Troubleshooting
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.
R
EPLACE THE PRINT CARTRIDGE
Install a new print cartridge in case your existing cartridge has become damaged.
Solid black or white streaks
ABC
ABC
DEF
DEF
These are possible solutions. Try one or more of the following:
M
AKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
C
HECK THE PAPER TYPE
•
Try a different type of paper.
•
Use only transparencies recommended by the printer manufacturer.
•
Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
M
AKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one.
Solid color pages
These are possible solutions. Try one or more of the following:
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