Dell A960 All In One Personal Printer User Manual

Personal all-in-one printer
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Dell™ Personal All-In-One Printer A960 User's
Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order ink or supplies from Dell:
1.
Double-click the icon on your desktop.
2.
Visit Dell's cartridge ordering Web site, or order Dell printer supplies by phone.
For best service, have your Dell printer Service Tag available.
For help, locating your Service Tag number, see
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal, injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Inc.; Microsoft and Windows are
registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade
Finding
Information.
Express Service Code
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Summary of Contents for Dell A960 All In One Personal Printer

  • Page 1 © 2003 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2 Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
  • Page 3: Finding Information

    Utilities CD Documentation and drivers for your printer may already be installed on your computer when purchased together from Dell. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
  • Page 4 Downloads - Drivers Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 5: Getting Started

    Getting Started Understanding the Printer Parts Setting Up Your Printer Installing the Operator Panel Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper Understanding the Printer Parts...
  • Page 6 # Use the: 1 Automatic Document Scan, copy, or fax multiple page documents and/or legal sized documents. Feeder (ADF) 2 Paper support Load paper into the printer. 3 ADF input tray Load original documents in the printer. Recommended for scanning, copying, or faxing multiple page documents.
  • Page 7 (scanner unit) until it rests on the main body of the printer. 4 Express Identify your printer when you use support.dell.com or contact technical support. Service Enter the Express Service Code to direct your call when contacting technical Code support.
  • Page 8: Setting Up Your Printer

    Problems. You can use the Dell™ AIO Printer A960 to do a variety of things. A few important things to note: If your printer is attached to a computer, you can use either the printer operator panel or the printer software to create your projects.
  • Page 9: Using The Operator Panel

    Remove the operator panel (if one is installed). Choose the correct operator panel for your language. Position the clips on the printer, and then press down. Using the Operator Panel The operator panel buttons help you scan, copy, fax, and customize documents. When Power is lit, the printer is on.
  • Page 10 Use the: Mode area Select a Mode (scan, copy, or fax). Start area Start a color or black and white scan, copy, or fax job. Power Turn your printer on or off. Stop/Clear (Cancel) Cancel a scan, print, or copy job in progress. Clear a fax number or end a fax transmission and return the display to the fax default.
  • Page 11: Operator Panel Menus

    Enter fax numbers. Get through an automated answering system. Select letters when creating a Speed dial list. Type numbers to enter or edit the date and time shown on the printer display. In copy mode: Select the number of photocopies you want to make. 14 Redial/Pause Redial the last number entered when the machine is in fax mode.
  • Page 12 Press Copy to enter the Copy mode. Press Options repeatedly until the menu heading you want appears on the display. Press + or - to scroll through the available menu items. Press Select when the menu item you want appears on the display to save the setting. From this sub You can: menu:...
  • Page 13 Collate multiple black and white photocopies. COLLATE-BLACK NOTE: You can collate color photocopies from the All-In-One software. Turn on or off the sound that is made when you press an operator panel button. The KEY PRESS TONE options are: Low (default) High Check ink levels.
  • Page 14 From this sub You can: menu: Specify the size of the document on the scanner glass. ORIGINAL SIZE NOTE: Leave this on Auto Detect (default) unless the size of the document you printed is not satisfactory. Select a time to begin reducing power: POWER SAVE Immediately After 10 min...
  • Page 15 From this sub You can: menu: Cancel any faxes that have not been sent. PENDING FAXES Print: PRINT REPORTS An activity report (the last 40 sent and received faxes) A send log A receive log A settings list (lists settings such as ringer volume) Select how a fax is received.
  • Page 16 Turn the All-In-One speaker volume (affects All-In-One fax sounds) to: SPEAKER VOLUME Low (default) High Do these things to your speed dial list: EDIT SPEED DIAL Add a number Remove a number Modify a number or the list Print the list NOTE: For more information, see Speed...
  • Page 17 Select when you want your All-In-One to return to the default settings: CLEAR SETTINGS After two minutes Never Set your default settings to: SET DEFAULTS Use Factory Use Current Off (so that no status page is printed) Print for all (which prints a status report after each fax you send including confirmation jobs that have errors).
  • Page 18 The time the machine waits before attempting a fax call again: Redial interval 1 min 2 min 3 min (default) 4 min 5 min 6 min 7 min 8 min On request (asking for the report to print). (default) Activity report After 40 faxes (which automatically generates a report after 40 faxes print).
  • Page 19 Bulgaria Canada Chile Columbia Croatia Czech Republic Denmark Egypt Estonia Ecuador Finland France Germany Greece Guam Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Latvia Lithuania Luxembourg Malaysia Mexico Netherlands New Zealand Norway Peoples Republic of China Peru Philippines Poland Portugal Puerto Rico...
  • Page 20: Understanding The Automatic Paper Type Sensor

