Epson Aculaser CX11 User Manual
Epson Aculaser CX11 User Manual

Epson Aculaser CX11 User Manual

Aculaser cx11 series color laser printer
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Summary of Contents for Epson Aculaser CX11

  • Page 1 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with...
  • Page 2: Where To Find Information

    Where to Find Information Safety Instructions Sheet Provides you with important safety information about this product. Read this sheet before assembling the product. Setup Guide Provides you with information on assembling the product, setting up the fax basic settings, and installing the software that came with the product.
  • Page 3 Note: The illustrations in this guide are for EPSON AcuLaser CX11F unless otherwise indicated.
  • Page 4: Table Of Contents

    Product Features......... . 32 About the EPSON AcuLaser CX11 series ....32 High-quality printing .
  • Page 5 Printing on Special Media ........47 EPSON Color Laser Paper......48 EPSON Color Laser Transparencies .
  • Page 6 Monitoring Your Printer using EPSON Status Monitor 3 ..138 Accessing EPSON Status Monitor 3 ....138 Getting printer status details .
  • Page 7 EPSON Scan ........
  • Page 8 Chapter 7 Copying Setting Originals to Copy ....... . . 231 Basic Copying .
  • Page 9 Registering Recipients........268 Using the EPSON Speed Dial Utility (for Windows only) .
  • Page 10 Printing a Status Sheet ........304 Canceling a Job .
  • Page 11 Cleaning the ADF pickup roller ......356 Transporting the Product ........357 For long distances.
  • Page 12 Software Problems ........411 You cannot start EPSON Scan......411 The scanner software does not work properly.
  • Page 13 The edges of a document are not scanned....413 The scanned area is inappropriate..... .413 Document is not scanned or only a few dots appear as the scanned image..
  • Page 14 Chapter 15 Copying Problems Copy Operational Problems ....... 425 The product does not copy ......425 Copy Quality Problems .
  • Page 15 System requirements ....... . .460 Installing EPSON BarCode Fonts..... . .460...
  • Page 16 Printing with EPSON BarCode Fonts....461 BarCode Font specifications......466 Appendix D Notices Notice for Windows XP Service Pack 2 Users .
  • Page 17: Safety Information

    Safety Information Warnings, cautions, and notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your product.
  • Page 18: Safety Precautions

    Be sure to follow the precautions carefully to ensure safe, efficient operation: ❏ Because the product weighs approximately 33.1 kg (73 lb) for EPSON AcuLaser CX11NF/CX11F, and 30.9 kg (68.1 lb) for EPSON AcuLaser CX11N/CX11, excluding consumable products, one person should not lift or carry it. Two people should carry the product, lifting it by the correct positions as shown below.
  • Page 19 ❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the product has been in use, the fuser and the surrounding areas may be very hot. * CAUTION HIGH TEMPERATURE...
  • Page 20 a. fuser unit b. cover B c. cover C ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Avoid touching the components inside the product unless instructed to do so in this guide. ❏...
  • Page 21: Important Safety Instructions

    ❏ When removing the photoconductor unit, avoid exposing it to room light for more than five minutes. The unit contains a blue-colored light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the unit out of the product for long periods, cover it with an opaque cloth.
  • Page 22: Power On/Off Cautions

    ® NERGY Compliance ® As an International NERGY Partner, Epson has determined that this product meets the ® International NERGY Program guidelines for energy efficiency. ® The International NERGY...
  • Page 23: Chapter 1 Getting To Know Your Printer

    Chapter 1 Getting to Know Your Printer Product Parts Front view a. Auto Document Feeder (fax model only) b. stopper (fax model only) c. output tray d. extension tray e. control panel cover A g. MP tray Getting to Know Your Printer...
  • Page 24: Rear View

    USB interface connector c. telephone interface connectors (fax model only) - LINE: Connects with the phone cord. - EXT: Connects with an attached phone. d. network interface connector (EPSON AcuLaser CX11NF/CX11N only) e. AC inlet cover E Getting to Know Your Printer...
  • Page 25: Inside The Product

    g. handle h. cleaner cover Inside the product a. fuser unit b. photoconductor unit access lever c. photoconductor unit d. cleaning knob access lever e. toner cartridge paper guides (MP tray) Getting to Know Your Printer...
  • Page 26: Scanner Parts

    Scanner parts a. document cover b. document table c. transportation lock Getting to Know Your Printer...
  • Page 27: Control Panel

    Control panel a. One Touch Dial Use these buttons to transmit a fax to a button A, B, C registered fax number assigned to the (fax model only) corresponding button. Available from any mode. b. Data light Flashes when the product is processing (Yellow) data.
  • Page 28 c. Error light On or flashes when an error has (Red) occurred. - On when an error has occurred that requires operator intervention. The product will automatically recover when the cause of the error is resolved. - Flashing 1 (blinks at 0.3 second intervals) Indicates an error has occurred that can be recovered by pressing either the...
  • Page 29 f. Advanced/Menu Use this button to display the advanced button menu for each mode. g. Speed dial button Use this button to display a list of (fax model only) registered recipients in the LCD panel. h. Pause/Redial Use this button to insert a pause into fax button (fax model dialing, or redial to the same fax number only)
  • Page 30 Reset button Use this button to reset the selected setting item or mistakenly entered values to the default value. Press and hold it for more than three seconds to delete all setting items to their default values. Also, used as a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode.
  • Page 31: Options And Consumable Products

    Options and Consumable Products Options You can add the following option to your product’s capabilities by installing it. 500-Sheet Paper Cassette Unit (C12C802181) The 500-Sheet Paper Cassette Unit holds one paper cassette. It increases paper handling capacity by 500 sheets of paper. For details, see “Optional Paper Cassette Unit”...
  • Page 32: Product Features

    The product comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below. About the EPSON AcuLaser CX11 series The EPSON AcuLaser CX11 series consists of the following four products. AcuLaser CX11: Base model...
  • Page 33: Toner Save Mode

    Resolution Improvement Technology and Enhanced MicroGray technology Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics.
  • Page 34: Chapter 2 Printer Features And Various Printing Options

    Chapter 2 Printer Features and Various Printing Options Various Options This product provides you with a variety of different printing options. You can print in various formats, or you can print using many different types of paper. The following explains the procedure for each type of printing. Choose the procedure appropriate for your print job.
  • Page 35: Pages Per Sheet Printing

    Pages per sheet printing “Modifying the print layout” on page 74 (Windows) “Modifying the print layout” on page 132 (Macintosh) Lets you print two or four pages on a single sheet. Note: In copy mode, you can print up to two pages on a single page. Printer Features and Various Printing Options...
  • Page 36: Watermark Printing

    Watermark printing “Using a watermark” on page 76 (Windows) Note: This function is not available with Mac OS X. Lets you print text or an image as a watermark on your printout. For example, you can put “Confidential” on an important document.
  • Page 37: Chapter 3 Paper Handling

    Chapter 3 Paper Handling Paper Sources This section describes the combinations of paper sources and paper types that you can use. MP tray Paper Type Paper Size Capacity Plain paper A4, A5, B5, Letter (LT), Up to 180 sheets Weight: 64 to Government Letter (GLT), (a stack 20 mm thick) 80 g/m²...
  • Page 38: Optional 500-Sheet Paper Cassette Unit

    Optional 500-Sheet Paper Cassette Unit Paper Type Paper Size Capacity Plain paper A4, Letter (LT) Up to 500 sheets in a Weight: 64 to cassette 105 g/m² (a stack 56 mm thick) EPSON Color Laser Up to 56 mm thick stack Paper Paper Handling...
  • Page 39: Selecting A Paper Source

    Selecting a paper source You can specify a paper source manually, or set the product to select the paper source automatically. Manual selection You can use the printer driver to select a paper source manually. To access the printer driver, for Windows, see “Accessing the printer driver”...
  • Page 40: Loading Paper

    The product will search for a paper source containing the specified paper size in the following order. Standard configuration: MP tray With optional paper cassette unit installed: MP tray Lower Cassette Note: ❏ Paper other than A4 or Letter size can be fed only from the MP tray. ❏...
  • Page 41 1. Open the MP tray cover. 2. Slide the right paper guide outward while pinching the knob and the paper guide together. Paper Handling...
  • Page 42 3. Load a stack of the desired media on the center of the tray with the printable surface facing up. Then slide the side paper guide while pinching the knob and the paper guide together until it is against the right side of the stack to get a snug fit. Note: Do not load media that exceeds the maximum stack height.
  • Page 43: Optional Paper Cassette

    Note: Setup button on the control After loading paper, press the panel, select Printer Settings, select Tray Menu, and then set the MP Tray Size and MP Type settings to match the loaded paper size. Optional Paper Cassette Follow the steps below to load paper. 1.
  • Page 44 2. Slide the paper guide while pinching the knob. 3. Load a stack of paper on the center of the cassette unit with the printable surface facing up. Paper Handling...
  • Page 45 Note: ❏ Load the paper after aligning the edges of the paper carefully. ❏ Do not load paper that exceeds the maximum stack height. ❏ When loading the media, insert the short edge first. 4. Slide the paper guide while pinching the knob until it is against the sides of the stack to get a snug fit.
  • Page 46: Output Tray

    5. Reinsert the cassette into the unit. Note: Setup button on the control panel, After loading paper, press the select Printer Settings, select Tray Menu, and then set the LC1 Size and LC1 Type settings to match the loaded paper size. Output tray The output tray is located on the top of cover B.
  • Page 47: Printing On Special Media

    Before using the output tray, raise and open the stopper on the extension tray to prevent documents from slipping off the product as shown below. Printing on Special Media You can print on special media which include an assortment of Epson paper such as the following. Paper Handling...
  • Page 48: Epson Color Laser Paper

    Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.
  • Page 49 ❏ Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage the printable surface of the sheet. The Epson logo appears on the printable side. ❏ When loading transparencies in the MP tray, insert the short edge first as shown below.
  • Page 50: Epson Color Laser Coated Paper

    When printing on the back side of previously printed paper, select Coated (Back). ❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel. See “Tray Menu” on page 293. ❏ Duplex printing is not available for EPSON Color Laser Coated Paper. Paper Handling...
  • Page 51: Envelopes

    Envelopes The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses. Print one or two envelopes to check the print quality. Caution: Do not use window envelopes unless they are specifically designed for laser printers. The plastic on most window envelopes will melt when it comes into contact with the fuser.
  • Page 52 ❏ Load envelopes with the printable side facing up as shown below. a. MON b. C6, DL c. C5, IB5 d. C10 ❏ Only the standard envelopes shown above can be printed on with this product. However, those standard envelopes that are less than 110 mm wide when their flaps are opened, such as Mon (Monarch), cannot be printed on.
  • Page 53: Labels

    Labels You can load up to 75 sheets of labels into the MP tray at one time. However, you may need to feed some labels one sheet at a time, or load them manually. Note: ❏ Duplex printing is not available for labels. ❏...
  • Page 54: Thick Paper And Extra Thick Paper

    Thick paper and extra thick paper You can load thick paper (106 to 163 g/m²) or extra thick paper (164 to 210 g/m²) into the MP tray. When loading thick or extra thick paper, you should make paper settings as shown below: ❏...
  • Page 55 ❏ Make settings on the Basic Settings menu in the printer driver. Paper Size: User defined size Paper Source: MP Tray (up to 20 mm thick stack) Paper Type: Plain, Semi-Thick, Thick or Extra Thick ❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.
  • Page 56: Chapter 4 Using The Printer Software With Windows

