Intel S5500HCV - Server Board Motherboard Service Manual page 10

Contents
Hardware Diagnostic Testing ................................................................................................ 47
Verifying Proper Operation of Key System Lights ........................................................ 47
Confirming Loading of the Operating System .............................................................. 47
Specific Problems and Corrective Actions ............................................................................ 48
Power Light Does Not Light.......................................................................................... 48
No Characters Appear on Screen ................................................................................ 48
Characters Are Distorted or Incorrect........................................................................... 49
System Cooling Fans Do Not Rotate Properly ............................................................. 49
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ............................... 50
Cannot Connect to a Server......................................................................................... 50
Problems with Network................................................................................................. 50
System Boots when Installing PCI Card....................................................................... 51
Problems with Newly Installed Application Software.................................................... 51
Problems with Application Software that Ran Correctly Earlier.................................... 52
Devices are not Recognized under Device Manager (Microsoft Windows* Operating System)
....................................................................................................................... 52
Hard Drive(s) are not Recognized................................................................................ 52
Bootable CD-ROM / DVD-ROM Disk Is Not Detected ................................................. 53
LED Information ........................................................................................................... 53
BIOS POST Beep Codes ............................................................................................. 53
Appendix A: Regulatory and Compliance Information.................................. 54
Product Regulatory Compliance ........................................................................................... 54
Product Safety Compliance.......................................................................................... 54
Product EMC Compliance - Class A Compliance........................................................ 54
Certifications / Registrations / Declarations.................................................................. 54
Product Regulatory Compliance Markings ................................................................... 55
Electromagnetic Compatibility Notices.................................................................................. 56
FCC (USA) ................................................................................................................... 56
ICES-003 (Canada)...................................................................................................... 56
Europe (CE Declaration of Conformity)........................................................................ 57
VCCI (Japan)................................................................................................................ 57
BSMI (Taiwan).............................................................................................................. 57
RRL (Korea) ................................................................................................................. 57
CNCA (CCC-China) ..................................................................................................... 57
Product Ecology Change (EU RoHS) ................................................................................... 58
Product Ecology Change (CRoHS)....................................................................................... 58
China Packaging Recycle Marks (or GB18455-2001) .......................................................... 60
CA Perchlorate Warning ....................................................................................................... 60
End-of-Life / Product Recycling............................................................................................. 60
Appendix B: Getting Help ................................................................................. 61
®
Intel Server Issue Report Form....................................................................... 62
Figures
®
Figure 1. Intel Server Board S5520HC...................................................................................... 12
®
Figure 2. Intel Server Board S5500HCV ................................................................................... 12
Intel® Server Board S5520HC and S5500HCV Service Guide x