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XEROX WorkCentre 5020 User Manual: Error Codes

Also See for WorkCentre 5020:
System administrator manual - 130 pages
Detailed specifications - 2 pages
Specifications - 2 pages
Note

Error Codes

A Codes
Error Code
A1
A2
A5
Xerox WorkCentre 5016/5020 User Guide
Document Present
The green indicator lights up when a document is loaded correctly in the
Document Feeder.
• This option is only available when the Document Feeder is fitted on the machine.
Description
Documents jammed in the
Document Feeder.
The size of documents that are
loaded in the Document Feeder is
not supported, and resulted in a
document jam.
The Document Feeder Cover is
open.
When leaving the Document Cover
slightly open to scan a document
with a certain thickness such as a
book on the Document Glass, if
another document is also loaded in
the Document Feeder, the machine
does not allow you to scan a
document on the Document Glass.
Fault Clearance Procedure
Remedy
Remove the jammed document
carefully.
For information on how to remove the
jammed document, refer to "A1:
Document Jams" (P.109).
Remove the jammed document
carefully, and use the Document
Glass instead.
For information on how to remove the
jammed document, refer to "A1:
Document Jams" (P.109).
Close the Document Feeder Cover.
Remove the document in the
Document Feeder before starting to
scan the document on the Document
Glass.
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Latest comments:
  • Bapi Aug 12, 2014 06:53:
    Xerox 5021 error 092-910.ho​w to solve.
  • S.Mohapatra Jun 10, 2014 07:38:
    U4 is coming on display board of xerox machine Work Centre 5020
  • R.K samal Jun 05, 2014 12:48:
    U9 is coming on display board of xerox machine workcentre 5016