    About the Printer Software The printer driver lets you choose from a wide variety of settings to get the best results from your product. You can access EPSON Status Monitor 3 through the Optional Settings tab in the printer driver. EPSON Status Monitor 3 lets you check the status of your product.
  • Page 57 Windows XP or Server 2003 users To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click your product icon, then click Printing Preferences. Windows Me or 98 users To access the printer driver, click Start, point to Settings, then click Printers.
  • Page 58: Making Changes To Printer Settings

    Making Changes to Printer Settings Making the print quality setting You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.
  • Page 59 2. Click Automatic. Then choose desired printing quality. Using the Printer Software with Windows...
  • Page 60 3. Click OK to apply the settings. The printer driver provides the following quality modes. Color Draft, Text, Text&Image, Web, Photo Black and white Draft, Text&Image, Photo Note: If printing is unsuccessful or a memory-related error message appears, selecting a different print quality may allow printing to proceed. Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation...
  • Page 61 2. Select Advanced. You will find the predefined settings in the list below of Automatic. Note: This screen may vary depending on your operating system version. 3. Select the most appropriate setting from the list according to the type of document or image you want to print. Using the Printer Software with Windows...
  • Page 62 When you choose a predefined setting, other settings such as Printing Mode, Resolution, Screen, and Color Management are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings menu. This printer driver provides the following predefined settings: Draft Suitable for printing inexpensive drafts.
  • Page 63 Suitable for printing graphics and charts. PhotoEnhance Suitable for printing video captures, images taken with a digital camera, or scanned images. EPSON PhotoEnhance automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
  • Page 64 Customizing print settings If you need to change detailed settings, make the settings manually. Follow the steps below to customize your print settings. 1. Click the Basic Settings tab. 2. Click Advanced, then click More Settings. 3. Choose Color or Black as the Color setting, then choose desired printing resolution from 300 dpi or 600 dpi with the Resolution slider bar.
  • Page 65 Note: ❏ This screen may vary depending on your operating system version. ❏ When making the other settings, see online help for details on each setting. ❏ Even if you select the Web Smoothing check box, it may not be effective or may be insufficiently effective for the following data.
  • Page 66 Type a name for your custom settings in the Name box, then click Save. Your settings will appear in the list located below Automatic in the Basic Settings menu. Note: ❏ You cannot use a predefined setting name for your custom settings. ❏...
  • Page 67 Checking information about consumables When EPSON Status Monitor 3 is installed, information about consumables, such as the remaining toner and the photoconductor’s life is displayed on the Basic Settings menu. You can also order consumables online by clicking the Order Online button.
  • Page 68: Duplex Printing

    ❏ If information about consumables displayed on the screen differs from the actual item, press the Get Information New button in the Consumables Info Settings dialog box. For details, see “Setting information about consumables” on page 82. ❏ If you cannot view the information about consumables, check if the Display Consumables information button in the Consumables Info Settings dialog box is selected.
  • Page 69 3. Select the Duplex (manual) check box, then select Left, Top, or Right as the binding position. 4. Click Duplex Settings to open the Duplex Settings dialog box. Using the Printer Software with Windows...
  • Page 70 5. Specify the Binding Margin for the front and back sides of the paper, then select whether the front or back side of the paper is to be printed as the Start Page. 6. When printing for binding as a booklet, select the Binding Method check box and make appropriate settings.
  • Page 71 9. After printing on one side, reload the paper into the MP tray with the printed surface face-down as shown below. Then, press the x B&W Start or x Color Start button. Note: ❏ Manual duplex printing may not be completed normally when printing a document for which the paper size, orientation, or paper source setting is set to change in the document.
  • Page 72: Resizing Printouts

    Resizing printouts You can have your document enlarged or reduced during printing. To automatically resize pages to fit the output paper 1. Click the Advanced Layout tab. 2. Select the Zoom Options check box, then select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.
  • Page 73 Resizing pages by a specified percentage 1. Click the Advanced Layout tab. 2. Select the Zoom Options check box. 3. Select the Zoom To check box, then specify the magnification percentage in the box. Note: The percentage can be set between 50% and 200% in 1% increments.
  • Page 74: Modifying The Print Layout

    Modifying the print layout Your product can print either two or four pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame. 1.
  • Page 75 3. Select the Page Order in which the pages are printed on each sheet. 4. Select the Print the Frame check box when you want to print the pages surrounded by a frame. Note: The Page Order choices depend on the number of pages selected above, and the paper orientation (Portrait or Landscape) selected on the Basic Settings menu.
  • Page 76: Using A Watermark

    Using a watermark Follow the steps below to print a watermark on your document. In the Advanced Layout tab or Watermark dialog box, you can select from a list of predefined watermarks, or you can make an original watermark with text or a bitmap. The Watermark dialog box also allows you to make a variety of detailed watermark settings.
  • Page 77 3. Select the color from the Color drop-down list, then adjust the image intensity of the watermark with the Intensity slider bar. 4. Select Front (to print the watermark in the foreground of the document) or Back (to print the watermark in the background of the document) for the Position setting.
  • Page 78 2. Click New/Delete. The User Defined Watermarks dialog box appears. Note: The User Defined Watermarks dialog box also appears by clicking New/Delete in the Watermark dialog box. 3. Select Text or BMP and type a name for the new watermark in the Name box.
  • Page 79: Making Extended Settings

    Making Extended Settings You can make various settings in the Extended Settings dialog box. To open the dialog box, click Extended Settings on the Optional Settings menu. Offset: Makes fine adjustments to the printing position on the front and the back of data on a page in 1 mm increments.
  • Page 80 Skip Blank Page check When you select this check box, the box: product skips blank pages. Clear this check box when printing on both sides of the paper using the duplex printing function. High Speed Graphics Select this check box to optimize the Output check box: printing speed of graphics composed of line drawings such as overlaid...
  • Page 81: Making Optional Settings

    Default button: Click this button to return the driver settings to the initial settings. Help button: Click this button to open online help. Cancel button: Click this button to exit the dialog box or printer driver without saving the settings. OK button: Click this button to save the settings and to exit the dialog box or printer...
  • Page 82: Setting Information About Consumables

    Setting information about consumables You can specify whether to get information about consumables and display it when the Basic Settings menu is opened. You can also specify to get the current consumables information in the Consumables Info Settings dialog box. a.
  • Page 83: Monitoring Your Printer Using Epson Status Monitor 3

    ❏ Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function. ❏ EPSON Status Monitor 3 is not available when printing from a Remote Desktop connection. Installing EPSON Status Monitor 3 Follow the steps below to install EPSON Status Monitor 3.
  • Page 84 5. In the dialog box that appears, click Local. Note: See the Network Guide for information on installing EPSON Status Monitor 3 on a network. 6. Click Custom. Using the Printer Software with Windows...
  • Page 85 OK. Then follow the on-screen instructions. 10. In the dialog box that appears, select your country or region, and the URL for Epson’s Web site in that country or region appears. Then click OK. Using the Printer Software with Windows...
  • Page 86 Setting). Also, you cannot use the Order Online button on the EPSON Status Monitor 3 dialog box. ❏ When you click the Cancel button, the Web site’s URL does not appear, but the EPSON Status Monitor 3 installation continues. 11. When the installation is complete, click Exit.
  • Page 87: Accessing Epson Status Monitor 3

    Accessing EPSON Status Monitor 3 Follow the steps below to access EPSON Status Monitor 3. 1. Access the printer driver, then click the Optional Settings tab. 2. Click EPSON Status Monitor 3. Using the Printer Software with Windows...
  • Page 88: Getting Printer Status Details

    Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Note: This screen may vary depending on your operating system version. a. Icon/Message: The icon and message show the printer status.
  • Page 89 d. Close button: Clicking this button closes the dialog box. e. Consumables: Displays information for the paper trays and consumables. f. Job Information: Displays information for the print jobs. The Job Information menu is displayed when the Show job information check box on the Monitoring Preferences dialog box is on.
  • Page 90: Order Online

    Order Online To order consumables online, click the Order Online button on the EPSON Status Monitor 3 dialog box. The Order Online dialog box appears. Note: You can also access this dialog box by clicking the Order Online button in Basic Settings menu.
  • Page 91 c. Order Now/Find Connects to the URL where you can Dealer button: place an order and find the dealer nearest you. When you click this button, a confirmation window asking if you wish to connect to the Web site appears. If you do not want this window to appear, select the Do not display the confirming window check box in the confirmation...
  • Page 92: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Optional Settings menu of the printer driver. The Monitoring Preferences dialog box appears. Using the Printer Software with Windows...
  • Page 93 Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon, then select Monitoring Preferences...
  • Page 94 Job Management: Select the Show job information check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the the task bar during printing.
  • Page 95: Status Alert Window

    Status Alert window The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared. This window will appear according to the selected notification in the Monitoring Preferences dialog box. If you wish to see information about printer consumables, click Details.
  • Page 96: Job Management Function

    Job Management function Using the Job Management function, you can obtain information on print jobs on the Job Information menu in the EPSON Status Monitor 3 dialog box. You can also choose to have a notice appear on the screen when printing is completed.
  • Page 97 Note on deleting print jobs: You cannot delete the print job spooling on client computers running Windows Me or 98 using EPSON Status Monitor 3 when the following connections are used: ❏ When using the shared Windows 2000 or Server 2003 LPR connection.
  • Page 98 To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box (See “Setting Monitoring Preferences” on page 92 for details), then click the Job Information tab on the EPSON Status Monitor 3 dialog box. a. Status:...
  • Page 99 Completed: Displays only your jobs that have finished printing. Canceled: Displays only print jobs that have been canceled. b. Job Name: Displays the user’s print job file names. Other user’s print jobs are displayed as --------. c. User: Displays the user name. d.
  • Page 100: Stopping Monitoring

    ❏ The Monitor the Printing Status check box is displayed in the Optional Settings menu of Printing Preference in Windows XP, 2000, or Server 2003. ❏ You can find out the current printer status by clicking the EPSON Status Monitor 3 button in the printer driver’s Optional Settings menu.
  • Page 101: Setting Up The Usb Connection

    2. Clear the check boxes of the types of printers you do not want to monitor. 3. Click OK to apply the settings. Setting Up the USB Connection The USB interface that comes with your product complies with Microsoft Plug and Play (PnP) USB specifications. Note: Only PC systems equipped with a USB connector and running Windows XP, Me, 98, 2000, or Server 2003 support the USB interface.
  • Page 102 3. For Windows Me or 98, select the EPUSB1: (your product) USB port from the Print to the following port drop-down list. For Windows XP, 2000, or Server 2003, select the USB001 USB port in the list on the Ports menu. Note: This screen may vary depending on your operating system.
  • Page 103: Canceling Printing

    Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When the product icon is displayed on the taskbar, follow the instructions below to cancel the printing. Double-click your product icon on the task bar.
  • Page 104: Uninstalling The Printer Software

    When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer software beforehand. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP, 2000, or Server 2003 environment, remove the shortcut icon from all clients before uninstalling. You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preference dialog box.
  • Page 105 4. Select EPSON Printer Software, then click Add/Remove. For Windows XP, 2000, or Server 2003, select EPSON Printer Software, then click Change/Remove. 5. Click the Printer Model tab, select your product icon. Using the Printer Software with Windows...
  • Page 106 6. Click the Utility tab, and confirm that the check box for the printer software you want to uninstall is selected. Note: If you uninstall only EPSON Status Monitor 3, select the EPSON Status Monitor 3 check box. To do so, deselect your product icon in Printer Model menu in step 5.
  • Page 107: Uninstall The Usb Device Driver

