Page 1 T656dne User's Guide August 2011 www.lexmark.com Machine type(s): 4062, 4864 Model(s): 630, dn1, dn2, dn3, gd1, gd2...
Page 2: Table Of Contents
Contents Contents Safety information..................9 Learning about the printer.................11 Finding information about the printer....................11 Selecting a location for the printer......................11 Printer configurations..........................13 Understanding the home screen......................14 Additional printer setup................17 Installing internal options........................17 Available internal options ..........................17 Accessing the system board to install internal options ..................18 Installing a memory card ..........................20 Installing a flash memory or firmware card......................21 Installing an Internal Solutions Port........................24...
Page 3 Adjusting Power Saver ............................63 Adjusting the brightness of the display ......................64 Recycling..............................65 Recycling Lexmark products ..........................65 Recycling Lexmark packaging..........................65 Returning Lexmark cartridges for reuse or recycling..................65 Reducing printer noise..........................66 Paper and specialty media guidelines............67 Paper guidelines............................67 Paper characteristics............................67 Selecting paper ..............................68...
Page 4 Contents Using recycled paper ............................68 Unacceptable paper............................69 Storing paper ..............................70 Supported paper sizes, types, and weights.....................70 Paper sizes supported by the printer........................70 Paper types and weights supported by the printer ..................72 Paper types and weights supported by the output bins...................72 Printing......................74 Printing a document..........................74 Printing a document ............................74...
Page 5 Contents 283 staple jams............................89 Understanding printer menus..............91 Menus list..............................91 Paper menu.............................92 Default Source menu ............................92 Paper Size/Type menu ............................92 Configure MP menu............................95 Envelope Enhance.............................96 Substitute Size menu ............................96 Paper Texture menu ............................96 Paper Weight menu ............................98 Paper Loading menu ............................100 Custom Types menu ............................101 Custom Names menu .............................101 Custom Bin Names menu ..........................101...
Page 6 Contents Flash Drive menu ............................130 Setup menu..............................132 Finishing menu..............................134 Quality menu ..............................136 Utilities menu..............................137 XPS menu ................................138 PDF menu................................138 PostScript menu..............................139 PCL Emul menu ...............................139 HTML menu ..............................142 Image menu ..............................143 Help menu.............................143 Understanding printer messages..............144 List of status and error messages......................144 Maintaining the printer................162 Cleaning the exterior of the printer......................162 Storing supplies.............................162...
Page 7 Contents Troubleshooting..................170 Solving basic problems..........................170 Solving basic printer problems ........................170 Printer control panel display is blank or displays only diamonds ..............170 Embedded Web Server does not open ......................170 Solving printing problems........................171 Multiple‑language PDFs do not print......................171 Error message about reading USB drive appears ...................171 Jobs do not print .............................171 Confidential and other held jobs do not print ....................172 Job takes longer than expected to print ......................172...
Page 8 Contents Skewed print..............................184 Solid black or white streaks ..........................185 Solid color pages .............................185 Streaked horizontal lines ..........................186 Streaked vertical lines.............................187 Toner fog or background shading appears on the page .................187 Toner rubs off ..............................188 Toner specks ..............................188 Transparency print quality is poor........................189 Solving application problems........................189 Forms are not available or are not working....................189 Contacting Customer Support.......................189...
Page 9: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 10 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 11: Learning About The Printer
Setting up and using printer software. – Caring for and maintaining the printer. The User's Guide is available on our Web site at www.lexmark.com/publications. • Windows or Mac Help—Open a printer software program or application, and then click Help. Click to view context‑sensitive information.
Page 12 Learning about the printer Right Side 31 cm (12 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 31 cm (12 in.) 137 cm (54 in.) Allows for addition of all output options. Without output options, clearance above the printer should be 12 cm (4.5 in.).
Page 13: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 14: Understanding The Home Screen
Learning about the printer Feature/Option Paper Capacity 500 sheets 5‑bin mailbox 5‑bin mailbox 500 sheets Optional tray (Tray 2) 250 or 550 sheets Optional tray (Tray 3) 250 or 550 sheets Optional 2000‑sheet tray (Tray 4) 2000 sheets Caster base Not applicable Based on 75 g/m (20 lb) paper.