    NOTE: The option currently selected is noted with an asterisk (*) on the display. Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects these paper types: Plain paper Coated paper Glossy/photo paper Transparencies If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper type settings.
  • Page 21: Loading Paper

    To permanently turn it off: Click Start Control Panel Printers and Other Hardware Printers and Faxes (Windows XP). Click Start Settings Printers and Faxes or Printers (Windows 2000). Right-click the printer icon. Click Printing Preferences or Properties. Click Options or the Printer Settings and then click Paper Type Sensor Options. Click the box to clear the setting.
  • Page 22: Print Media Guidelines For The Paper Support

    Squeeze and slide the left-hand paper guide to the left edge of the paper. NOTE: Do not force paper into the printer. The paper should be flat against the paper support's surface and it's right edge should be flush against the right-hand paper guide. Print Media Guidelines for the Paper Support Load up to: Make sure:...
  • Page 23: Load Your Document On The Scanner Glass

    NOTE: You can load a single envelope into the paper support without removing plain paper. 10 greeting cards, index The print side of the cards faces you. cards, postcards, or photo The cards are loaded vertically against the right-hand side of the cards paper support.
  • Page 24 Place the item you want to copy face down on the scanner glass in the upper left corner. Close the top cover.
  • Page 25: Using The Printer

    Using the Printer Using the ADF Printing Copying Scanning Faxing Using the ADF Load Your Document Into the ADF You can load up to 50 sheets of your original document (text side up) into the ADF for scanning, copying, and faxing. The ADF is recommended for loading multiple page documents. NOTE: The paper exit tray can hold up to 50 sheets of paper.
  • Page 26 Load up to: Make sure: 50 sheets of letter size paper The document is loaded text side up. The paper guide is against the edge of the paper. 50 sheets of A4 size paper The document is loaded text side up. The paper guide is against the edge of the paper.
  • Page 27: Print Photos

    Make sure you have paper loaded in the paper support. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click See More Copy Settings.
  • Page 28: Print Two Images On One Page

    Make sure you have paper loaded in the paper support. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click See More Copy Settings.
  • Page 29: Print More Than One Page On A Sheet Of Paper

    Make sure you have paper loaded in the paper support. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. From the Productivity Tools area, click More than one page on a sheet of paper.
  • Page 30: Print A Banner

    Adjust the dotted lines to fit around the portion of the image you want to print. Click Printer Settings to select your paper size. Select your paper size, and then click OK. When you are finished customizing your document, click Print Now. Print a Banner Place a stack of banner paper (20 sheets or less) on the top cover, and feed in the first sheet.
  • Page 31: Copy Photos

    Load Your Document Into the ADF. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click See More Copy Settings. Select a quantity and color for your photocopies.
  • Page 32: Using The Operator Panel

    Make sure the upper left corner of the front of the photo aligns with the arrow. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen.
  • Page 33: Scan Photos

    Load Your Document Into the ADF. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click Preview Now to see your scanned image. NOTE:...
  • Page 34: Edit Scanned Images

    Edit Scanned Images With most graphics programs, you can customize your image. From the Dell All-In-One Center, scan your image to the image editor of your choice. Edit the image using the tools available in your program. You may be able to:...
  • Page 35: Save An Image On Your Computer

    ADF. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. From the Productivity Tools section, click Edit text found in a scanned document (OCR).
  • Page 36: Enlarge Or Reduce Images Or Documents

    Document on the Scanner Glass Load Your Document Into the ADF. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click Preview Now. NOTE:...
  • Page 37: Using Dell Printer Fax Tools Fax Software

    Your computer must have Dell Printer Fax Tools, Classic Phone Tools, or Microsoft Fax Console installed and configured Using Dell Printer Fax Tools Fax Software to use Dell Printer Fax Tools. Using Fax Console (Windows XP Only) to use Fax Console.
  • Page 38 "Configure Dell Printer Fax Tools Fax Software." Click on the desktop. The All Programs window closes. Insert the Dell Personal All-In-One Printer A960 Drivers and Utilities CD. An installation window appears. Click Cancel. Click Start My Computer. Right-click the CD Drive icon.
  • Page 39: Using Fax Console (Windows Xp Only)