    ❏ Uninstall the printer driver before uninstalling the USB device driver. ❏ Once you uninstall the USB device driver, you cannot access any other EPSON printers connected with a USB interface cable. 1. Follow steps 1 through 3 of “Uninstalling the printer driver” on page 104.
  • Page 108: Sharing The Printer On A Network

    ❏ EPSON USB Printer Devices appears only when the product is connected to Windows Me or 98 with a USB interface cable. ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow the steps below to run the “Epusbun.exe”...
  • Page 109 ❏ For Windows XP or 2000, see “With Windows XP or 2000” on page 119. Note: ❏ When sharing the product, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 92.
  • Page 110: Setting Up Your Printer As A Shared Printer

    Setting up your printer as a shared printer When the print server’s OS is Windows Me or 98, follow the steps below to set the print server. 1. Click Start, point to Settings, then click Control Panel. 2. Double-click the Network icon. 3.
  • Page 111: Using An Additional Driver

    ❏ Do not use spaces or hyphens for the share name, or an error may occur. ❏ When sharing the product, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 92.
  • Page 112 For Windows XP or Server 2003, if the following menu appears, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-screen instructions. 3.
  • Page 113 Note: Do not use spaces or hyphens for the Share name, or an error may occur. 4. Select the additional drivers. Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step 3. On the Windows XP, 2000, or Server 2003 print server Click Additional Drivers.
  • Page 114 Select Windows being used for clients, then click OK. For Windows Me or 98 Select Intel Windows 95 or clients 98 (Windows 2000), Select Intel Windows 95, 98 and Me (Windows XP), Select x86 Windows 95, Windows 98 and Windows Millennium Edition (Windows Server 2003) For Windows XP or 2000...
  • Page 115 Note: ❏ The screen in Windows Server 2003 is different from the screens shown above. ❏ You do not have to install the additional drivers noted below, because these drivers are preinstalled. Intel Windows 2000 (for Windows 2000) Intel Windows 2000 or XP (for Windows XP) x86 Windows 2000, Windows XP and Windows Server 2003 (for Windows Server 2003) ❏...
  • Page 116: Setting Up Clients

    Close. Note: Confirm the following items when sharing the product: ❏ Be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 92. ❏ Set the security for the shared printer (access right for clients).
  • Page 117 Windows desktop. ❏ You cannot use the additional driver on the server system OS. ❏ When you want to use EPSON Status Monitor 3 from a client, you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the Software CD-ROM.
  • Page 118 5. Click the computer or server that is connected to the shared printer, and the name of the shared printer, then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 119 7. Make sure of the name of the shared printer, then select whether to use the product as the default printer or not. Click Next, then follow the on-screen instructions. Note: You can change the shared printer’s name so that it appears only on the client computer.
  • Page 120 3. For Windows 2000, select Network printer, then click Next. For Windows XP, select A network printer, or a printer attached to another computer, then click Next. 4. For Windows 2000, type the name of the shared printer, then click Next. Note: ❏...
  • Page 121 For Windows XP, select Browse for a printer. 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer, then click Next. Using the Printer Software with Windows...
  • Page 122 Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network. ❏ If the printer driver is installed in the client beforehand, you need to select either the new printer driver or the current printer driver.
  • Page 123: Installing The Printer Driver From The Software

    Installing the printer driver from the software CD-ROM This section describes how to install the printer driver in the clients when setting the network system as follows: ❏ The additional drivers are not installed in the Windows XP, 2000, or Server 2003 print server. ❏...
  • Page 124 2. Insert the Software CD-ROM, type the appropriate drive and folder names in which the printer driver for clients is located, then click OK. When installing drivers in Windows XP, 2000, or Server 2003, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP or Server 2003) and continue installing.
  • Page 125: Chapter 5 Using The Printer Software With Macintosh

    Open the Print dialog box and select Printer Settings from the drop-down list. Then click your printer’s icon in the Utility menu. EPSON Status Monitor 3 lets you check the status of your printer. See “Monitoring Your Printer using EPSON Status Monitor 3” on page 138 for more information.
  • Page 126: Making Changes To Printer Settings

    ❏ To open the Basic Settings dialog box, select Print from the File menu on any application. Note: The printer driver’s online help provides details on printer driver settings. Making Changes to Printer Settings Making the print quality settings You can change the print quality of printouts through settings in the printer driver.
  • Page 127 2. Select Printer Settings from the drop-down list, and select the Basic settings tab. 3. Click Automatic, then choose the resolution from the Resolution drop-down list. Note: If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed. Using the Printer Software with Macintosh...
  • Page 128 Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation documents or images taken by a video or digital camera. Follow the steps below to use the predefined settings. 1.
  • Page 129 4. Select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Printing Mode, Resolution, Screen, and Color Management are set automatically. Changes are shown in the Summary drop-down list in the Print dialog box.
  • Page 130 Advanced Graphic/CAD Suitable for printing high-quality graphs, charts, and photos. Advanced Photo Suitable for printing high-quality scanned photos and digitally-captured images. Customizing print settings Your printer provides for customized print settings if you need more control over the printout, want to make the most detailed settings available, or just want to experiment.
  • Page 131 4. Choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi). Note: When making the other settings, click the button for details on each setting. 5. Click OK to apply the settings and return to the Basic Settings dialog box.
  • Page 132: Modifying The Print Layout

    Modifying the print layout You can print either two or four pages onto a single page and to specify the printing order, automatically resizing each page to fit the specified paper size by using Layout printing. You can also choose to print documents surrounded by a frame. 1.
  • Page 133: Duplex Printing

    Duplex printing Duplex printing prints on both sides of the paper. You can do duplex printing manually. When printing for binding, the binding edge can be specified as required to produce the desired page order. Note: When printing on both sides of the paper, you need to clear the Skip Blank Page check box and select the Avoid Page Error check box in the Extended Settings dialog box.
  • Page 134 5. Specify the Binding Margin for the front and back sides of the paper. 6. Select whether the front or back side of the paper is to be printed as the Start Page. 7. Click Print to start printing. Using the Printer Software with Macintosh...
  • Page 135 8. After printing on one side, reload the paper into the MP tray with the printed surface face-down as shown below. Then press the x B&W Start or x Color Start button. Note: When loading the paper, straighten it well. If curled paper is loaded, it may not be fed correctly.
  • Page 136: Making Extended Settings

    Making Extended Settings You can make various settings in the Extended Settings dialog box, for example Page Protect. Open the Print dialog box and select Printer Settings from the drop-down list, then select Extended Settings. Offset: Makes fine adjustments to the printing position on the front and the back of data on a page in 0.5 mm increments.
  • Page 137 Uses the settings Select this button to use the settings specified on the printer specified on the control panel. check box: Ignore the selected When you select this check box, the paper size check box: printer prints on the loaded paper, regardless of size.
  • Page 138: Monitoring Your Printer Using Epson Status Monitor 3

    Monitoring Your Printer using EPSON Status Monitor 3 EPSON Status Monitor 3 monitors your printer and gives you information about its current status. Accessing EPSON Status Monitor 3 1. Click Print in the File menu of any application. The Print dialog box appears.
  • Page 139 3. Click your printer’s icon. Using the Printer Software with Macintosh...
  • Page 140: Getting Printer Status Details

    Getting printer status details You can monitor printer status and get information on consumable products using the EPSON Status Monitor 3 dialog box. Note: This screen may vary depending on your operating system version. a. Icon/Message: The icon and message shows the printer status.
  • Page 141 c. Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. d. Close button: Clicking this button closes the dialog box. e. Consumables: Displays information for the paper trays and consumables.
  • Page 142: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, select Monitor Setup from the File menu. The Monitor Setup dialog box appears. Using the Printer Software with Macintosh...
  • Page 143 Select the Show job information f. Job Management: check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the task bar during printing.
  • Page 144: Status Alert Window

    Status Alert window The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared. This window will also appear according to the selected notification in the Monitoring Preferences dialog box when the Monitor the Printer check box is selected.
  • Page 145: Using The Job Management Function

    Information menu on the EPSON Status Monitor 3 dialog box. To display the Job Information menu, select the Show job information check box on the Monitor Setup dialog box, then click the Job Information menu on the EPSON Status Monitor 3 dialog box. a. Status:...
  • Page 146 Deleting: The print job which is canceled during spooling in your computer by pressing the Cancel Job button, or being deleted. Printing: The print job which is printing currently. Completed: Displays only your jobs that have finished printing. Canceled: Displays only your jobs that have been canceled.
  • Page 147: Setting Up The Usb Connection

    2. Click Add Printer in the Printer List dialog box. 3. Select EPSON USB or USB from the pop-up menu. Select AL-xxxx in the Product list, then click Add. 4. Close the Printer Setup Utility (for Mac OS X 10.3) or Print Center (for Mac OS X 10.2 or below).
  • Page 148: Canceling Printing

    Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When a print job continues on the computer, follow the instruction below to cancel printing: Open Printer Setup Utility (for Mac OS X 10.3) or Print Center (for Mac OS X 10.2 or below) and double-click your printer from the print queue.
  • Page 149: Sharing The Printer On A Network

    5. When the software license agreement screen appears, read the statement, then click Accept. 6. Select Uninstall from the menu at the upper left, then click Uninstall. 7. Follow the on-screen instructions. Note: If the printer name remains in the Print Center after uninstalling the printer software, delete your printer name from the Print Center.
  • Page 150: About The Scanner Software

    You can access it from any application that supports the TWAIN standard. Note for Mac OS X users: Depending on your application, you may not be able to access EPSON Scan from the application. TWAIN...
  • Page 151: Twain-Compliant Applications

    You can also scan images using common TWAIN-compliant applications such as Adobe Photoshop. While in a TWAIN-compliant application, when you select a scan command to scan an image, EPSON Scan starts and scans the image with the specified settings. TWAIN-compliant...
  • Page 152: Accessing Epson Scan

    Note: You can operate EPSON Scan in the same way on both Windows and Mac OS X. This guide explains the operation procedure using Windows examples. Accessing EPSON Scan From the TWAIN-compliant applications This section provides you how to start EPSON Scan (Home Mode) from Adobe Photoshop Elements.
  • Page 153 For Windows users: ❏ Double-click the EPSON Scan icon on your desktop. You can also start EPSON Scan in the manner shown below. ❏ Click Start, point to All Programs (Windows XP) or Programs (Windows Me, 98, or 2000), point to EPSON Scan, and then select EPSON Scan.
  • Page 154: Setting Your Originals

    Setting Your Originals Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status. Document table When using the document table, set an original one sheet at a time. Caution: ❏...
  • Page 155 1. Make sure the product is turned on, and then open the document cover gently. 2. Place an original on the document table, with the side to be scanned facing down. Use the document guide strip to align the horizontal edge of the document.
  • Page 156 Note: ❏ The area with a width of maximum 1.5 mm from the horizontal edge and 1.5 mm from the vertical edge is not scanned. 1. Maximum unreadable area of 1.5 mm 2. Maximum unreadable area of 1.5 mm ❏ If you plan to preview images using the Thumbnail method, while scanning multiple photographs, position each photograph at least 20 mm apart from its adjacent photographs.
  • Page 157 Removing the document cover for thick or large documents (base model only) When you scan a thick or large document, you can remove the document cover. Caution: To scan an original correctly, set the transportation lock on the left side of the document table in the unlocked position.
  • Page 158 2. Place a document on the document table, with the side to be scanned facing down, and then place the document cover onto the document. Note: ❏ When you set a thick document such as magazines, make sure to press the document from above and make it flat. ❏...
  • Page 159: Auto Document Feeder (Fax Model Only)