Page 15 Learning about the printer Display item Description Showroom Shows the functions of your printer Change background Changes the background on the home screen Opens the menus. These menus are available only when the printer is in the Ready Menus state. Eco‑Settings Determines how your printer saves paper, toner, and energy Bookmarks...
Page 16 Learning about the printer Other buttons may appear on the home screen, such as: Display item Description Search Held Jobs Searches on any of the following items and returns search results: • User names for held or confidential print jobs •...
Page 17: Additional Printer Setup
Fonts • Firmware cards – Bar Code and Forms – IPDS and SCS/TNe – PrintCryption • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8150 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 18: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 19 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Lexmark Internal Solutions Port or printer hard disk connector...
Page 20: Installing A Memory Card
Additional printer setup Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 21: Installing A Flash Memory Or Firmware Card
Additional printer setup Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver.
Page 22 Additional printer setup The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 23 Additional printer setup Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Replace the system board cover and close the system board door.
Page 24: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 25 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk by pulling it upward to unseat the standoffs. Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 26 Additional printer setup Unpack the ISP and plastic tee. Note: Avoid touching the components on the card. Locate the appropriate connector on the system board. Remove the metal cover from the ISP opening.
Page 27 Additional printer setup Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 28 Additional printer setup Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Page 29 Additional printer setup Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Reattach the hard drive to the ISP. Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 30: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31: Installing Drawers
Additional printer setup Installing drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32: Attaching Cables
Additional printer setup To remove an optional drawer, push in the safety latches on both sides of the drawer until they click. The safety latches stay recessed, so it is easier to lift the printer. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 33 Additional printer setup USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Ethernet port...
Page 34: Loading Paper
Additional printer setup Loading paper Loading paper in the 250- and 550-sheet trays Squeeze and move the length guide to the correct position for the paper size being loaded. Squeeze and move the width guide to the correct position for the paper size being loaded.
Page 35: Loading Paper In The 2000-Sheet Tray
Additional printer setup Loading paper in the 2000‑sheet tray Unlock the length guide. Pull up and slide the width guide to the correct position for the paper size being loaded. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Page 36: Loading Paper In The Multipurpose Feeder
Additional printer setup Flex and fan the paper, and then straighten the edges on a level surface before loading it in the tray. Do not load paper past the fill line. Loading paper in the multipurpose feeder Note: From the home screen, set the Paper Size and Paper Type. To access the paper menus, touch >Paper Menu >...
Page 37: Loading Letterhead
Additional printer setup Notes: • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Load only one size and type of media at a time.
Page 38 Additional printer setup With an optional StapleSmart II Finisher Without an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing In the 2000‑sheet tray Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing...
Page 39: In The Multipurpose Feeder
Additional printer setup Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing In the multipurpose feeder Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing...
Page 40: Linking And Unlinking Trays
Additional printer setup Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
Page 41: Linking Exit Bins
Additional printer setup To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 42: Printing A Menu Settings Page
Additional printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings.
Page 43: Updating Available Options In The Printer Driver
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 44: Setting Up Wireless Printing
Additional printer setup In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. Select the printer, and then from the Printers menu, choose Show Info. From the pop‑up menu, choose Installable Options.
Page 45: Installing The Printer On A Wireless Network (Windows)
Additional printer setup Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • An optional wireless card is installed in your printer. • Your wireless network is set up and working properly. •...
Page 46: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Page 47 Additional printer setup In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications. Double‑click Internet Connect. From the toolbar, click AirPort. From the Network pop‑up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address located on the MAC address sheet.
Page 48 Additional printer setup Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. Install a PPD file on the computer: Insert the Software and Documentation CD in the CD or DVD drive.
Page 49: Installing The Printer On A Wired Network
Additional printer setup Locate and double‑click Print Center or Printer Setup Utility. From the Printer List, choose Add. Choose the Default Browser tab. Click More Printers. From the first pop‑up menu, choose AppleTalk. From the second pop‑up menu, select Local AppleTalk zone. Select the printer from the list.
Page 50: For Macintosh Users
Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Print the network setup page from the printer. For information on printing a network setup page, see “Printing a network setup page” on page 42. Locate the printer IP address in the TCP/IP section of the network setup page.
Page 51: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 52 Additional printer setup Press Enter, or click OK. The printer folder opens. Locate the printer that has changed. Note: If there is more than one copy of the printer, then update all of them with the new IP address. Right‑click the printer. Click Properties.