    Click Next, click Next, Next, and click Next again. Click Finish. Dell Printer Fax Tools fax software launches. Select your country, enter your area code, and enter any number you must press first before getting to an outside line. Click OK.
  • Page 40: Access The Fax Setup Utility

    Enter your TSID information, and then click Next. Enter your CSID information, and then click Next. Click to select Print it on. Use the drop-down menu to the right of this field to select Dell AIO Printer A960 if you want to print all received faxes.
  • Page 41 The following table describes what you can do from each of the Fax Setup Utility tabs.
  • Page 42: Send A Fax

    On this tab: You can: Send Enter your name and fax number. Select a maximum send speed and a print quality for outgoing faxes. Choose whether to scan the entire document before dialing the number. Choose whether to use error correction. Select when to print a fax usage report.
  • Page 43 Select No under Is there more than one page. Click Next. The document is scanned and Dell Printer Fax Tools launches. Send Multiple Page Faxes You can send multiple page faxes using the printer operator panel or the printer software.
  • Page 44: Receive Faxes

    NOTE: In order to send a color fax from your printer, the machine to which you are sending the fax must also support color faxes. Using Dell Printer Fax Tools Fax Software Click Start All Programs (or Programs) Dell Printers...
  • Page 45: Receiving Faxes With Fax Console

    Receive Faxes Through an Answering Machine Receiving Faxes with Fax Console Click Start All Programs (or Programs) Accessories Communications Fax. Click Fax Console. You are now ready to receive a fax if you selected the Enable Receive check box when configuring Fax Console.
  • Page 46: Print To Fax

    If a fax is detected, the printer receives the fax, and disconnects the answering machine. If not, the answering machine completes the call. Print Faxes Using Dell Printer Fax Tools Fax Software From the main Fax Tools screen, click Configure.
  • Page 47: Viewing Sent Faxes And Received Faxes

    Click Close when you are finished. Using Special Fax Features There are several fax features on your Dell A960 that make sending faxes more efficient. Speed Dial To make sending faxes easier, you can enter up to 100 speed dial numbers. You can enter 80 individual fax numbers and 20 groups that can hold up to five phone numbers each.
  • Page 48 Using the Printer Software Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Setup Utility. Click the Speed Dial tab. Follow the instructions on the Speed Dial tab to add a new number to your speed dial list.
  • Page 49: Broadcast Send

    Press Black or Color when you are ready to send a fax. Broadcast Send If your printer is attached to a computer, you can send a fax of up to 20 pages to as many as five people at once. To Send a Broadcast Fax Immediately Press Fax.
  • Page 50: Understanding The Printer Software

    Using Dell Picture Studio Understanding the Printer Software The printer software includes the: Dell All-In-One Center-helps you perform various scan, copy, and fax operations and manage your saved images. Print Properties-helps you adjust printing settings. Dell Printer Solution Center-provides maintenance and troubleshooting help, provides basic usage information, and How to's for creating projects.
  • Page 51: Access The Dell All-In-One Center

    Access the Dell All-In-One Center Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page The All-In-One Main Page consists of four main sections. The following table describes each of the sections.
  • Page 52: View Saved Images Page

    Device status and ink levels More printing ideas and how to's Contact information Advanced View the software version and copyright information For more information about the Dell Printer Solution Center, see Using the Dell Printer Solution Center. Using Print Properties...
  • Page 53: Access Print Properties

    You can change your printer settings in Print Properties. Access Print Properties With your document open, click File Print. The Print dialog box appears. In the Print dialog box, click Preferences or Properties (depending on your program or operating system). The Print Properties screen appears along with the I Want To menu To access Print Properties when a document is not open: Click Start...
  • Page 54: Using The Dell Printer Solution Center

    The Options menu also provides you with direct links to different parts of the Dell Printer Solution Center, as well as software version information. Using the Dell Printer Solution Center The Dell Printer Solution Center is a guide you can refer to for printer help and to check the current printer status. Access the Dell Printer Solution Center...
  • Page 55 The following table describes the Dell Printer Solution Center tabs. From this tab: You can: Status (the tab that appears on Start) Check the current printer status. See what type of paper is in the printer. View ink levels. How To Receive information about basic features.
  • Page 56: Using Dell Picture Studio

