Specifying the Size and Orientation of Paper Loaded in the Trays" (P.49). Xerox WorkCentre 5016/5020 User Guide...

  • Page 48: Changing The Size And Orientation Of Paper In Tray 2

    Important • Do not load mixed types or mixed sizes of paper together in Tray 2. • Do not load paper above the maximum fill line. It may cause paper jams or machine malfunctions. Xerox WorkCentre 5016/5020 User Guide...

  • Page 49: Specifying The Size And Orientation Of Paper Loaded In The Trays

    Bypass Tray for a print job (the custom size paper cannot be used for a copy job), you do not need to specify the size of paper on <Display Switch> button the Control Panel. Instead, you Xerox WorkCentre 5016/5020 User Guide...
  • Page 50 11 x 17” / A4 / SEF 8.5 x 14” / B4 / SEF 8.5 x 13” / Note • When Tray 1 or Tray 2 is selected, [A5] and [55] do not appear in the Display. Xerox WorkCentre 5016/5020 User Guide...
  • Page 51 System Setting Mode (menu number: 15). For more information, refer to "System Settings" (P.123). Press the <Start> button to confirm the selected size and orientation of paper. The machine exits the Paper Setting Mode. <Start> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 52: Copying

    Note • If the size of the loaded document is smaller than any standard sizes, the edges of the loaded document may create shadow, and may appear to have an outline on the copied output. Xerox WorkCentre 5016/5020 User Guide...
  • Page 53 Select the original document type. For more information, refer to "<Original Type> button" (P.28). <2-sided> button Select whether to copy on one side or both sides of a sheet. For more information, refer to "<2-sided> button" (P.28). Xerox WorkCentre 5016/5020 User Guide...
  • Page 54 <Scan Completed> button blinks after the first document has been scanned. Load and scan the next document while the button is blinking. After scanning the last document, press <Scan Completed> the <Scan Completed> button. button Xerox WorkCentre 5016/5020 User Guide...

  • Page 55: Loading Documents

    • If the size of the loaded document is smaller than any standard sizes, the edges of the loaded document may create shadow, and may appear to have an outline on the copied output. SEF orientation Close the Document Cover. Xerox WorkCentre 5016/5020 User Guide...

  • Page 56: Document Feeder

    Clearing All the Features This section explains how to clear the specified copy features. Press the <All Clear> button. <All Clear> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 57: Canceling A Copy Job

    • This button is selectable only when using the Document Glass with the N-up feature. The button is not selectable when using the <Original Size> Document Feeder as the size of button the original document is automatically detected. Xerox WorkCentre 5016/5020 User Guide...
  • Page 58 11 x 17" SEF can only be made into the 2-up copies. Important • The <Original Size> button is not selectable when using the Document Feeder as the size of the original document is automatically detected. Xerox WorkCentre 5016/5020 User Guide...
  • Page 59 How to Scan Document Glass Left Right Bottom Document Feeder Note • The <Original Size> button is not selectable when using the Document Feeder as the size of the original document is automatically detected. Xerox WorkCentre 5016/5020 User Guide...
  • Page 60 Press the <Paper Supply> button to select a tray that is loaded with an appropriate size and orientation of paper, in reference to the tables below. <Paper Supply> button Xerox WorkCentre 5016/5020 User Guide...
  • Page 61 8.5 x 13" SEF, 8.5 x 14" SEF, 8.5 x 13.4 SEF, 11 x 17" SEF B5 SEF B5 LEF B5 LEF B5 SEF, B4 SEF If using the Document Feeder to scan documents 1) Press the <Start> button to start copying. <Start> button Xerox WorkCentre 5016/5020 User Guide...
  • Page 62 SEF orientation 3) Press the <Start> button to scan the loaded document. Note • After scanning the last document, press the <Scan Completed> button to start copying. <Start> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 63: Id Card Copies (Copying An Id Card-Shaped Document Onto A Sheet)

    Press the <Start> button to start scanning one side of the ID card- shaped document. <Start> button The indicator next to the <Scan Completed> button blinks. <Scan Completed> button Xerox WorkCentre 5016/5020 User Guide...
  • Page 64 Both sides of the ID card-shaped document are copied onto one side of a single sheet. When copying on When copying on paper that is loaded in paper that is loaded the LEF orientation in the SEF orientation Xerox WorkCentre 5016/5020 User Guide...