Page 53 Additional printer setup Click +. Click AppleTalk. Select the printer from the list. Click Add. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications. Double‑click Utilities. Double‑click Print Center or Printer Setup Utility. From the Printer List, click Add. Choose the Default Browser tab.
Page 54: Setting Up And Using The Home Screen Applications
Setting up and using the Home Screen applications Setting up and using the Home Screen applications Making the home screen applications work for you Your printer came with special applications to enable you to store, access, and display printed material and images on the touch screen.
Page 55: Configuring The Home Screen Or Idle Screen
Setting up and using the Home Screen applications Configuring the home screen or idle screen The Background and Idle Screen application allows you to change the image used as the background on the printer home screen as well as the images used on the printer idle screen. Images used on the home or idle screens must meet the following requirements: •...
Page 56: Editing Idle Screen Images
Setting up and using the Home Screen applications Enter an Image Name. Beside Image, click Browse. Browse to the graphic you want to use, and then click Open. Click Apply. Repeat steps 3 through 6 to add additional idle screen images. Note: You can add up to ten idle screen images.
Page 57: Changing The Idle Screen Settings Using The Embedded Web Server
Setting up and using the Home Screen applications Changing the idle screen settings using the Embedded Web Server From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen > Configure. Under Idle Screen Settings, make sure Enable is selected. Beside Start Time, enter the number of seconds the printer is idle before the idle screen images appear.
Page 58: Configuring Eco-Settings Using The Printer Control Panel
Setting up and using the Home Screen applications Configuring Eco‑Settings using the printer control panel From the printer home screen, touch Eco‑Settings. Touch Eco‑Mode, and then touch Off, Energy (to reduce energy use, especially when the printer is idle), Energy/Paper, or Paper (to turn off print log features). Notes: •...
Page 59 Setting up and using the Home Screen applications In the Icon When Pressed field, type a path or browse to the graphic you want to appear when the button on the home screen is pressed. Note: Use a GIF, JPEG, or PNG image with dimensions of 120 x 75 pixels that is 11KB or smaller. Click Apply.
Page 60: Configuring Forms And Favorites
Setting up and using the Home Screen applications Configuring Forms and Favorites The Forms and Favorites solution provides users with quick and easy access to frequently used forms or other information that is regularly printed. The printer Bookmark function is used to create a link to a form or electronic file at a predetermined URL or network location.
Page 61: Changing The Display Icons And Labels
Setting up and using the Home Screen applications Changing the display icons and labels From the Embedded Web Server, click Settings > Embedded Solutions > Forms and Favorites > Configure. Select the Custom option next to each field that you want to change. Enter text, or browse to the appropriate image file.
Page 62: Minimizing Your Printer's Environmental Impact
Check your first draft for accuracy. Before printing: – Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it.
Page 63: Saving Energy
Minimizing your printer's environmental impact Saving energy For additional information on saving power, see the Notices chapter. Using Eco‑Mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. Note: See the table for the multiple settings that change when you select an Eco‑Mode setting. Choose Energy Reduce energy use, especially when the printer is idle.
Page 64: Adjusting The Brightness Of The Display
Minimizing your printer's environmental impact In the Power Saver box, type in the number of minutes you want the printer to wait before it enters Power Saver mode. Click Submit. Using the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings.
Page 65: Recycling
Select your country or region from the list, and then click the links or use the contact information provided. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 66: Reducing Printer Noise
Minimizing your printer's environmental impact Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings that change when you select a Quiet Mode setting. Choose Reduce printer noise. • You may notice a reduction in processing speed. •...
Page 67: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 68: Selecting Paper
(electro-photographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 69: Unacceptable Paper
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 70: Storing Paper
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site. Paper sizes supported by the printer...
Page 71 Paper and specialty media guidelines Paper size Dimensions 250‑ or Optional Multipurpose Duplex 550‑sheet trays 2000‑sheet tray feeder printing (standard or optional) 216 x 340 mm Oficio (8.5 x 13.4 in.) 216 x 330 mm Folio (8.5 x 13 in.) 140 x 216 mm Statement (5.5 x 8.5 in.)
Page 72: Paper Types And Weights Supported By The Printer
Paper and specialty media guidelines Paper types and weights supported by the printer The printer engine supports 60–176 g/m (16–47 lb) paper weights. The duplex path supports 63–170 g/m (17–45 lb) paper weights. Paper type 250‑ or 550‑sheet Optional 2000‑sheet Multipurpose feeder Duplex printing trays (standard or...