    Change the network printing settings. Using Dell Picture Studio NOTE: Dell Picture Studio is included on your Driver and Utilities CD. Dell Picture Studio lets you adjust photo attributes. With Dell Picture Studio, you can: Eliminate red eye Rotate images Attach images to e-mail...
  • Page 57 NOTE: Your language may not be supported. If your language is not supported, use the photo editing software in your Windows operating system.
  • Page 58: Sharing Printers

    Printers and Other Hardware Printers and Faxes. Right-click the Dell AIO Printer A960 printer icon, and then click Sharing. From the Sharing tab, click Share this printer, and then type a name in the Share name text box. Click Additional Drivers and select the operating systems of all network clients printing to this computer.
  • Page 59: Using Windows 2000

    Click Start Settings Printers and Faxes or Printers. Select the Dell AIO Printer A960 printer icon. Click File Sharing. Check the Shared as check box, and then type a name in the Shared Name text box. Click Additional Drivers and select the operating systems of all network clients printing to this computer.
  • Page 60 Now, follow these instructions while you are at the other person's computer: Click Start Settings Printers and Faxes or Printers. Click Add Printer to launch the Add Printer wizard. Click Network Print Server. Select the network printer from the Shared printers list. If the printer is not listed, type in the path of the printer in the text box.
  • Page 61: Ink Cartridge Maintenance

    Safety Instructions on Notes, Notices, and Cautions. Dell ink cartridges are available only through Dell. You can order more ink at www.dell.com/supplies. Make sure the printer is on. Lift the printer (scanner unit) until the scanner support keeps it open.
  • Page 62: Aligning Ink Cartridges

    Load paper. For help, see Loading Paper. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell Printer Solution Center. From the Maintenance tab, click Align to fix blurry edges. Click Print. An alignment page prints. Using the Printer Software to Manually Align Ink Cartridges...
  • Page 63 Load paper. For help, see Loading Paper. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell Printer Solution Center. From the Maintenance tab, click Align to fix blurry edges. Click Manual Alignment, and then click Print. An alignment page prints.
  • Page 64: Troubleshooting

    Date and Time On the Display Are Incorrect. You only have one Dell AIO Printer A960 attached to your computer. Your operating system is compatible with your printer. The Dell AIO Printer A960 supports Windows XP and Windows 2000. General Problems Try to troubleshoot your problem before contacting Dell by checking the following items.
  • Page 65: Document Does Not Print

    Loading Paper. You installed both of the ink cartridges. The Dell AIO Printer A960 only works if you have both cartridges installed. For help installing the cartridges, see the Setup Diagram. Disconnect, and then reconnect both ends of the USB cable. For help, see the Setup Diagram.
  • Page 66: Document Prints Slowly

    Click the Maintenance tab. From the Maintenance tab, click Print a test page. Document Prints Slowly Close programs not in use. Reduce the print quality resolution (Quick and Normal print more quickly than Better and Best). NOTE: Photos or documents containing graphics may take longer to print than regular text. Consider purchasing more Random Access Memory (RAM) for your computer.
  • Page 67: Print Is Too Dark Or Smudged

    Select Best on the Quality/Copies tab. Print Quality Is Poor at the Edges of the Page Like other printers, the Dell Personal AIO Printer A960 cannot print in the extreme left, right, top, or bottom edges of a page. Use these minimum settings: Left and right margins: 6.35 mm (0.25 inches) for all paper sizes except A4...
  • Page 68: Black And White Copy Quality Is Unsatisfactory

    If You Are Copying In Black and White and Want To Improve the Quality: Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. In the Copy section, click See More Copy Settings.
  • Page 69: Scanned Image Is Unsatisfactorily Cropped

    In the section for What is being scanned?, select Magazine. Click Scan Now. For copying: Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. Click See More Copy Settings. Click Display Advanced Copy Settings. Select the Image Patterns tab.
  • Page 70: Scanner Unit Will Not Close

    Click OK. To Adjust How The Image Is Cropped: Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All- In-One Center. The All-In-One Main Page appears on your computer screen. Click See More Scan Settings. Click Display Advanced Scan Settings.
  • Page 71: Fax Does Not Work

    Printer Is Scanning and Copying Without a Pre-Scan On the operator panel, press Scan or Copy. Press Options until ORIGINAL SIZE appears. Press Select to choose Auto Detect (default). On the operator panel, press Reduce/Enlarge and then press + until Fit to Page appears. Press Color or Black.
  • Page 72: Display Language Is Not Preferable