  • Page 65: Managing Accounts

    (P.69) under "Multiple Account Mode" to log in to the machine under the System Administrator’s account, then proceed to Step 1 of the following procedure to select the account mode. Important • The machine is in the No Account Mode by default. Xerox WorkCentre 5016/5020 User Guide...
  • Page 66 "70". For information on the system settings, refer to "System Settings" (P.123). Numeric keys Press the <Start> button to confirm the entered menu number. The currently-set value appears blinking in the Display. <Start> button Xerox WorkCentre 5016/5020 User Guide...
  • Page 67 Press the <Start> button to confirm the entered account mode. <Start> button The letter [P] appears blinking in the Display. Press the <Log In/Out> button. The machine exits the System Setting Mode. <Log In/Out> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 68: Single Account Mode

    Display instead of the actual number that you enter. Press the <Start> button to confirm the entered password. <Start> button If the entered password is correct, the machine enters the Copy Mode, and [1] appears in the Display. Xerox WorkCentre 5016/5020 User Guide...

  • Page 69: Multiple Account Mode

    The account number that you enter appears in the Display. Note • The account number "1" is used as an example in this procedure. Press the <Start> button to confirm the entered account number. <Start> button Xerox WorkCentre 5016/5020 User Guide...
  • Page 70 If you wish to run a scan job after logging in, simply press the <Scan> button to switch the <Log In/Out> machine to the Scan Mode. button Xerox WorkCentre 5016/5020 User Guide...

  • Page 71: Changing The Password

    • The default System Administrator’s password is "111". Numeric keys For security reasons, as you enter each digit of the password, a hyphen appears in the Display instead of the actual number that you enter. Xerox WorkCentre 5016/5020 User Guide...
  • Page 72 Specify a three-digit password of the account number 8 within a range of 000 - 999. Specify a three-digit password of the account number 9 within a range of 000 - 999. Specify a three-digit password of the account number 10 within a range of 000 - 999. Xerox WorkCentre 5016/5020 User Guide...
  • Page 73 Numeric keys Press the <Start> button to confirm the new password. <Start> button The letter [P] appears blinking in the Display. Press the <Log In/Out> button. The machine exits the System Setting Mode. <Log In/Out> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 74: Setting Copy Job Limits On A User Account

    • The default System Administrator’s password is "111". Numeric keys For security reasons, as you enter each digit of the password, a hyphen appears in the Display instead of the actual number that you enter. Xerox WorkCentre 5016/5020 User Guide...
  • Page 75 7 within a range of 0 - 60 (0 - 60,000). Specify the maximum number of pages allowed to copy for the account number 8 within a range of 0 - 60 (0 - 60,000). Xerox WorkCentre 5016/5020 User Guide...
  • Page 76 • If an incorrect value is specified in step 8, [0] appears in the Display instead of the letter [P]. Press the <Log In/Out> button. The machine exits the System Setting Mode. <Log In/Out> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 77: Reviewing The Total Number Of Copies

    First two digits of the value appears in the Display. Press the <Start> button to display the rest. <Start> button The second half of the numerical value appears in the Display. The value shown in this example is “21100”. Xerox WorkCentre 5016/5020 User Guide...

  • Page 78: Printing

    Select [Start] at the bottom of the screen, then select [Printers and Faxes]. The [Printers and Faxes] dialog box appears. Right-click on the [Xerox WorkCentre 5016], [Xerox WorkCentre 5020/B], or [Xerox WorkCentre 5020/DB] printer, and select [Properties] from the displayed pop-up menu.