    Capacity Plain paper, EPSON B5*, A4, Letter, Legal Up to 50 sheets (a stack Color Laser Paper, 8 mm thick) EPSON ink jet paper, Recycled paper Weight: 50 to 124 g/m² * Can not be used for fax transmission. Caution:...
  • Page 160 Note: When scanning an original using the Auto Document Feeder, scanning quality may be lower than when scanning an original on the document table. Follow the steps below to load documents in the Auto Document Feeder. 1. Slide the edge guides all the way outward. Scanning...
  • Page 161 2. Insert a stack of documents face-up in the Auto Document Feeder until it meets resistance, and then move the edge guides so they are flush with the edges of your documents. Note: ❏ Make sure the ADF cover is closed firmly. If the ADF cover is open, the document table is preemptively scanned and a blank copy is output even if an original is set on the Auto Document Feeder.
  • Page 162: Scanning An Image

    Scanning an Image EPSON Scan provides three modes for you to make any scanning settings: Home Mode, Office Mode, and Professional Mode. This section describes how to scan an image in the Home Mode. The Home Mode lets you scan images using the basic settings. For more details, see “Changing the scanning mode”...
  • Page 163 Settings” on page 171. 5. Click the Preview button to preview the image. See “Using the Preview Window in EPSON Scan” on page 193. 6. Use the Target Size setting to specify the output size of the image. Also, select Image Adjustments settings to adjust the image quality, if necessary.
  • Page 164: Saving A Scanned Image

    Saving a Scanned Image From a TWAIN-compliant application After an image is scanned, be sure to save it using the steps below (using Adobe Photoshop Elements as an example again). 1. Select Save As from the File menu in Adobe Photoshop Elements.
  • Page 165 Format (File extension) Explanation Multi-TIFF (*.TIF) A TIFF format where multiple pages are saved to the same file. When you scan documents using the Auto Document Feeder, they are all stored in the same file. (With other formats, each document is saved in a separate file.) However, to open the Multi-TIFF files, you need an application supporting this format.
  • Page 166: Using Epson Scan Directly

    File Save Settings dialog box does not appear automatically. To open the dialog box, click the down arrow to the right of the Scan button in the EPSON Scan main window and then select File Save Settings. 1. Specify a location where scanned images are saved. If you...
  • Page 167 If you want to change the file name, type an alphanumeric character string in Prefix and select a start number. The name of a file is generated using a combination of the prefix and number specified here. Note: ❏ For Windows users, the following characters cannot be used in the prefix.
  • Page 168 DTP software. When scanning black-and-white images, you can specify the compression type. 4. Click OK. EPSON Scan starts scanning. Note: If you want to return to the standby dialog box, press the Pause button. If you want to display the standby dialog box before scanning, check the Show this dialog box before next scan check box.
  • Page 169: Selecting The Scanning Mode

    If the Open image folder after scanning check box in the File Save Settings dialog box is selected, Windows Explorer (Windows) or Finder (Mac OS X) automatically opens the folder where the scanned image is saved when EPSON Scan finishes scanning. Selecting the Scanning Mode...
  • Page 170 The following table indicates the suitable mode to use according to the scanning purpose. Purpose Home Mode Office Mode Professional Mode Scanning film Defining target size Optimizing brightness and color of image Removing moiré patterns Restoring faded color image Removing dust or scratch on film Quick scanning of a lot of documents,...
  • Page 171: Changing The Scanning Mode

    Click the small arrow to the right of the list box, and then click to select a desired mode. Note: The mode you used last time remains enabled when you start EPSON Scan again. Making Changes to Scanner Settings Make suitable settings...
  • Page 172 3. The setting window appears. Specify the settings to match your document, referring to the illustration and the table below. Scanning...
  • Page 173 Original Document Type Reflective Document Document Table, ADF Source Auto Exposure Photo Type Destination Image Type Select a suitable image type. Resolution Select an appropriate resolution. See “Select the suitable resolution” on page 174. Target Size To be set in a later step. Adjustments To be set in a later step.
  • Page 174 Document Feeder (fax model only). For details, see “Setting Your Originals” on page 154. 2. Start EPSON Scan and then select the Professional Mode. For details on how to select a scanning mode, see “Changing the scanning mode” on page 171.
  • Page 175 3. The setting window appears. Specify the settings to match your document, referring to the illustration and the table below. Scanning...
  • Page 176 Original Document Type Reflective Document Source Document Table, ADF Auto Exposure Document Type Destination Image Type Black&White is recommended. Resolution 300 dpi for texts, 600 dpi for line arts Target Size To be set in a later step. Adjustments To be set in a later step. 4.
  • Page 177 Document Feeder (fax model only). For details, see “Setting Your Originals” on page 154. 2. Start EPSON Scan and then select the Professional Mode. For details on how to select a scanning mode, see “Changing the scanning mode” on page 171.
  • Page 178 3. The setting window appears. Specify the settings to match your document, referring to the illustration and the table below. Scanning...
  • Page 179 Original Document Type Reflective Document Source Document Table, ADF Auto Exposure Document Type Destination Image Type Color Smoothing Resolution Select an appropriate resolution. See “Select the suitable resolution” on page 174. Target Size To be set in a later step. Adjustments To be set in a later step.
  • Page 180 1. Place a document on the document table. For details, see “Setting Your Originals” on page 154. 2. Start EPSON Scan and then select the Professional Mode. For details on how to select a scanning mode, see “Changing the scanning mode” on page 171.
  • Page 181 3. The setting window appears. Specify the settings to match your document, referring to the illustration and the table below. Scanning...
  • Page 182 Original Document Type Reflective Document Source Document Table Auto Exposure Type Document Destination Image Type Select an appropriate image type. Resolution Select an appropriate resolution. See “Select the suitable resolution” on page 174. Target Size To be set in a later step. Adjustments To be set in a later step.
  • Page 183: Create Beautiful Reproductions

    Create beautiful reproductions EPSON Scan provides you with a variety of settings to improve the quality of a scanned image to satisfy your needs. You can easily adjust the quality of the image by selecting the box in the setting window.
  • Page 184 1. Select the Descreening Filter check box in the Adjustments section. In the Home Mode, open the Image Adjustments dialog box first to get to the Descreening Filter check box. 2. Select Screen Ruling appropriate for the image being scanned and your purpose.
  • Page 185 1. Select the Unsharp Mask Filter check box in the Adjustments section. Unsharp Mask Filter not applied Unsharp Mask Filter applied 2. Select the level of adjustments. Liven up a color on a scanned image You can liven up the color of a scanned image by adjusting the brightness of color, contrast, or color balance.
  • Page 186 2. Adjust the items you want to change by sliding the tabs. Image Adjustment not applied Image Adjustment applied 3. Close the Image Adjustment window by clicking the Close button. Scanning...
  • Page 187 Restore faded color images Color Restoration is a scanner software feature that restores faded color on films and photographs. Select the Color Restoration check box to restore color in the Home Mode or Professional Mode. Note: ❏ When scanning films, do not select B&W Negative Film for Document Type.
  • Page 188: Scan Multiple Images Simultaneously

    20 mm apart from its adjacent photographs. 2. Start EPSON Scan and then select the Professional Mode. For details on how to select a scanning mode, see “Changing the scanning mode” on page 171.
  • Page 189 The following window appears. 3. Specify the Original and Destination settings to match your images. 4. Click the Preview button to preview the images. Scanning...
  • Page 190 Preview. Click the small arrow to the right of the Preview button and then select Thumbnail or Normal. 5. In the Thumbnail Preview window: EPSON Scan automatically locates the multiple photographs, and then preview them as thumbnail images. Select the number check box of an image you want to scan.
  • Page 191 Note: ❏ Depending on the originals you want to scan, EPSON scan may not be able to automatically locate the target images, or preview the images as thumbnails. In this case, preview the images in the Normal Preview window. ❏ You can create only one marquee for one thumbnail image. For more details, see the online help.
  • Page 192 All in the Preview window. (In Normal Preview, you need to make marquees.) For detail, see “Using marquees” on page 197. 7. Click Scan. EPSON Scan starts scanning. Note: When the File Save Settings dialog box appears, make your settings then click OK.
  • Page 193: Using The Preview Window In Epson Scan

    Click the arrow and select Thumbnail or Normal to change the preview method. Note: If there is no arrow to the right of the Preview button, EPSON Scan automatically uses the Normal Preview method when previewing an image.
  • Page 194 Normal preview The Normal Preview method allows you to see the entire previewed image and the effects of settings you made, and to make additional image adjustments. You can also use marquees to scan selected portions of an image. For details on marquees, see “Using marquees”...
  • Page 195: Thumbnail Preview

    Thumbnail preview The Thumbnail Preview method allows you to preview multiple images in a thumbnail layout. EPSON Scan automatically locates the target images and applies the Auto Exposure feature to each image. You can modify each thumbnail image and make additional image adjustments.
  • Page 196 To scan an image that appears as a thumbnail, select the check box under the image you want to scan and then click Scan. To modify a thumbnail image, click the image to select it and then choose the appropriate settings. The selected image has a blue frame around it.
  • Page 197: Using Marquees

    Note: ❏ When you double-click a thumbnail image, the image is zoomed in and the enlarged image is displayed in the Full Size menu. ❏ When you click All in the Preview window, the Full Size tab is dimmed. Using marquees A marquee is a frame that you draw around a portion of a previewed image to select it.
  • Page 198 When the mouse pointer is placed within the marquee (the frame of the selected image area), it changes to a hand. You can click and drag the marquee anywhere in the Preview window. If you drag the hand pointer while pressing the Shift key, the marquee becomes restricted to the vertical or horizontal movement.
  • Page 199: Uninstalling The Scanner Software

    Computer Administrator account. You cannot uninstall applications if you log on as a Limited account user. ❏ You can also uninstall EPSON Scan from the EPSON Installation Program dialog box. To view the dialog box, insert the software CD in the CD-ROM drive.
  • Page 200 3. Select EPSON Scan from the list, and then click Change/Remove (for Windows XP or 2000 users) or Add/Remove (for Windows Me or 98 users). 4. When a confirmation dialog box appears, click Yes. 5. Follow the on-screen instructions. 6. Click Finish to complete the uninstallation. In some cases, a message may appear to prompt you to restart the computer;...
  • Page 201 3. Double-click the EPSON Scan folder. 4. Double-click the Mac OS X folder, and then double-click the EPSON Scan Installer icon. If the Authorization window opens, click the key icon, enter the administrator’s name and password, click OK, and then click Continue.
  • Page 202: Using The Start Button On The Control Panel

