Troubleshooting - Epson AcuLaser CX29NF User Manual

Problem
Print media misfeeds or multiple feeds
occur in the standard 250-sheet tray or
SSF.
The envelope is creased after printed.
Page breaks in unexpected places.
Print media does not stack neatly in the
output bin.
Action
Ensure that the print media you are using meets the specifications for your printer.
See Also:
"Usable Print Media" on page 88
Fan the print media before loading it in the standard 250-sheet tray.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print media sources are adjusted
correctly.
Ensure that the standard 250-sheet tray is securely inserted.
Do not overload the tray.
Do not force print media into the SSF when you load it; otherwise, it may skew or
buckle.
Ensure that the print media is not curled.
Face the recommended print side up or down appropriately for the type of print
media you are using.
See Also:
"Loading Print Media" on page 91
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print media.
Load print media only when the tray is empty.
Wipe the feed roll in the standard 250-sheet tray or SSF with a cloth moistened with
water.
Replace the feed roll.
Make sure that the envelope is loaded in the standard 250-sheet tray or SSF as
instructed in "Loading Envelope in the Standard 250-Sheet Tray" on page 94 or
"Loading Envelope in the Single Sheet Feeder (SSF)" on page 98.
Increase the value for the time-out on the operator panel or EpsonNet Config.
Turn the print media stack over in the tray.
Epson AcuLaser CX29 Series

Troubleshooting

User's Guide
335