Understanding printer messages
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
USB drive removed
Try one or more of the following:
•
Wait for the message to clear.
•
Insert the flash drive.
View supplies
This message shows the current level of supplies.
30 Invalid refill, change cartridge
Remove the print cartridge, and then install a supported one.
31 Replace defective cartridge
Remove the defective print cartridge, and then install a new one.
32 Cartridge part number unsupported by device
Remove the print cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
•
Load the appropriate paper or other specialty media in the proper tray.
•
Touch Continue to clear the message and print the job using a different paper tray.
•
Check tray length and width guides and make sure the paper is properly loaded in the tray.
•
Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size
and type.
•
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
•
Cancel the current print job.
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