    For local computer: To use a computer that is directly connected to the product, you need to have installed EPSON Scan and EPSON Creativity Suite on your computer. If you are connecting this product to a computer through a local connection, an application is automatically launched on your...
  • Page 203 Note: ❏ EPSON Scan and EPSON Creativity Suite are installed in the standard installation using the installation software CD-ROM. To scan an original using a network computer, install PageManager for EPSON from a different CD-ROM that contains PageManager for EPSON. After installing PageManager for EPSON, start it and enter the license number according to the on-screen message.
  • Page 204 3. Press the Scan button on the control panel. The Scan light is lit and the Scan menu appears in the LCD panel. 4. Press the u Up or d Down button to select either Local PC or Network PC, and then press the r Right button. When selecting Local PC: When a proper connection to the local computer is confirmed, a message to notify that the device is ready appears and...
  • Page 205: Assigning A Different Application On Windows

    Follow the steps below to make these settings. Note: Before using this feature, make sure you have installed EPSON Scan and EPSON Creativity Suite on your computer. Note for Mac OS users: You cannot assign any application to the x B&W Start or x Color...
  • Page 206 For Windows XP users 1. Click Start, and then point to Control Panel. 2. Click the Scanners and Cameras icon in the control panel. 3. Right-click your product’s icon, and then select Properties. 4. Select the Events tab. Scanning...
  • Page 207 5. Select Start Button from the Select an event list. Select Start this program and then select a desired application from the list. Note: ❏ If Prompt for which program to run is selected, when the button is pressed, a dialog box appears to prompt you to select an application from the list.
  • Page 208 3. For Windows Me users: Right-click your product’s icon, and then select Properties. For Windows 98 and 2000 users: Select your product from the installed scanners and cameras list. Click Properties. Scanning...
  • Page 209 4. Select the Events tab. 5. Select a desired button from the Scanner events list, and then select the check box of a desired application in the Send to this application list. Clear the rest of the check boxes. Note: ❏...
  • Page 210: Canceling Scanning

    Scanning in a Network Environment Starting EPSON Scan settings Make sure that the Epson product and Network Image Express Card are turned on and working properly. Then, follow the steps below to start EPSON Scan settings and enable network scanning.
  • Page 211 2. Start EPSON Scan Settings. For Windows users: Click Start, point to All Programs (for Windows XP users) or Programs (for Windows Me, 98, and 2000 users) and EPSON Scan, and then select EPSON Scan Settings. For Mac OS X users: Click the EPSON Scan Settings icon in the Utility folder.
  • Page 212 4. Change the Connection setting to Network. Enter the Network Image Express Card’s IP address or host name in the Network Scanner Address field. Scanning...
  • Page 213: Scanning An Image

    Also, make sure EPSON Scan is running. There are several methods you can use to scan a document. ❏ Click the Scan button in the EPSON Scan main window on the client computer Start EPSON Scan on the client computer. Make any desired settings, and then click the Scan button to start scanning.
  • Page 214: Setting Up A Client Computer

    Setting up a client computer To allow networking, each client computer in the network requires a Network Interface Card and a Network Interface Card (NIC) driver. Install the Network Interface Card and Network Interface Card (NIC) driver on each client computer. For details on the installation procedures, refer to the corresponding manuals included with the card.
  • Page 215 For Windows 2000 users: Right-click the My Network Places icon, and then select Properties. 2. Double-click Local Area Connection. Scanning...
  • Page 216 3. Click Properties. 4. Check that Internet Protocol (TCP/IP) is included in the Local Area Connection Properties list box. If the Internet Protocol (TCP/IP) appears in the list box, proceed to “Scanning in a Network Environment” on page 210; otherwise, proceed to step 5. Scanning...
  • Page 217 5. Click Install. The Select Network Component Type dialog box appears. 6. Select Protocol from the list and click Add. 7. Select Internet Protocol (TCP/IP) in the Network Protocol list box and click OK. 8. Check that Internet Protocol (TCP/IP) is installed and then click Close.
  • Page 218 For Windows Me and 98 users 1. Click Start, point to Settings, and then select Control Panel. Control Panel appears. 2. Double-click the Network icon in Control Panel. The Network dialog box appears. 3. Click the Configuration tab. Scanning...
  • Page 219 4. Check that TCP/IP is included in the following installed network components list box. 5. Click Add. The Select Network Component Type dialog box appears. 6. Select Protocol from the list, and then click Add. Scanning...
  • Page 220 7. Select Microsoft from the Manufacturers list box and TCP/IP from Network Protocols, and then click OK. 8. Follow the instructions on the screen. Then, proceed to “Scanning in a Network Environment” on page 210. Scanning...
  • Page 221: Using The Application Software

    When the product is directly connected with Windows 98 or Me as the shared printer, printing from Windows 2000 or XP clients is not available. Note for other than network connections: EPSON Web-To-Page is available for Windows 98, Me, 2000, and XP. The Internet Explorer version must be 5.5 or higher. Scanning...
  • Page 222: Pagemanager For Epson

    PageManager for EPSON When used with EventManager and EPSON Scan, PageManager for EPSON allows you to scan and save your images with a single push of your product’s x B&W Start or x Color Start button in Scan mode. By default, File Manager is launched when you press the x B&W Start or x Color Start button.
  • Page 223 Application toolbar of PageManager for EPSON. Creativity Suite The EPSON Creativity Suite is a software package that let you scan, save, manage, edit, and print your images. Using the main program, EPSON File Manager, you can scan and save your images, and then display them in an easy-to-use window.
  • Page 224 ❏ Scan Assistant ❏ File Manager File Manager Use EPSON File Manager to: ❏ Retrieve images from a digital camera or memory card and send the files directly to the application you want to use ❏ View supported images as thumbnails ❏...
  • Page 225 Event Manager Event Manager launches File Manager or PageManager for EPSON automatically when you press the x B&W Start or x Color Start button on the control panel in Scan mode. You can select an application to be launched when pressing the x B&W Start or x Color Start button.
  • Page 226 Attach to Email EPSON Attach To Email lets you send e-mail with images. It supports various e-mail systems and allows you to resize images before attaching them. Image Clip Palette EPSON Image Clip Palette lets you view images as thumbnails, adjust the resolution and size of an image, then drag it to the application you want to use without changing the original image.
  • Page 227: Accessing The Software

    Accessing the software EPSON Web-To-Page After installing EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page. Note: When you install EPSON Web-To-Page, select custom installation on the software CD-ROM.
  • Page 228: For Windows

    EPSON File Manager There are three ways to start EPSON File Manager. ❏ Double-click the EPSON File Manager icon on the desktop. ❏ Drag and drop images or a folder to the EPSON File Manager icon on the desktop. ❏ For Windows:...
  • Page 229 EPSON File Manager. Scan Assistant There are two ways to access Scan Assistant: ❏ Double-click the EPSON File Manager icon on the desktop, then select Load from Scanner from Tool menu in the EPSON File Manager window. ❏ For Windows:...
  • Page 230 Image Clip Palette There are two ways to access EPSON Image Clip Palette: ❏ Double-click the EPSON File Manager icon on the desktop, then click the Use Image icon in the upper part of the EPSON File Manager window. ❏ For Windows:...
  • Page 231: Chapter 7 Copying

    Chapter 7 Copying Setting Originals to Copy You can load the original either on the document table or in the Auto Document Feeder (fax model only) depending on the type of the original. For details, see “Setting Your Originals” on page 154.
  • Page 232: Basic Copying

    Depending on the paper source, available paper types differ. When copying originals, you can only use the following paper types. MP tray: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper, Transparencies, Labels Optional paper cassette: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper ❏...
  • Page 233 The Copy light is lit and the LCD panel shows Copy Mode for a few seconds, and then changes to the copy mode screen. Note: If no button is pressed for more than 3 minutes, any changes made are canceled and the mode returns to the Print mode. 3.
  • Page 234: Canceling Copying

    Note: ❏ Do not turn off the power or press another mode’s button while copying is in progress, as copying may be performed incorrectly. ❏ When you place multiple documents in the Auto Document Feeder and make a continuous high quality (600 dpi) color copy with the default memory (128 MB), the product may not work properly because of insufficient memory.
  • Page 235: Selecting The Paper

    Depending on the paper source, available paper types differ. When copying originals, you can only use the following paper types. MP tray: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper, Transparencies, Labels Optional paper cassette: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper ❏...
  • Page 236: Document Type

    2. Press the u Up or d Down button several times until Paper Size appears. 3. Press the l Left or r Right button several times until your desired paper size appears. Note: ❏ For the MP tray, you can select the paper size from MP A4, MP B5, MP LGL, and MP LT.
  • Page 237: Adjusting The Density

    1. Make sure that the product is in Copy mode. If not, press the Copy button to enter the Copy mode. 2. Press the u Up or d Down button several times until Color DocType or B&W DocType appears. 3. Press the l Left or r Right button several times until your desired document type appears.
  • Page 238: Adjusting The Contrast

    Adjusting the contrast You can adjust the image quality in contrast by selecting from 7 levels (-3 to 3). The higher the level, the greater the contrast becomes. When you adjust the contrast to a lower level, the difference in brightness decreases. The default level is 0. For adjusting the image quality, see also “Adjusting the density”...
  • Page 239: Specifying The Zoom Ratio

    2. Press the u Up or d Down button several times until your desired color (R, G, or B) is selected. The current value next to R, G, or B is highlighted. 3. Specify the color strength. Note: To increase or decrease the color strength, press the r Right or l Left button, respectively.
  • Page 240 Zoom Ratio Settings Zoom A4 > B5 100% 100% B5 > A4 115% HLT > LG 154% Setting a zoom ratio: You can also specify a magnification rate between 25% and 400% using the numeric keypad. Note: If the l Left or r Right button is pressed after entering a magnification rate using the numeric keypad, the closest fixed value to the entered rate is displayed.
  • Page 241: Making 2 Pages Per Sheet Copies

    Making 2 pages per sheet copies You can copy two sheets of a single-sided document on one sheet. Document Output size Availability Size Available Available Letter Legal Available Available Letter Legal Letter Letter Available Legal Available Legal Letter Available Legal Available Note: ❏...
  • Page 242 1. Make sure that the product is in Copy mode. If not, press the Copy button to enter the Copy mode. 2. Place your original either on the document table or in the Auto Document Feeder (fax model only). For details, see “Setting Your Originals”...
  • Page 243: Reset The Copy Settings

    Reset the copy settings The currently selected setting can be reset to the default value by pressing the Reset button. Pressing the Reset button for a while resets all setting values to the default and the LCD panel returns to the initial display. Reset the copy settings in the LCD panel To reset all settings you made to the factory settings, follow the steps below.
  • Page 244: Restrictions On Copying

    Restrictions on Copying Operators of this product must observe the following restrictions in order to ensure the responsible and legal use of this product. Copying of the following items is prohibited by law ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
  • Page 245: Chapter 8 Faxing (Fax Model Only)

    Chapter 8 Faxing (Fax Model Only) Setting Originals to Fax You can load the original either on the document table or in the Auto Document Feeder depending on the type of the original. For details, see “Setting Your Originals” on page 154. Note: ❏...
  • Page 246: Basics Of Sending Faxes

    Original Transmission data Scanning direction Sent in A4 size Transmitting direction Scanning direction Rotated 90 degrees Transmitting direction and sent in A4 size * B5 size ** A4 size Basics of sending faxes 1. Make sure that the product is turned on. 2.
  • Page 247 Note: ❏ Do not turn off the power or press another mode’s button while faxing, as the fax process may be performed incorrectly. ❏ If no button is pressed for more than 3 minutes, any changes made are canceled and the mode returns to the Print mode. 3.
  • Page 248: Sending Faxes Using The Speed-Dial Function

