Appendix B: Getting Help - Intel S5500HCV - Server Board Motherboard Service Manual

Appendix B: Getting Help

World Wide Web
http://support.intel.com/support/motherboards/server/S5520HC/
If you encounter an issue with your server platform, please follow these steps to obtain
support on your product.
1. Get connected to our
and most complete technical support information on all Intel Enterprise Server and Storage
Platforms. Information available at the support site includes:
Latest BIOS, firmware, drivers, and utilities

Product documentation, installation and quick start guides

Full product specifications, technical advisories and errata

Compatibility documentation for memory, hardware add-in cards, chassis support matrix,

and operating systems
Server and chassis accessory parts list for ordering upgrades or spare parts

A searchable knowledgebase to search for product information throughout the support

site
2. Send an email to Intel's technical support center using the following online form if you still
cannot obtain a solution to your issue.
3. Lastly, you can contact an Intel support representative using one of the following support
phone numbers. Charges may apply. Intel customer support suggests filling out the
report form to better service the issue.
Intel now offers Channel Program members around-the-clock
®
on Intel server boards, server chassis, server RAID controller cards, and Intel
Management.
Warranty Information
Connect to Intel's website to obtain warranty information.
+ Requires login to the reseller site to obtain the 24x7 Number.
®
Intel Server Board S5520HC and S5500HCV Service Guide
support web page for 24x7 support when you need it to get the latest
issue
24x7 technical phone support+
®
Server
Getting Help
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