  • Page 79: Specifying The Custom Paper Size

    Select [Start] at the bottom of the screen, then select [Printers and Faxes]. The [Printers and Faxes] dialog box appears. Right-click the [Xerox WorkCentre 5016], [Xerox WorkCentre 5020/B], or [Xerox WorkCentre 5020/DB] printer, and select [Properties] from the displayed pop-up menu.

  • Page 80: Printing Procedure

    • For more information on the print driver, refer to Help in the print driver. Select [Print] from the menu on the application. Select the machine name in [Name], and click [Properties]. Xerox WorkCentre 5016/5020 User Guide...

  • Page 81: Printing On The Custom Size Paper

    Specify other features as necessary. Click [OK] in the [Properties] dialog box to save specified settings. The [Properties] dialog box closes. Click [OK] in the [Print] dialog box. The [Print] dialog box closes, and the print job starts. Xerox WorkCentre 5016/5020 User Guide...

  • Page 82: Canceling A Print Job

    Canceling a print job on the Control Panel The following procedure describes how to cancel a print job on the Control Panel. Press the <Stop> button while the machine is processing a print job that needs to be canceled. <Stop> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 83: Scanning

    • The indicator on the Machine Diagram (mimic) lights up when a document is loaded correctly in the Document Feeder. If the indicator does not light up, the document may not be loaded properly in the Document Feeder. Xerox WorkCentre 5016/5020 User Guide...
  • Page 84 • If the WIA (Windows Image Acquisition) driver is displayed instead of the TWAIN driver, close the WIA driver, and select the TWAIN driver correctly. The TWAIN driver appears. Click [Preview] to create a preview image. Xerox WorkCentre 5016/5020 User Guide...
  • Page 85 [Scan] button Starts scanning a loaded document within the specified scanning area. [Close] button Closes the [TWAIN Driver] dialog box. Note • For more information on each item, click [Help] displayed in the scan driver. Xerox WorkCentre 5016/5020 User Guide...

  • Page 86: Canceling A Scan Job (Twain Driver)

    • Canceling a scan job on the Control Panel Canceling a job on the computer Click [Cancel] in the scanning progress dialog box. Canceling a job on the Control Panel Press the <Stop> button. <Stop> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 87: Scanning Procedure (Using Button Manager)

    Scanning Procedure (Using Button Manager) The following procedure describes a basic scanning procedure when using Button Manager. Click the [Start] button, and select [All Programs] > [Xerox] > [WorkCentre 5016 & 5020 Scan Button Manager] > [Scan Button Manager] to start Button Manager. Note •...
  • Page 88 Note • If the size of the loaded document is smaller than any standard sizes, the edges of the loaded document may create shadow, and may appear to have an outline on the scanned image. Xerox WorkCentre 5016/5020 User Guide...

  • Page 89: Canceling A Scan Job (Button Manager)

    Button Manager] dialog box in Step 2 becomes the size of the scanned image. Canceling a Scan Job (Button Manager) The following procedure describes how to cancel a scan job. Press the <Stop> button while the machine is scanning a document. <Stop> button Xerox WorkCentre 5016/5020 User Guide...

  • Page 90: Troubleshooting

    For information on how to switch the machine on and off, refer to "Switching On / Off" (P.31). • Xerox Welcome Center If a problem persists after applying all the suggested solutions, contact the Xerox Welcome Center. Machine Diagram (mimic)

  • Page 91: Document Feeder Jam

    For information on how to load paper in the Bypass Tray, refer to "Loading Paper in the Bypass Tray" (P.44). For information on how to clear paper jams in the Bypass Tray, refer to "C3: Paper Jam in the Bypass Tray" (P.108). Xerox WorkCentre 5016/5020 User Guide...