    Before using the speed dial function, you need to register recipient fax information in advance. For details, see “For Speed dial” on page 272 or “Using the EPSON Speed Dial Utility (for Windows only)” on page 268. 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode.
  • Page 249 2. Place your original either on the document table or in the Auto Document Feeder. For details, see “Setting Your Originals” on page 154. 3. Press the Speed Dial button on the control panel. The registered recipient list appears in the LCD panel. 4.
  • Page 250: Sending Faxes Using The One-Touch Function

    ❏ Before using the one-touch dial function, you need to register recipient fax information in advance. For details, see “For One-touch dial” on page 278 or “Using the EPSON Speed Dial Utility (for Windows only)” on page 268. ❏ Pressing a One Touch Dial button (A, B, or C) in any mode accesses the Fax mode.
  • Page 251: Sending Faxes Using Group-Dial Function

    ❏ Before using the group-dial function, you need to register multiple recipient fax numbers as a group using EPSON Speed Dial Utility. For details, see online help. 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode.
  • Page 252 2. Place your original either on the document table or Auto Document Feeder. For details, see “Setting Your Originals” on page 154. 3. Press the Speed Dial button twice on the control panel. The group dial list appears in the LCD panel. 4.
  • Page 253: Sending Faxes By Dialing From A Telephone

    Note: When you press the x B&W Start button without making any settings here, the fax transmission starts with the existing setting values. 6. Press the x B&W Start button to start the transmission. Sending faxes by dialing from a telephone When your product has an attached phone, you can send a fax by dialing from the phone.
  • Page 254: Receiving Faxes

    Receiving Faxes Output paper size The received fax can be printed in A4, B5, Letter, or Legal. However, when the output paper size does not match the received data size, the image of the received data is divided according to the output paper size as follows.
  • Page 255: Basics Of Receiving Faxes

    In the list above, a shaded area indicates the printable area and a vertical line in the shaded area indicates the location of the header information (head of the original). Divided: Received image is output on 2 pages. Rotated: Received image is rotated. Reduced: Received image is reduced in the sub-scan direction only.
  • Page 256 The Setup light is lit and the Setup menu appears in the LCD panel. 2. Press the d Down button twice to select Fax Settings, then press the r Right button. 3. Press the d Down button twice to select Reception Settings, then press the r Right button.
  • Page 257: Receiving Faxes When You Hear Fax Tones

    5. Press the u Up or d Down button to select your desired reception mode, then press the r Right button. 6. To exit the settings, press the l Left button several times or another mode’s button. Receiving faxes when you hear fax tones This function is used to print fax data after answering the incoming call using the attached phone.
  • Page 258: Making Changes To Fax Settings

    3. Press the u Up or d Down button several times until Polling Rcptn appears, then press the l Left or r Right button to select On. 4. When you hear a beep sound or voice guidance, press the x B&W Start or x Color Start button to start the transmission. Making Changes to Fax Settings Selecting the appropriate settings You can change the following settings for transmitting or...
  • Page 259: Density

    Density When sending a fax, you can specify the transmission density from 7 levels (-3 to 3) on the control panel. The greater the number, the darker the image. 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode.
  • Page 260: Polling Reception

    Items Description Photo Effective for faxing photos taken with a camera. Accurately reproduces the gradation and subtle tonal variations. Moiré removal is also performed. 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode. 2.
  • Page 261: Changing Outgoing Faxes Settings

    1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode. 2. Press the u Up or d Down button several times until Overseas Mode appears. 3. Press the l Left or r Right button to select On or Off. 4.
  • Page 262 4. Make sure Auto Redial Tries is selected, then press the r Right button. 5. Press the u Up or d Down button to specify your desired number of redial attempts. Note: You can also set the number of auto redial attempts by entering the number using the numeric keypad.
  • Page 263: Changing Incoming Faxes Settings

    2. Press the d Down button twice to select Fax Settings, then press the r Right button. The Fax Settings menu appears. 3. Press the d Down button to select Transmission Settings, then press the r Right button. 4. Press the d Down button to select Print Sender Info, then press the r Right button.
  • Page 264: Managing Communication Setup Function

    The Fax Settings menu appears. 3. Press the d Down button twice to select Reception Settings, then press the r Right button. 4. Press the u Up or d Down button to select the item you want to change, then press the r Right button. Note: When you set Attached Phone Timeout, you can also specify the number of seconds with the numeric keypad.
  • Page 265 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode. 2. Press the Advanced/Menu button. 3. Make sure that Printing Report is selected, and then press the r Right button. 4.
  • Page 266 Type of report Description and setting items Multiple Trans This report contains transmission information for multiple Report transmissions. You can specify when printing this report. Prints this report automatically each time multiple fax transmission using group dial occurs. Error Only Prints this report automatically only when an error occurs.
  • Page 267: Fax Job Information

    Fax Job Information This function is used to confirm the status for a fax transmission or reception. Setting item Description Memory Info Display Displays the remaining memory level in percent. FAX Transmission Job Displays the list of faxes to be transmitted. FAX Reception Job Displays the list of faxes to be printed.
  • Page 268: Registering Recipients

    Dial Utility or the Setup menu on the control panel. Caution: While using a fax function such as sending/receiving fax or making fax settings in Setup mode, do not use EPSON Speed Dial Utility to change a recipient. Note: ❏ When registering multiple recipient fax numbers on the product as a group, only EPSON Speed Dial Utility is available.
  • Page 269 3. Click Continue. Then follow the on-screen instructions. 4. When the following screen appears, click Custom. Faxing (Fax Model Only)
  • Page 270 5. Select the Fax Speed Dial utility check box, then click Install. 6. Then follow the on-screen instructions. 7. When the installation is complete, click Exit. Faxing (Fax Model Only)
  • Page 271 Follow the steps below to access EPSON Speed Dial Utility. 1. Click Start, point to All Programs (Windows XP) or Programs (Windows Me, 98, or 2000), EPSON Speed Dial Utility, and then click Speed Dial Utility.
  • Page 272: Using The Setup Menu On The Control Panel

    You can register, change, or delete a recipient number for one-touch dial or speed dial on the control panel. Note: When registering multiple recipient fax numbers on the product as a group, only EPSON Speed Dial Utility is available. For details, see online help. For Speed dial Registering recipients You can register up to 60 recipients in the speed dial list.
  • Page 273 6. Press the d Down button to select NO=, and then press the r Right button. Note: To register a recipient name to the speed dial, use EPSON Speed Dial Utility. For details, see online help. Faxing (Fax Model Only)
  • Page 274 7. Enter the phone number you want to register, and then press the r Right button. Note: To correct a number while entering it, use the l Left button to back Reset button to delete. one character or the The registered speed dial is added to the speed dial list. To change or delete a registered recipient in the speed-dial list, see “Changing recipients”...
  • Page 275 3. Press the u Up or d Down button several times until Speed Dial Settings appears, then press the r Right button. 4. Make sure that Individual Speed Dial is selected, and then press the r Right button. The Speed dial list appears. 5.
  • Page 276 Note: When registering a recipient name to the speed dial, use EPSON Speed Dial Utility. For details, see online help. 8. Enter the phone number you want to register, and then press the r Right button. Note: To correct a number while entering it, use the l Left button or the Reset button.
  • Page 277 3. Press the u Up or d Down button several times until Speed Dial Settings appears, then press the r Right button. 4. Make sure that Individual Speed Dial is selected, and then press the r Right button. The speed dial list appears. Note: To clear all recipients that are registered in the speed-dial list, select Clear Speed Dial and press the r Right button.
  • Page 278 For One-touch dial Assigning recipients You can assign recipients from the registered speed dial list for the One Touch Dial button A, B, or C. 1. Make sure the product is turned on, and then press the Setup button. The Setup light is lit and the Setup menu appears in the LCD panel.
  • Page 279 6. Press the d Down button to select a recipient you want to assign for the One Touch Dial, and then press the r Right button. The selected recipient is assigned for the One Touch Dial A, B, or C. To change or delete a recipient assigned for the one-touch dial, see “Reassigning recipients”...
  • Page 280 3. Press the u Up or d Down button several times until Speed Dial Settings is selected, then press the r Right button. 4. Press the d Down button to select One-Touch Dial, and then press the r Right button. The One-Touch Dial list appears.
  • Page 281 7. Press the d Down button to select the number you want to reassign for the One Touch Dial button, and then press the r Right button. The selected recipient is assigned to the corresponding One Touch Dial button, then it is displayed in the one-touch dial list.
  • Page 282 5. Press the d Down button to select the One Touch Dial button A, B, or C, and then press the r Right button. 6. Press the d Down button to select Delete, and then press the r Right button. 7.
  • Page 283: Chapter 9 Using The Control Panel

    Chapter 9 Using the Control Panel Selecting a Mode You can use this product as a printer, copier, fax, and scanner. When the product is turned on, it enters the Print mode automatically. When using one of these functions, select your desired function by pressing the corresponding mode button on the control panel.
  • Page 284: Mode Menus

    ❏ You cannot switch between modes in the following cases. - When an error has occurred on the whole system such as a service call error or a system error. - When a job is being processed in any of the modes. Mode Menus You can use your desired mode according to your job purpose.
  • Page 285: Copy Mode

    Copy mode To use the copy function, press the Copy button on the control panel to enter the Copy mode. While the product is in Copy mode, the following screen appears. Note: ❏ Fax reception is available even while copying. ❏...
  • Page 286: Fax Mode (Fax Model Only)

    Fax mode (fax model only) To use the fax function, press the Fax button on the control panel to enter the Fax mode. While the product is in Fax mode, the following screen appears. Note: ❏ If no button is pressed for more than 3 minutes, any changes made are canceled and the mode returns to the Print mode.
  • Page 287: Scan Mode

    Scan mode To use the scanning function, press the Scan button on the control panel to enter the Scan mode. While the product is in Scan mode, the following screen appears. Note: ❏ Even in Scan mode, TWAIN scan, fax reception, and printing are available.
  • Page 288: Using The Setup Menu

    Using the Setup Menu This section describes how to use the Setup menu, and when it is appropriate to make product settings using the Setup menu screen. You can use the Setup menu in the LCD panel to access a variety of menus that allow you to make product settings.
  • Page 289: How To Access The Setup Menu Settings

    For Printer Settings: In general, Printer Settings can be made from the printer driver, and do not need to be made using the Setup menu. In fact, printer driver settings override settings made using the Setup menu, so use the Setup menu only to make settings you cannot make in your software or printer driver.
  • Page 290 3. Use the u Up and d Down buttons to scroll through the items, and then press the r Right button to carry out the operation indicated by the selected item, or to view the settings available for the item. Note: ❏...
  • Page 291: Setting Menus

    Setting menus Press the u Up and d Down buttons to scroll through the menus. The menus and menu items appear in the order as described below. Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done. Information Menu From this menu you can check the toner level and the remaining service life of consumable products.
  • Page 292 Status Sheet Prints a sheet showing the current Printer Settings and installed options. These sheets can be useful to confirm whether options have been installed correctly. Network Information Prints a sheet showing the working status of the network. C /M /Y /K Toner, Photocon Displays the amount of toner left in the toner cartridges, and the remaining service life of the photoconductor unit, from 0 to 100%.
  • Page 293: Tray Menu