Page 73 Paper and specialty media guidelines The finisher supports 60–176 g/m (16–47 lb) paper weights. Paper type Standard exit bin Optional hardware (350 or 550 sheets) Output Expander (550 5‑Bin Mailbox StapleSmart II sheets) or High Finisher (500 sheets) Capacity Output (500 sheets) Stacker (1850 sheets) Paper...
Page 74: Printing
Printing Printing Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 75: Printing On A Different Size Or Type Of Paper
Printing Specify a unit of measurement On the home screen, touch Touch Paper Menu. Touch Universal Setup. Touch the right or left arrows to select Units of Measure and the correct units of measure. Touch Submit. Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width To define a specific height and width measurement for the Universal paper size in the portrait orientation: From the Universal Setup menu, touch Portrait Width.
Page 76: Printing On Specialty Media
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 77: Tips On Using Labels
For more information, see “Ordering supplies” on page 163. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...
Page 78: Tips On Using Card Stock
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk...
Page 79: Printing Confidential And Other Held Jobs From Windows
Printing • Bookmarks • Jobs not printed, which are called parked jobs Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File >...
Page 80: Printing From A Flash Drive
Printing Enter your PIN. Touch the job you want to print. Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Page 81: Printing Information Pages
Printing Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB icon to print documents from the flash drive.
Page 82: Printing The Print Quality Test Pages
Printing Printing the print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears.
Page 83 Printing When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double‑click the printer icon. A list of print jobs appears in the printer window. Select a job to cancel. From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: From the Apple menu, choose System Preferences.
Page 84: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display.
Page 85: 202 And 203 Paper Jams
Clearing jams Place the print cartridge aside on a flat, smooth surface. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin.
Page 86: 230 Paper Jam
Clearing jams Close the upper rear door. Touch Continue. 230 paper jam Rear paper jams Remove the standard tray. Open the lower rear door. If you do not find the jam, push the tab down. Remove the jammed paper. Close the lower rear door. Insert the standard tray.
Page 87: 241-245 Paper Jams
Clearing jams Remove the jammed paper. Insert the standard tray. Touch Continue. 241–245 paper jams Pull out the tray indicated on the display. Remove any jammed paper, and then insert the tray. Touch Continue. If the jam message persists for a 250‑ or 550‑sheet tray, then remove the tray from the printer. Remove the jammed paper, and then insert the tray.
Page 88: 270-279 Paper Jams
Clearing jams Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. Touch Continue. 270–279 paper jams To clear a jam in the high‑capacity output stacker or the 5‑bin mailbox: Touch Status/Supplies to identify the location of the jam.
Page 89: 283 Staple Jams
Clearing jams 283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
Page 90 Clearing jams Press down on the staple guard until it snaps into place. Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door.
Page 91: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page Standard USB Envelope Enhance Profiles List Parallel <x> Substitute Size NetWare Setup Page Serial <x>...
Page 92: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • Only an installed paper source will appear as a menu setting.
Page 93 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 94 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 95: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 96: Envelope Enhance
Understanding printer menus Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Page 97 Understanding printer menus Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture Specifies the relative texture of the labels loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 98: Paper Weight Menu
Understanding printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 99 Understanding printer menus Menu item Description Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note: Normal is the factory default setting.
Page 100: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 101: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 102: Universal Setup Menu
Understanding printer menus Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 103: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Mail Overflow • Bins assigned the same name are automatically Link Optional linked unless Link Optional is selected. Type Assignment •...
Page 104 Understanding printer menus Menu item Description Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers.
Page 105: Network/Ports Menu
Understanding printer menus Network/Ports menu Active NIC menu Menu item Description Active NIC Notes: Auto • Auto is the factory default setting. <list of available network cards> • This menu item appears only if an optional network card is installed. Standard Network or Network <x>...
Page 106 Understanding printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3K to <maximum size allowed> • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 107: Network Reports Menu
Understanding printer menus Menu item Description Standard Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 107 Network Card • “Network Card menu” on page 107 TCP/IP •...
Page 108: Tcp/Ip Menu
Understanding printer menus Menu item Description View Network Address Shows the network addresses End‑of‑Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. •...
