Xerox 6100BD - Phaser Color Laser Printer Manual page 56

Problem
Case #
P Paper tray elevator
fails to rise or lower
P Processor power is off
unexpectedly
DT6180 HandyBook
Related Fault
Codes /Solutions Ranked by Relevance:
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The processor or the DocuSP controller
may have an electrical problem. If the
DocuSP controller has an electrical
problem, it may shut off the power
to the processor.
1. Determine if the DocuSP controller
power and the processor power are off. If
the controller's screen is blank and the
power-indicator light is not
blinking, the controller power is off. Refer
to the System Guide. If the paper tray
lights are out, the power to the processor
is off. Proceed with step 2.
2. Determine if the processor has a
ground fault protector. If there is not a
ground fault protector installed, refer to
the procedure "Calling for assistance," in
Problem Solving
Potential Solutions
the green dot inside the tray.
Fan the stock at all four corners.
Change it if it has uneven edges or if
it was not drilled properly.
The stock should be kept in the
original wrapper and stored correctly.
Ensure that the stock is within the
limitations described in the
Satisfaction
Guides in the "Paper Trays & Loading
Media" chapter.
Check paper capacities for trays &
bindexer are within limits. See "Paper
Trays & Loading Media" Chapter.
Use proper paper storage techniques.
Refer to Operator Guide.
Ensure that the stock is loaded
properly in the paper trays, with the
rear
and side guides against the stock
stack.
If the elevator fails to rise or lower in
paper tray 1 or 2, latch the paper
feeder by pressing down on the green
dot inside the tray.
Do not slam the trays closed. Push
the trays in slowly but firmly.
Ensure that all misfed stock has been
removed from the immediate area of
the paper trays.
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