    Tray Menu This menu allows you to specify the size and type of paper loaded in the MP tray. Accessing this menu also lets you check the size of the paper currently loaded in the optional paper cassette. The paper type settings in this menu can also be made from your printer driver.
  • Page 294: Setup Menu

    Setup Menu This menu allows you to make various basic configuration settings related to paper sources, feeding modes, and error handling. You can also use this menu to select the LCD panel display language. Item Settings Lang English, French, German, Italian, Spanish, (Display Language) Swedish, Danish, Dutch, Finnish, Portuguese, Simplified Chinese, Traditional Chinese,...
  • Page 295 Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the product keeps printing even if the image size exceeds the printable area for the specified paper size. This may cause smudges because of the toner that is not transferred onto the paper properly.
  • Page 296: Reset Menu

    Reset Menu This menu allows you to cancel printing and reset the printer settings. Clear Warning Clears a warning message that shows an error except for those that occur from consumable products or mandatory-replacement parts. Clear All Warnings Clears all warning messages that appear in the LCD panel. Reset Stops printing and clears the current job received from the active interface.
  • Page 297: Support Menu

    Reset Fuser Counter Reset the fuser unit service life when you replace the fuser unit. Support Menu When On is selected, the product automatically comes out of the standby mode when a person stands in front of the product. This shortens the amount of time it takes for the product to warm up after coming out of power-save mode.
  • Page 298 SemiThk Adjusts the density for high quality paper. Printing becomes darker as the value increases. Thick Adjusts the density for thick paper. Printing becomes darker as the value increases. ExtraThk Adjusts the density for special thick paper. Printing becomes darker as the value increases. Card Adjusts the density for postcards.
  • Page 299: Usb Menu

    USB Menu These settings control communication between the product and the computer when using a USB interface. Item Settings USB I/F Yes, No USB Speed HS, FS USB ExtI/FConfg Yes, No Get IPAddress Panel, Auto, PING *2*3*4 IP (IP address) 0.0.0.0 to 255.255.255.255 SM (Subnet mask) 0.0.0.0 to 255.255.255.255...
  • Page 300: Network Menu

    USB I/F Allows you to activate or deactivate the USB interface. USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. Network Menu See the Network Guide for each setting.
  • Page 301: Transmission Settings

    Simplified Chinese, Traditional Chinese, Korean This item is only available in Germany and France. Available settings vary depending on the destination. Name can be registered only with EPSON Speed Dial Utility. Default value is determined according to the country/area setting. Note: ✽...
  • Page 302: Speed Dial Settings

    Item Settings Incoming Mode Auto switching, Fax only, Phone only, TAM Auto Reduction Print On, Off Attached Phone 1 to 99 Timeout DRPD On, Off Speed Dial Settings This menu allows you to specify the following setting items. Item Settings Individual Speed Dial Register, Delete One-Touch Dial...
  • Page 303: Factory Settings

    Factory Settings Item Description Factory Settings Changes fax settings to their factory settings. Copy Settings Item Settings Copy Function Settings Changes copy activity settings to their default settings. Factory Settings Changes copy settings to their factory settings. Scan Settings Item Description Carriage Lock Returns the scanner’s carriage to the...
  • Page 304: Printing A Status Sheet

    Printing a Status Sheet To confirm the current status of the product, and that the options are installed correctly, print a status sheet using the product’s control panel. Follow the steps below to print a status sheet. 1. Make sure the product is turned on. 2.
  • Page 305 3. Press the Setup button to enter the Setup mode. The Setup light is lit and Setup menu appears in the LCD panel. 4. Make sure Printer Settings is selected, and then press the r Right button. The Printer Settings menu appears. 5.
  • Page 306: Canceling A Job

    ❏ For the Windows printer driver, you can update the installed option information manually. See “Making Optional Settings” on page 81. Canceling a Job Canceling printing You can cancel printing from your computer by using the printer driver. To cancel a print job before it is sent from your computer, see “Canceling Printing”...
  • Page 307: Canceling Scanning

    3. Press the u Up or d Down button several times until Reset Menu is selected, then press the r Right button. 4. Press the d Down button twice to select Reset. 5. Press the r Right button. Printing is canceled. The Print mode screen appears in the LCD panel, and the product is ready to receive a new print job.
  • Page 308 Using the Fax Settings menu This function is used to cancel the fax transmission job stored in the memory. 1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode. 2.
  • Page 309: Status And Error Messages

    Status and Error Messages This section contains a list of error messages shown in the LCD panel. They give a brief description of each message and suggestions for correcting the problem. Note that not every message shown in the LCD panel indicates a problem. When the mark is displayed at the left of the warning message, multiple warnings have occurred.
  • Page 310 Check Transparency You have loaded media other than transparencies when the paper type settings in the printer driver is Transparency, or transparencies are loaded when the paper settings in the printer driver is not set to Transparency. Paper is jammed at the MP tray. To clear the jam, see “When transparencies are jammed at the MP tray”...
  • Page 311 Form Feed The product is ejecting paper due to a user request. This message appears when pressing the x B&W Start or x Color Start button once to take the product offline, then holding down the x B&W Start or x Color Start button for more than three seconds in order not to receive a form feed command.
  • Page 312 Install uuuu TnrCart The indicated toner cartridges are not installed in the product. (The letters C, M, Y, and K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) Install the indicated cartridges. See “Toner Cartridge” on page 338.
  • Page 313 The installed toner cartridge is not an genuine Epson toner cartridge. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson. Installing a genuine toner cartridge is recommended.
  • Page 314 Paper Jam WWWWW The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error. If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed. Location Description Jam C Paper is jammed at cover C.
  • Page 315 Paper Set tttt sssss The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss). Replace the loaded paper with the correct size paper and press the x B&W Start or x Color Start button to resume printing, or press the y Cancel button to cancel the print job.
  • Page 316 RAM CHECK The product is checking the RAM. Ready The product is ready to receive data and print. Remove Photoconductor When setting up the product, the photoconductor unit was installed before all toner cartridges were installed. Open cover B, remove the photoconductor unit, then close cover Replace Photoconductor The photoconductor has reached the end of its service life.
  • Page 317 Reset The product’s current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data. Reset All All Printer Settings have been reset to the default configuration, or to the last settings that were saved. Reset to Save A control panel menu setting was changed while the printer was printing.
  • Page 318 Toner Cart Error uuuu A read/write error has occurred for the indicated toner cartridges. (The letters C, M, Y, and K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) Remove the toner cartridges and reinsert them. If that fails to clear the error, replace the toner cartridges.
  • Page 319 Worn Photoconductor This message indicates that the photoconductor unit has reached the end of its service life. Printing after this message appears is not guaranteed. Turn the printer off, then replace the photoconductor unit with a new one. See “Photoconductor Unit” on page 342 for instructions.
  • Page 320: Scanner Error Messages

    Wrong Toner uuuu An inappropriate toner cartridge is installed. Install only the toner cartridge listed in “Consumable products” on page 31. See “Toner Cartridge” on page 338 for instructions on replacing the toner cartridge. The letters C, M, Y, and K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.
  • Page 321: Fax Error Messages

    PC connection failed Unable to normally connect to a computer via USB interface in Scan mode. The product is not connected with the computer or Event Manager is not installed on the computer. Release Carriage Lock An error occurred when you set the transportation lock to the locked position.
  • Page 322 Fax Communication Error A fax communication error occurred during transmission due to some cause. Fax Error An error occurred in the fax unit. Turn off the product, wait several minutes and then turn it on again. If the error occurs again, contact your dealer or a qualified customer support person for assistance.
  • Page 323: Copier Error Messages

    Unable to Transmit Color Fax For color fax transmission, this message appears when fax transmission cannot be performed while receiving a fax. When the recipient’s fax machine supports only black-and-white faxes, this message does not appear since a color fax is transmitted as a black-and-white fax.
  • Page 324 Network module error The network module is installed incorrectly. Check if the network module is installed correctly, and then turn on the product again. If the error occurs again, contact your dealer or a qualified customer support person for assistance. Optional RAM error A memory access error occurred.
  • Page 325: Chapter 10 Installing Options

    Handling precautions Always pay attention to the following handling precautions before installing options: The product weighs about 33.1 kg (73 lb) for EPSON AcuLaser CX11NF/CX11F, and about 30.9 kg (68.1 lb) for EPSON AcuLaser CX11N/CX11, excluding consumable products. One person should never attempt to lift or carry it alone.
  • Page 326: Installing The Optional Paper Cassette Unit

    Warning: Use mach care since the rear side of the product is heaver. If you lift the product incorrectly, you could drop it and cause injury. Caution: Before transporting the product, make sure the transportation lock on the left side of the document table is set in the locked position.
  • Page 327 3. Place the optional paper cassette unit where you intend to set up the product. Then, put the product onto the optional paper cassette unit. Align each of the product’s corners with those of the unit, then lower the product until it rests securely on the unit.
  • Page 328 4. Remove the paper cassette from the optional paper cassette unit. 5. Push up the fixing tabs inside the optional paper cassette unit, then turn them in a clockwise direction to fix the unit and the product together. Installing Options...
  • Page 329 6. Reinsert the paper cassette into the optional paper cassette unit. Note for Windows users: If EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 81.
  • Page 330: Removing The Optional Paper Cassette Unit

    7. Reconnect the interface cable and power cord, then turn the product on. 8. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet” on page 393. Note for Macintosh users: When you have attached or removed product options, you need to delete the product using Print Setup Utility (for Mac OS X 10.3) or Print Center (for Mac OS X 10.2 or below), and then re-register the product.
  • Page 331: Memory Module

    Memory Module By installing a Dual In-line Memory Module (DIMM), you can increase product memory up to 576 MB. You may need to add expansion memory if you are having difficulty printing complex graphics. Note: This product has three memory slots, of which two have 128 MB DIMMs (64 MB each) already installed at the time of manufacture.
  • Page 332 2. Remove the option cover on the product’s left side by removing the screw from the cover. 3. Identify the expansion memory slot (s). * Expansion memory slots (slot 2 and slot 3) Caution: Do not remove the memory module installed into slot 1, which is used for the system.
  • Page 333 Note: When adding an expansion memory module, normally install it into slot 3. However, when you increase memory using two expansion memory slots (slot 2 and slot 3), you have to remove the original 64 MB DIMM from slot 2 first, and then install two optional DIMMs. 4.
  • Page 334 6. Reconnect the interface cable and power cord, and turn the product on. Note for Windows users: If EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 81.
  • Page 335: Removing A Memory Module

    7. To confirm that the option is installed correctly, print a status sheet. See “Printing a Status Sheet” on page 393. Note for Macintosh users: When you have attached or removed product options, you need to delete the product using Print Setup Utility (for Mac OS X 10.3) or Print Center (for Mac OS X 10.2 or below), and then re-register the product.
  • Page 336: Chapter 11 Maintenance And Transportation

    Replacement Messages When you see the following messages in the LCD panel or the window of EPSON Status Monitor 3, replace the appropriate consumable products. You can continue to print for a short time after a message appears, but Epson recommends early replacement to maintain print quality and extend the life of your product.
  • Page 337 If a consumable product reaches the end of its service life, the product stops printing and displays the following messages in the LCD panel or the window of EPSON Status Monitor 3. When this happens, the product cannot resume printing until you replace the depleted consumable products.
  • Page 338: Toner Cartridge

    ❏ Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson.
  • Page 339: Replacing A Toner Cartridge