Page 109: Ipv6 Menu
Understanding printer menus Menu item Description Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting. Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol Note: Yes is the factory default setting.
Page 110: Wireless Menu
Understanding printer menus Menu item Description View Hostname Shows the current setting Note: These settings can be changed only from the Embedded Web View Address Server. View Router Address Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Page 111: Netware Menu
Understanding printer menus Menu item Description View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server. Set Zone Provides a list of AppleTalk zones available on the network <list of zones available on the...
Page 112: Standard Usb Menu
Understanding printer menus Network/Ports > Standard Network or Network <x> > Standard Network Setup or Network <x> Setup > LexLink menu Menu item Description Activate Activates LexLink support Note: Off is the factory default setting. View Nickname Shows the assigned LexLink nickname Note: The LexLink nickname can be changed only from the Embedded Web Server.
Page 113 Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size allowed> • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 114: Parallel Menu
Understanding printer menus Parallel <x> menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: •...
Page 115 Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The Off setting does not buffer print jobs to the printer hard disk. •...
Page 116: Serial Menu
Understanding printer menus Serial <x> menu This menu appears only if an optional serial card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: •...
Page 117 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size allowed> • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 118: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 1200 Notes: 2400 • 9600 is the factory default setting. 4800 • 138200, 172800, 230400, and 345600 baud rates are displayed only in the 9600 Standard Serial menu.
Page 119: Security Menu
Understanding printer menus Menu item Description Reply Address Specifies a reply address of up to 128 characters in e-mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes:...
Page 120: Miscellaneous Menu
Understanding printer menus Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures”...
Page 121: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 122 Understanding printer menus Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 123: Security Audit Log Menu
Understanding printer menus Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. •...
Page 124: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 125 Understanding printer menus Menu item Description Run Initial setup Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No.
Page 126 Understanding printer menus Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent Keyboard Type marks and symbols from the printer control panel keyboard. English Francais Francais Canadien Deutsch Italiano...
Page 127 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text 1 IP Address <text entry>...
Page 128 Understanding printer menus Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output Standard Bin LED Normal/Standby Mode Notes: • Dim is the factory default setting if Eco‑Mode is set to Energy or Energy/Paper.
Page 129 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Print Timeout Disabled Notes: 1–255 • 90 seconds is the factory default setting. •...
Page 130: Flash Drive Menu
Understanding printer menus Menu item Description Print Recovery Lets the printer successfully print a page that may not have printed otherwise Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
Page 131 Understanding printer menus Menu item Description Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes: •...
Page 132: Setup Menu
Understanding printer menus Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collation is set to On.
Page 133 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 134: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 135 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 136: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. •...
Page 137: Utilities Menu
Understanding printer menus Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Page 138: Xps Menu
Understanding printer menus Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Do Not Delete Note: Delete Now is the factory default setting. Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 139: Postscript Menu
Understanding printer menus PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Establishes the font search order Resident Notes: Flash/Disk • Resident is the factory default setting. •...
Page 140 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 141 Understanding printer menus Menu item Description PCL Emulation Settings Specifies whether the printer automatically performs a carriage return after a line feed control command Auto CR after LF Note: Off is the factory default setting. PCL Emulation Settings Specifies whether the printer automatically performs a line feed after a carriage return control command Auto LF after CR Note: Off is the factory default setting.
Page 142: Html Menu
Understanding printer menus HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not specify a Apple Chancery Joanna MT font.
Page 143: Image Menu
Understanding printer menus Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: •...
Page 144: Understanding Printer Messages
Understanding printer messages Understanding printer messages List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear. Change <src>...
Page 145: Close Door Or Insert Cartridge
Understanding printer messages Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Clearing job accounting statistics Wait for the message to clear.
Page 146: Disk Corrupted
Understanding printer messages Disabling DLEs Wait for the message to clear. Disabling Menus Wait for the message to clear. Note: While the menus are disabled, printer settings cannot be changed from the printer control panel. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.
Page 147: Insert Staple Cartridge
Understanding printer messages Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk. The percentage completed appears on the display. Formatting Flash DO NOT POWER OFF Wait for the message to clear.
Page 148: Install Micr Cartridge
Invalid Engine Code You need to download valid engine code for the printer. For more information, visit the Lexmark Web site at www.lexmark.com, or contact customer support. Note: Engine code may be downloaded while this message appears on the display.