  • Page 92: Error Codes

    Document book on the Document Glass, if Glass. another document is also loaded in the Document Feeder, the machine does not allow you to scan a document on the Document Glass. Xerox WorkCentre 5016/5020 User Guide...
  • Page 93 Open and close the Left Side Cover once, and load paper in the Bypass Tray. For information on how to load paper in the Bypass Tray, refer to "Loading Paper in the Bypass Tray" (P.44). Xerox WorkCentre 5016/5020 User Guide...
  • Page 94 Orientation of Paper Loaded in the Trays" (P.49). E Codes Error Code Description Remedy During a copy job, the machine Press the <Stop> button to cancel the erased already-scanned images copy job, and try again. before outputting on the paper. Xerox WorkCentre 5016/5020 User Guide...
  • Page 95 <Paper Supply> button, <Variable of 50 - 200%. Zoom Ratio> button, or the <Reduce/ Enlarge> button.This error code can also be cleared when you remove the loaded document from the Document Feeder. Xerox WorkCentre 5016/5020 User Guide...
  • Page 96 H Code Error Code Description Remedy An internal communication error Switch the machine off and on. If the occurred in the machine. error persists, contact the Xerox Welcome Center. J Codes Error Code Description Remedy Out of toner. Add toner.
  • Page 97 An internal communication error Switch the machine off and on. If the occurred in the machine. error persists, contact the Xerox Welcome Center. U Codes Error Code Description Remedy...

  • Page 98: Troubleshooting Table

    "System Settings" (P.123). Failed to run a print job. Delete the print job, and run the print job again. Switch off the machine. Wait for five seconds, then switch on the machine. Xerox WorkCentre 5016/5020 User Guide...
  • Page 99 Reinstall the Drum Cartridge. Replace the Drum Cartridge. Add toner if the toner indicator on the Machine Diagram (mimic) flashes or the error code indicating that toner needs to be added appears in the Display. Xerox WorkCentre 5016/5020 User Guide...
  • Page 100 If the document has large areas of solid density, adjust the density feature for the contrast. Light copies when scanning glossy, shiny, or Use the Document Glass instead of the coated documents through the Document Document Feeder. Feeder. Xerox WorkCentre 5016/5020 User Guide...
  • Page 101 Load paper in Tray 1 and Tray 2 seam side Load paper in the Bypass Tray seam side down. Load custom media in the Bypass Tray. Refer to "Loading Paper in the Trays" (P.42) for procedures. Xerox WorkCentre 5016/5020 User Guide...

  • Page 102: Paper Jams

    • Do not touch the transfer corotron wire when removing the jammed paper. Touching the transfer corotron wire can possibly damage the wire itself, which may require replacement or impair image quality. Lift up the Left Side Cover Latch gently to open the Left Side Cover. Xerox WorkCentre 5016/5020 User Guide...
  • Page 103 • If the paper is still jammed tightly even after pulling up the green lever, open Access Cover 1. This may release the jammed paper loose, allowing you to remove it. 4) Gently close the Left Side Cover. Xerox WorkCentre 5016/5020 User Guide...

  • Page 104: E2: Paper Jam In The Left Side Cover

    1) If the paper is jammed in the location shown in the diagram, remove the jammed paper pulling upwards. 2) If the paper is jammed in the location shown in the diagram, remove the jammed paper pulling upwards. Xerox WorkCentre 5016/5020 User Guide...

  • Page 105: E4: Paper Jam In The Left Side Cover

    [E4] appears in the Display. Hold the latch, and open Access Cover Hold the latch, and open Access Cover Lift up the Left Side Cover Latch gently to open the Left Side Cover. Xerox WorkCentre 5016/5020 User Guide...

  • Page 106: C1: Paper Jam In Tray 1

    Remove the jammed paper. Note • Do not leave any torn pieces of paper inside the machine. Push Tray 1 gently back into position. Xerox WorkCentre 5016/5020 User Guide...

  • Page 107: C2: Paper Jam In Tray 2

    • Paper Tray 2 is an optional accessory that can be used as Tray 2. Hold the latch, and open Access Cover Hold the latch, and open Access Cover If the jammed paper is accessible through Access Cover 1, remove the jammed paper. Xerox WorkCentre 5016/5020 User Guide...

