Appendix F. Getting Help; Warranty Information - Intel S7200AP System Integration And Service Manual

Appendix F. Getting Help

If you encounter an issue with your compute module, follow these steps to obtain support:
1. Visit the following Intel support web page:
http://www.intel.com/p/en_US/support/contactsupport
This web page provides 24x7 support when you need it to get the latest and most complete technical
support information on all Intel Enterprise Server and Storage Platforms. Information available at the
support site includes:
Latest BIOS, firmware, drivers, and utilities

Product documentation, installation and quick start guides

Full product specifications, technical advisories, and errata

Compatibility documentation for memory, hardware Add-In Cards, chassis support matrix, and

operating systems
Server and chassis accessory parts list for ordering upgrades or spare parts

A searchable knowledgebase to search for product information throughout the support site

2. If you are still unable to obtain a solution to your issue, send an email to Intel's technical support center
using the online form available at http://www.intel.com/support/feedback.htm?group=server.
Lastly, you can contact an Intel support representative using one of the support phone numbers
available at http://www.intel.com/support/feedback.htm?group=server
Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel's
Server Boards, Server Chassis, Server RAID Controller Cards, and Intel Server Management at
http://www.intel.com/reseller/.
NOTE: You will need to log in to the Reseller site to obtain the 24x7 number.

Warranty Information

To obtain warranty information, visit the following Intel web site:
http://www.intel.com/p/en_US/support/warranty
(charges may apply).