Page 149: Load Staples
Understanding printer messages Load staples Try one or more of the following: • Replace the specified staple cartridge in the finisher. • Touch Continue to clear the message and continue printing. • Touch Cancel job to cancel the print job. Maintenance Replace the maintenance items and, if necessary, reset the printer maintenance counter.
Page 150: Not Ready
Understanding printer messages Not Ready The printer is not ready to receive or process data, or the printer ports are offline. No recognized file types Either there are no files saved on the flash drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
Page 151: Reattach Bin
Understanding printer messages Reading USB drive DO NOT REMOVE Wait for the message to clear. Ready The printer is ready to receive print jobs. Reattach bin <x> Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: Turn the printer off.

Page 152: Remove Paper From All Bins
Understanding printer messages Remove the specified bins. Contact Customer Support. • Touch Continue to clear the message and print without using the specified bins. Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears on the display.
Page 153: Resetting The Printer
Understanding printer messages Resetting the printer Wait for the message to clear. Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. •...
Page 154: Standard Bin Full
Understanding printer messages Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message. Submitting selection Wait for the message to clear. Too many failed panel logins The printer is now in a lockout mode because: •...
Page 155: Replace Defective Cartridge
Understanding printer messages Unsupported USB hub, please remove Remove the unrecognized USB hub. USB/USB <x> The printer is using a USB cable connection. The USB port is the active communication link. USB drive removed Try one or more of the following: •...
Page 156: Insufficient Memory For Flash Memory Defragment Operation
Understanding printer messages 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
Page 157: Xy Cartridge Region Mismatch
Understanding printer messages • Install additional printer memory. 42.xy Cartridge region mismatch Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values: Europe, the Middle East, and Africa Asia Latin America...
Page 158: Standard Network Software Error
Understanding printer messages 54 Network <x> software error <x> is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. •...
Page 159: Standard Parallel Port Disabled
Understanding printer messages 56 Parallel port <x> disabled <x> is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. •...
Page 160: Too Many Bins Attached
Understanding printer messages 58 Too many bins attached Turn the printer power off. Unplug the power cord from the wall outlet. Remove the additional bins. Connect the power cord to a properly grounded outlet. Turn the printer power back on. 58 Too many disks installed Turn the printer off.
Page 161: Cartridge Low
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Page 162: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 163: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 164: Ordering A Maintenance Kit
Maintaining the printer Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region Print Cartridge T650A11P T650A21P High Yield Print Cartridge T650H11P T650H21P Extra High Yield Print Cartridge T654X11P T654X21P High Yield Print Cartridge for Label T650H04P...
Page 165: Ordering A Charge Roll Assembly
Maintaining the printer Ordering a charge roll assembly When toner fog or background shading appears on printed pages, order a replacement charge roll assembly. Part name Part number Charge roll assembly 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Part number T1 fuser...
Page 166: Ordering A Transfer Roll Assembly
Maintaining the printer Ordering a transfer roll assembly When toner smudges appear on the front or back of printed pages, order a replacement transfer roll assembly. Part name Part number Transfer roll assembly 40X1886 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel Make sure the printer is on and Ready appears.
Page 167: Shipping The Printer
Maintaining the printer • Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. •...
Page 168: Administrative Support
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com/publications. Checking the device status From the Device Status page of the Embedded Web Server, it is possible to see paper tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts.
Page 169: Viewing Reports
Administrative support Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 170: Troubleshooting
Troubleshooting Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 171: Solving Printing Problems
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
Page 172: Confidential And Other Held Jobs Do Not Print
AKE SURE YOU ARE USING A RECOMMENDED SERIAL THERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.
Page 173: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting HANGE ENVIRONMENTAL SETTINGS When using Eco‑Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you want to change the settings and need more information, then see “Using Eco‑Mode” on page 63 or “Reducing printer noise”...
Page 174: Large Jobs Do Not Collate
Troubleshooting Large jobs do not collate These are possible solutions. Try one or more of the following: AKE SURE OLLATE IS SET TO From the Finishing menu or Print Properties, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 175: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or see the latest comprehensive User's Guide available on our Web site at www.lexmark.com/publications. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 176: 2000-Sheet Tray
Reinstall the option. For more information, see the hardware setup documentation that came with the option, or see the latest comprehensive User's Guide available on our Web site at www.lexmark.com/publications. Memory card Make sure the memory card is securely connected to the printer system board.
