Troubleshooting; Problems During Printer Setup - Olivetti MY_WAY Plus User Manual

TROUBLESHOOTING

Problems During Printer Setup

Before reading this section:
1 Make sure the printer's AC power supply unit is properly connected to the printer and to a
working electrical outlet, or the car cigarette lighter DC adapter is properly connected, or the six
rechargeable AA size 1.2 V Nickel Metal Hydride (NiMH) batteries, with a capacity of at least 2.2 to 2.5
Ah each, are properly inserted and fully charged.
2 If you are using your printer with a personal computer, make sure that you have turned on both your
printer and computer.
3 Make sure the computer's operating system is Windows 98 SE, ME, 2000 or XP, or MAC OS X 10.2 or
higher.
Problem
Your printer does not turn on.
You insert the "Installation"CD-
ROM into your computer CD
drive and the installation
program does not start
automatically.
Possible Cause
• When the printer is
powered from the mains
through its CA power
supply unit:
The power supply unit's
power cord is not properly
attached to the printer and/
or not properly plugged into
a working electrical outlet.
• When the printer is
powered from the car
battery through the car
lighter DC adapter:
The car lighter DC adapter is
not properly attached to the
printer and/or to a working
car cigarette lighter socket.
• When the printer is
powered by rechargeable
batteries:
Six rechargeable AA size 1.2
V Nickel Metal Hydride
(NiMH) batteries, with a
capacity of at least 2.2 to 2.5
Ah each, are not inserted, or
the batteries are not fully
charged.
• An operating system
incompatible with the CD-
ROM software may be
running on the personal
computer.
Corrective Action
1 Unplug the power supply
unit's power cords from the
printer and from the
electrical outlet and then
plug them back in.
2 If the ON/OFF button is not
illuminated make sure that
the electrical outlet is
working by attaching
another appliance that you
know works into it and then
turn on the appliance.
1 Unplug the cigarette lighter
adapter from the printer and
from the car socket and then
plug it back in.
2 Make sure that the car
cigarette lighter socket is
working by attaching
another device (such as a
mobile phone) that you
know works into it and then
turn on the device.
• Remove and reinsert the
batteries correctly, or
recharge the batteries.
• Make sure the personal
computer is running
Windows 98 SE, ME, 2000 or
XP, or MAC OS X 10.2 or
higher.
MAINTENANCE AND TROUBLESHOOTING 35