  • Page 108: C3: Paper Jam In The Bypass Tray

    Insert the paper into the tray with the side to be copied or printed facing down. For information on how to load paper in the Bypass tray, refer to "Loading Paper in the Bypass Tray" (P.44). Xerox WorkCentre 5016/5020 User Guide...

  • Page 109: A1: Document Jams

    Make sure that the document is not torn, wrinkled, or folded before loading it again in the Document Feeder. Note • Torn, wrinkled or folded documents may cause document jams. To copy such documents, place them on the Document Glass. Xerox WorkCentre 5016/5020 User Guide...

  • Page 110: Maintenance

    • Use of consumables/periodic replacement parts that are not recommended by Xerox can impair quality and performance of the machine. Use only consumables/ periodic replacement parts that are specifically recommended by Xerox. Xerox WorkCentre 5016/5020 User Guide...

  • Page 111: Adding Toner To The Drum Cartridge

    (area coverage), paper size, paper type, copy/print density, output image type, and the machine usage environment. Important • When the remaining toner becomes low, the machine may stop during printing to display the error code. If this happens, add toner to continue copying or printing. Xerox WorkCentre 5016/5020 User Guide...
  • Page 112 Make sure that the machine is not processing a job, and then open the Front Cover. Pull up the Left Side Cover Latch to open the Left Side Cover. Lightly press the orange tab to unlock the Drum Cartridge. Xerox WorkCentre 5016/5020 User Guide...
  • Page 113 Important • Do not squeeze the toner bottle. • Do not fill the Drum Cartridge with more than a single bottle of toner at a time. Xerox WorkCentre 5016/5020 User Guide...

  • Page 114: Replacing The Drum Cartridge

    Drum Cartridge reaches the end of its life. Important • The use of Drum Cartridges that are not recommended by Xerox may impair quality and performance of the machine. Use only Drum Cartridges specifically recommended by Xerox.
  • Page 115 For information on how to add toner, refer to "Adding Toner to the Drum Cartridge" (P.111). Important • A bottle of toner must be purchased separately when replacing the Drum Cartridge. Push the Drum Cartridge in until it locks into position. Close the Left Side Cover and the Front Cover. Xerox WorkCentre 5016/5020 User Guide...

  • Page 116: Cleaning The Machine

    Wipe the Document Glass with a soft cloth moistened with water, and then wipe it with a dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Xerox WorkCentre 5016/5020 User Guide...

  • Page 117: Cleaning The Film And Constant Velocity Transport Glass

    • Cleaning the machine with an excessive amount of water may cause the machine to malfunction, or damage documents being copied. Pull up the latch to open the Document Feeder Cover completely. Xerox WorkCentre 5016/5020 User Guide...

  • Page 118: Cleaning The Corotron Wire

    If any streaks, black lines, or smears appear on the output copies, cleaning the Corotron Wire may help resolve the problem. The following procedure describes how to clean the Corotron Wire. Open the Front Cover. Pull the Corotron Wire back and forth several times. Close the Front Cover. Xerox WorkCentre 5016/5020 User Guide...

  • Page 119: Appendix

    Image loss width: Leading edge 4 mm or less, trailing edge 4 mm or less, and top/front 4 mm or less. Copy paper weight Tray 1 : 60 - 90g/m Tray 2 : 60 - 90g/m Bypass Tray : 60 - 110g/m Xerox WorkCentre 5016/5020 User Guide...
  • Page 120 250 sheets (Tray 1) + 500 sheets (Tray 2) + 50 sheets (Bypass Tray) Maximum paper feed capacity: 800 sheets Important • When using Xerox P paper. Continuous copy pages 99 pages Note • The machine may pause temporarily to perform image stabilization.

  • Page 121: Print Feature Specifications

    Microsoft® Windows® Server 2003 Standard Edition ™ Microsoft® Windows® Vista 64-bit editions of Windows® Important • For the latest information on operating systems that are supported by the machine, contact the Xerox Welcome Center. Interface USB 2.0 Xerox WorkCentre 5016/5020 User Guide...