Page 177: Hard Disk With Adapter
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 178: Paper Jam Message Remains After Jam Is Cleared
Troubleshooting Paper jam message remains after jam is cleared HECK THE PAPER PATH The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue. Page that jammed does not reprint after you clear the jam URN ON ECOVERY In the Setup menu, Jam Recovery is set to Off.
Page 179: Blank Pages
Troubleshooting Blank pages These are possible solutions. Try one or more of the following: ACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. HE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge.
Page 180: Gray Background
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 181: Paper Curl
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 182: Print Is Too Dark
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 183: Print Is Too Light
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 184: Repeating Defects
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 185: Solid Black Or White Streaks
Troubleshooting HECK THE PAPER Make sure you are using paper that meets the printer specifications. EPLACE THE PRINT CARTRIDGE Install a new print cartridge in case your existing cartridge has become damaged. Solid black or white streaks These are possible solutions. Try one or more of the following: AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
Page 186: Streaked Horizontal Lines
Troubleshooting AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Page 187: Streaked Vertical Lines
Troubleshooting Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
Page 188: Toner Rubs Off
Troubleshooting HERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. If the problem persists, then contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 189: Transparency Print Quality Is Poor
Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by Lexmark. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 190 Troubleshooting In the U.S. or Canada, call 1‑800‑539‑6275. For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 191: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 192: United States Government Rights
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 193: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice...
Page 194: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 195: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
Page 196: Industry Canada Compliance Statement
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 197: Taiwan Ncc Rf Notice Statement
Notices To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population;...
Page 198 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Page 199: Statement Of Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 200 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 201: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 202 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 203 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 204 Notices Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services. EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software...
Page 205: Index
Index Index loading letterhead 37 Numerics 56 Parallel port <x> disabled 159 1565 Emulation error, load cables 56 Serial port <x> disabled 159 emulation option 161 Ethernet 32 56 Standard parallel port 2000‑sheet tray USB 32 disabled 159 loading 35 calling Customer Support 189 56 Standard USB port disabled 159 loading letterhead 37...
Page 206 Index configuring drawers finding information port settings 51 installing 31 customer support 11 configuring the solution publications 11 adding a custom background Finishing menu 134 image 55 firmware card Eco‑Mode 58 adding bookmarks from the installing 21 Eco‑Mode setting 63 printer control panel 60 flash drive 80 Eco‑Settings 58...
Page 207 Index Finishing 134 Flash Drive 130 idle screen images labels General Settings 124 adding 55 tips on using 77 Help 143 deleting 56 letterhead HTML 142 editing 56 tips on using 76 Image 143 Image menu 143 LexLink menu 111 IPv6 109 importing a configuration using the linking...
Page 208 Index No held jobs 149 paper feed troubleshooting skewed print 184 No jobs to cancel 149 message remains after jam is solid black streaks 185 No recognized file types 150 cleared 178 solid color pages 185 noise paper fill lines solid white streaks 185 reducing 66 2000‑sheet tray 35...
Page 209 Index 35 Insufficient memory to support Busy 144 Printing from USB drive DO NOT Resource Save feature 156 Cancel not available 144 REMOVE 150 37 Insufficient memory for Flash Canceling 144 Programming disk 150 Memory Defragment Change <src> to <x> 144 Programming flash 150 operation 156 Check tray <x>...
Page 210 62, 68 setting up the printer transparencies recycling on a wired network tips on using 76 Lexmark packaging 65 (Macintosh) 49 Tray <x> Empty 154 Lexmark products 65 on a wired network (Windows) 49 Tray <x> Low 154 toner cartridges 65 Setup menu 132 Tray <x>...
Page 211 Index Forms are not available or are not troubleshooting, printer options working 189 2000‑sheet tray 176 XPS menu 138 solving basic printer 5‑bin mailbox 176 problems 170 flash memory card 176 troubleshooting, display hard disk with adapter 177 display is blank 170 high capacity output stacker 176 display shows only diamonds 170 Internal Solutions Port 177...

This manual is also suitable for:

T656dne

Lexmark T656 User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Setting up and Using the Home Screen Applications

Minimizing Your Printer's Environmental Impact

Paper and Specialty Media Guidelines

Printing

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Quick Links

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Summary of Contents for Lexmark T656