Olivetti MY_WAY Plus User Manual page 43

Problem Possible Cause
• The computer may not be
enabled for USB operation.
Corrective Action
• In Windows:
1 Click Start > Settings >
Control Panel.
2 Double click the System
icon.
3 Click the Device Manager
or Hardware tab, then click
the Device Manager
button.
4 Click the Plus (+) sign next to
the USB (Universal Serial Bus)
Controller option.
–
If USB host controller and
USB root hub are present,
the USB is enabled.
–
If they are not present,
read your computer
manual for information
on how to enable a USB
connection.
• In Macintosh:
–
From the control panel,
check the characteristics
of the system and that
there is a USB connection
up and running.
–
Reinstall the USB drivers
for Macintosh by
consulting the
documentation provided
by the system
manufacturer.
MAINTENANCE AND TROUBLESHOOTING 37