  • Page 122: Printable Area

    Microsoft® Windows® Server 2003 Standard Edition ™ Microsoft® Windows® Vista 64-bit editions of Windows® Important • For the latest information on operating systems that are supported by the machine, contact the Xerox Welcome Center. Scan gradation Monochrome binary Scanning speed 3 sheets/minute (For ITU-T No.1 Chart A4...

  • Page 123: System Settings

    The currently set value of the menu number appears blinking in the Display. Enter a new value using the numeric keypad in reference to "System Setting List" (P.124). Note • Automatically erases the previously set value in the Display as you start entering a new value. Xerox WorkCentre 5016/5020 User Guide...

  • Page 124: System Setting List

    Paper Tray Document Type Select the default document type. 1: Text* 2: Text & Photo 3: Photo Density Select the default density level. 0: Lightest 1: Light 2: Normal* 3: Dark 4: Darkest Xerox WorkCentre 5016/5020 User Guide...
  • Page 125 Low 2: 20 minutes* Power Mode. 3: 60 minutes 4: 120 minutes For more information on the Low 5: 240 minutes Power Mode, refer to "Low Power 254: Disable Mode" (P.32). Xerox WorkCentre 5016/5020 User Guide...
  • Page 126 <Scan Completed> button is 3: 60 seconds* not pressed for a specified period 4: 90 seconds of time to indicate the last page of documents, the machine automatically resumes to process the copy job. Xerox WorkCentre 5016/5020 User Guide...

  • Page 127: Additional System Settings (When Selecting The Single Account Mode)

    • Because you can only set a single password on the machine in the Single Account Mode, the same password must be used by the general users and the System Administrator. Menu Menu Description Value Number Password Specify the password/System 000 - 999 Administrator’s password using (Default: 111) three digits. Xerox WorkCentre 5016/5020 User Guide...

  • Page 128: Additional System Setting List (When Selecting The Multiple Account Mode)

    4. Account Number 5 Password Specify a three-digit password of 000 - 999 the account number 5. Account Number 6 Password Specify a three-digit password of 000 - 999 the account number 6. Xerox WorkCentre 5016/5020 User Guide...
  • Page 129 9. Account Number 10 Copy Job Specify the maximum number of 0 - 60 (0 - 60,000) Limit pages allowed to copy for the account number 10. Xerox WorkCentre 5016/5020 User Guide...

  • Page 130: Document Sizes Detectable By The Document Feeder

    Elevates and stabilizes the machine for optimum use, and the attached casters allow you to easily move the machine. Note • The optional accessories are subject to change without notice. • For the latest information, contact the Xerox Welcome Center. Xerox WorkCentre 5016/5020 User Guide...

  • Page 131: Index

    <Scan> button ..........21 Document Feeder Jam ........91 <Start> button ..........22 Document Feeder Roller ........117 <Stop> button ..........22 Document feeder specifications <Variable Ratio> button ........24 Capacity ............. 122 Display ............20 Document feeder type ....... 122 Xerox WorkCentre 5016/5020 User Guide...
  • Page 132 ......... 12 Tray 1 ............91 recycling Tray 2 ............91 product ............15 maintenance ............10 <Reduce/Enlarge> button ........24 maintenance safety ..........11 Reduce/Enlarge Ratio ........125 Maximum fill line .......... 43 regulatory information ........13 Metric/Inch ............126 Xerox WorkCentre 5016/5020 User Guide...
  • Page 133 Sleep Mode ............32 Stand ............17 Standard printable area ........122 Xerox website ............7 <Start> button ............ 22 Xerox Welcome Center ........7 <Stop> button ............. 22 Supported paper types ........40 System Administrator ........... 8 System Administrator Password ....127 System Setting Mode .........21...

This manual is also suitable for:

Workcentre 5016Workcentre 5020/bWorkcentre 5020/db

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