    Fax Settings Are Unsatisfactory Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. In the upper left corner, click Maintain/Troubleshoot. Under Fax Setup Utility, click Display the Fax Setup Utility.
  • Page 73: Paper Misfeeds Or Multiple Sheets Feed

    Press Select. Use the keypad buttons to enter the date you want your printer to display. Press Select. NOTE: If the date is entered incorrectly, the date shown will be the default. To change the time: Press Options until EDIT DATE/TIME: appears on the display. Press + once, and then press Select.
  • Page 74: Paper Jams

    Place the printer on a flat, level surface. Select the correct paper type and size. Paper Jams If a paper jam occurs in the paper support, remove the paper from the printer. If the paper is lodged too far into the printer and cannot be removed: Press Power to turn the printer off.
  • Page 75: Document Misfeeds Or Jams

    Lower the scanner unit to close it. Press Power to turn the printer on, and then print your document. Document Misfeeds or Jams Turn the printer off. Open the ADF.
  • Page 76: Error Messages And Flashing Lights

    15% full, and 5% full. When one of these messages appears, you can: Click OK. Click the ? to get information about ordering supplies. Order a new cartridge from Dell at www.dell.com/supplies. For help installing a new cartridge, see Replacing Ink Cartridges.
  • Page 77: Paper Out Message

    Click How to clear and avoid paper jams. Follow the instructions to clear the paper jam. Paper Out Message If your printer is out of paper, Load paper then press Select appears on the display. Follow these instructions to clear the message from the display. Print your document.
  • Page 78: Improving Print Quality

    If you are not satisfied with the print quality of your document, make sure you: Use the appropriate paper for the document. Use paper that is a heavier weight, bright white, or coated. Use Dell™ Premium Photo Paper for printing photos.
  • Page 79: Clean The Ink Cartridge Nozzles

    Wipe the Ink Cartridge Nozzles and Contacts, and then print your document again. To Clean the Nozzles Using the Printer Software Load paper. For help, see Loading Paper. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell Printer Solution Center.
  • Page 80 From the Maintenance tab, click Clean to fix horizontal streaks. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles. Print your document again to verify that your print quality has improved. If you are not satisfied with the print quality, continue with Wipe the Ink Cartridge Nozzles and Contacts, and then print your document again.
  • Page 81: More Troubleshooting Options

    Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. More Troubleshooting Options If the preceding solutions do not solve the problem you are having with your printer: See the Dell Printer Solution Center software for more troubleshooting information: Click Start All Programs (or Programs) Dell Printers...
  • Page 82: Printer Specifications

    Printer Specifications Overview Print And Scan Mode Capabilities Physical Specifications Operating System Support Environmental Specifications Memory Specifications and Requirements Power Consumption And Paper Requirements Fax Mode Capabilities Cables Overview Base memory 16 MB Maximum memory 17 MB Emulation Host based data stream printing Connectivity Duty cycle (average) 3000 pages/month...
  • Page 83 Condition Temperature Relative humidity (non-condensing) Operation 16° to 32° C 15 to 85% 61° to 90° F Storage -40° to 60° C 10 to 90% -40° to 140° F Shipping -40° to 60° C -40° to 140° F The recommended temperature and relative humidity for all conditions 61°...
  • Page 84: Operating System Support

    Print And Scan Mode Capabilities Your Dell AIO Printer A960 can scan from 50 to 19,200 dpi. Even though your All-In-One has this capability, we recommend using the preset resolutions. Print and scan resolution Equivalent print resolution Quick 150 x 150 600 x 300 dpi...
  • Page 85 Cables Your Dell AIO Printer A960 uses a Universal Serial Bus (USB) cable (sold separately).
  • Page 86: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer unit and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 87: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to your Owner's Manual.
  • Page 88: Regulatory Notices

    · Move the computer away from the receiver. · Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.
  • Page 89: Fcc Identification Information

    Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device.
  • Page 90: Fax Branding

    Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom, side, or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES-003" or "IC Class B ICES-003"...
  • Page 91: Ce Notice (European Union)

    Marking by the symbol indicates compliance of this Dell computer to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Dell system meets the following technical standards: · EN 55022 - "Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement."...
  • Page 92: Nom Information (Mexico Only)

    Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.
  • Page 93: Energy Star

    Using the Dell A960 in Germany The Dell A960 printer requires a German billing tone filter to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider.
  • Page 94: Industry Canada Compliance Statement

    Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. The Dell A960 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 95: The United Kingdom Telecommunications Act 1984

    The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Mercury Statement This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations.

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