    Replacing a toner cartridge Follow the steps below to replace a toner cartridge. 1. Turn the product on. 2. Check the color of the toner cartridge to be replaced in the LCD panel, and then open cover A. 3. Push up the right lever to unlock the toner cartridge. Maintenance and Transportation...
  • Page 340 4. Remove the toner cartridge from the product. 5. Take the new toner cartridge out of its package and gently shake the toner cartridge as shown below. 6. Hold the tag and gently pull the toner seal upward and remove it. Maintenance and Transportation...
  • Page 341 7. Insert the cartridge all the way until it stops securely with the arrow mark on the top of the toner cartridge facing toward cover A. 8. Push down the right lever to lock the toner cartridge. Note: The toner cartridge is installed securely when the right lever cannot be turned any further.
  • Page 342: Photoconductor Unit

    9. Close cover A. 10. Confirm the error message in the LCD panel. When another toner cartridge needs to be replaced, an error message is displayed. Repeat steps 2 to 9 to replace the cartridge. Photoconductor Unit Handling precautions Always observe the following handling precautions when replacing the consumable products: ❏...
  • Page 343: Replacing The Photoconductor Unit

    ❏ Be careful not to scratch the surface of the drum and belt. Also, avoid touching the drum, since oil from your skin may permanently damage its surface and affect print quality. ❏ To get the best print quality, do not store the photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia).
  • Page 344 1. Turn the product on. Note: Before raising the scanner unit, make sure that the document cover is closed firmly. 2. Raise the scanner unit. Caution: Do not touch the lever under the scanner unit when you open or close the unit. Touching it will cause the document cover of the scanner unit to fall down, which may damage the product and cause injury.
  • Page 345 3. Contain the expansion tray in cover B. 4. Open cover B. Maintenance and Transportation...
  • Page 346 Warning: Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the product has been in use, the fuser and the surrounding areas may be very hot. 5. Raise the yellow lever inside cover B. Maintenance and Transportation...
  • Page 347 6. Remove the photoconductor unit. 7. Take the new photoconductor unit out of its package and remove the protective sheet. Caution: ❏ Do not touch the belt on the top of the unit or the blue photoconductor area. Otherwise, the print quality may decrease.
  • Page 348 8. Hold the photoconductor unit by its handle, and insert the unit until it clicks shut while aligning the arrow marks on the product. Caution: Do not touch the parts inside the product. Maintenance and Transportation...
  • Page 349 9. Push the yellow lever down, and then close cover B. 10. Expand the extension tray if necessary. 11. Lower the scanner unit to the original position Maintenance and Transportation...
  • Page 350: Cleaning The Product

    Cleaning the Product The product needs only minimal cleaning. If the product’s outer case is dirty or dusty, turn off the product and clean it with a soft, clean cloth moistened with a mild detergent. Caution: Never use alcohol or paint thinner to clean the product cover. These chemicals can damage the components and the case.
  • Page 351: Cleaning The Pickup Roller

    Cleaning the pickup roller Follow the steps below to clean the pickup roller. 1. Open the MP tray cover, then remove the loaded paper. 2. Gently wipe the rubber parts of the pickup roller inside the MP tray with a wet, well-wrung cloth. * paper sensor...
  • Page 352: Cleaning The Print Head

    Note: When cleaning the pickup roller, be careful not to damage the paper sensor. Cleaning the print head Follow the steps below to clean the printer head. 1. Open the cleaner cover on the right side of the product. Then, open cover A.
  • Page 353 2. Pull the cleaning knob access lever on the right inside of the product. 3. Move the blue cleaner knob slowly in and out once. Note: Move the cleaner completely in and out. Otherwise, the product may not be cleaned effectively.
  • Page 354 4. Push back the cleaning knob access lever on the right inside of the product. 5. Close cover A, then the cleaner cover.
  • Page 355: Cleaning The Exposure Window

    Cleaning the exposure window When the print quality has decreased, move the cleaner knob slowly in and out once to clean the exposure window. For details, see “Cleaning the print head” on page 352. a. document table b. exposure window Cleaning the document table When the scanning quality has decreased, open the document cover and wipe away the document table with a soft dry cloth.
  • Page 356: Cleaning The Adf Pickup Roller

    Cleaning the ADF pickup roller When the Auto Document Feeder has failed to feed paper, open the ADF cover, and wipe away the roller with a wet, well-wrung cloth and remove paper dust.
  • Page 357: Transporting The Product

    Transporting the Product For long distances If you need to transport your product for long distances, carefully repack it using the original box and packing originals. Follow the steps below to repack your product. 1. Set the scanner’s carriage to the carriage lock position using the control panel.
  • Page 358: For Short Distances

    a. installed option (only when the optional paper cassette unit is installed) b. photoconductor unit c. loaded paper d. interface cable e. power cord 4. Attach the protective materials onto the product, then repack the product in its original box. Caution: After transporting the product, set the transportation lock on the left side of the document table in the...
  • Page 359 1. Turn off the product and remove the following items. a. installed option (only when the optional paper cassette unit is installed) b. photoconductor unit c. loaded paper d. interface cable e. power cord...
  • Page 360 2. Be sure to lift the product by the correct positions as shown below. Warning: Use mach care since the rear side of the product is heaver. Two people should lift the product by the correct positions. 3. When moving the product, always keep it horizontal.
  • Page 361: Finding A Place For The Product

    Finding a place for the product When relocating the product, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the product to ensure smooth operation. Dimensions shown in the illustration below are in millimeters.
  • Page 362 To install and use any of the following options, you will need the indicated amount of additional space. The 500-Sheet Paper Cassette Unit adds 130 mm (5.1 in.) to the bottom of the product. In addition to space considerations, always heed the following precautions when finding a place to locate the product: ❏...
  • Page 363: Chapter 12 Other Problems

    EPSON Status Monitor 3 provide alert messages. Clear the paper jam by following the order of the indicated cover names displayed on the control panel or EPSON Status Monitor 3. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper.
  • Page 364: Jam C (Cover C)

    Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the product has been in use, the fuser and the surrounding areas may be very hot. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
  • Page 365 Caution: Do not touch the lever under the scanner unit when you open or close the unit. Touching it will cause the document cover of the scanner unit to fall down, which may damage the product and cause injury. 2. Open cover C. Other Problems...
  • Page 366 3. Raise the two green levers of the fuser unit to unlock it. 4. Hold the guide up by holding the green tab, and gently pull out any sheets of paper. Be careful not to tear the jammed paper. Warning: Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas.
  • Page 367 5. Push down the two green levers of the fuser unit. 6. Close cover C. Other Problems...
  • Page 368: Jam E (Cover E)

    7. Lower the scanner unit to the original position. Jam E (cover E) Follow the steps below to clear paper jams at cover E. 1. Open cover E. Other Problems...
  • Page 369: Jam F (Cover F)

    2. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. 3. Close cover E. Jam F (cover F) Follow the steps below to clear paper jams at cover F. Other Problems...
  • Page 370 Note: Before raising the scanner unit, make sure that the document cover is closed firmly. 1. Raise the scanner unit. Caution: Do not touch the lever under the scanner unit when you open or close the unit. Touching it will cause the document cover of the scanner unit to fall down, which may damage the product and cause injury.
  • Page 371 2. Open cover C, then raise the two green levers on the fuser unit to unlock it. 3. Open cover E, and then cover F. Other Problems...
  • Page 372 4. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. 5. Close cover F, and then cover E. Other Problems...
  • Page 373 6. Push down the two green levers on the fuser unit, then close cover C. 7. Lower the scanner unit to the original position. Other Problems...
  • Page 374: Jam Mp (Mp Tray)

    Jam MP (MP tray) Follow the steps below to clear paper jams at the MP tray. 1. Open the MP tray cover and remove all paper that is loaded. 2. Gently pull out any sheets of paper that have fed part way into the product.
  • Page 375 3. Reload the paper and close the MP tray cover. 4. Open and close cover A. Note: After removing the jammed paper from the MP tray, you need to open and close any cover except the MP tray cover to clear the error message.
  • Page 376: Jam Lc/G (Optional Paper Cassette And Cover G)

    Jam LC/G (optional paper cassette and cover Follow the steps below to clear paper jams at the optional paper cassette unit and cover G. 1. Pull out the paper cassette from the optional paper cassette unit. Other Problems...
  • Page 377 2. If you find any jammed paper, gently pull out any sheets of paper that have fed part way into the product. 3. Reinsert the paper cassette. Other Problems...
  • Page 378 If the jammed paper is not visible inside the optional paper cassette unit, or to check if there is any jammed paper inside cover G, proceed to step 4. 4. Open cover G. 5. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper.
  • Page 379: When Transparencies Are Jammed At The Mp Tray

    6. Close cover G. When transparencies are jammed at the MP tray When transparencies are jammed, follow the steps below to clear the jam. 1. Open the MP tray cover and remove all transparencies that are loaded. Other Problems...
  • Page 380 2. Open cover E. Then, gently pull out any transparencies with both hands. Be careful not to tear the jammed transparency. 3. Reload the transparencies into the MP tray. Other Problems...
  • Page 381: Paper Jams In The Auto Document Feeder

    4. Open and close cover A. Note: After removing the jammed paper from the MP tray, you need to open and close any cover except the MP tray cover to clear the error message. Paper jams in the Auto Document Feeder 1.
  • Page 382 2. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, proceed to the next step. Other Problems...
  • Page 383: Paper Handling Problems

    3. Gently pull out any sheets of paper by rolling the knob as illustrated below. 4. Close the Auto Document Feeder’s cover. Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set Make sure that the paper guides in all correctly.
  • Page 384: Problems Using Options

    Cause What to do There may be no paper in the Load paper into the selected paper cassettes. source. The size of loaded paper Make sure that the correct paper size is differs from the control panel set in MP Tray Size or LC1 Size settings setting.
  • Page 385: Paper Does Not Feed From The Optional Paper Cassette

    Paper does not feed from the optional paper cassette Cause What to do The optional paper cassette See “Optional Paper Cassette Unit” on may not be installed properly. page 325 for instructions on installing an optional paper cassette unit. The paper source setting may Make sure you have selected the proper not be correct.
  • Page 386: An Installed Option Cannot Be Used

    See “Making Optional Settings” on page 81 to make settings in the printer driver. When the product is connected with a computer and EPSON Status Monitor 3 has been installed, you can also monitor the status of the product. For details, see“Installing EPSON Status Monitor 3”...
  • Page 387: Windows Operating System

    Windows operating system Your computer must be a model pre-installed with Windows XP, Me, 98, 2000, or Server 2003, a model that was pre-installed with Windows 98 and upgraded to Windows Me, or a model that was pre-installed with Windows Me, 98, 2000, or Server 2003, and upgraded to Windows XP.
  • Page 388 Note: For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process, click Yes. If you click No, you will have to install the printer software again. For Windows XP or Server 2003, if the Software Installation dialog box appears during the installation process, click Continue Anyway.
  • Page 389 If EPUSBX: (EPSON AcuLaser CXXX) is displayed in the “Print to the following port” list, then the USB printer device driver and printer software are installed correctly. If the correct port is not displayed, proceed to the next step. 2. Right-click the My Computer icon on your desktop, then click Properties.
  • Page 390 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. Other Problems...
  • Page 391 If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to view the installed devices. If USB Printer or EPSON AcuLaser CXXX appears under Other devices, the printer software is not installed correctly.
  • Page 392 4. Under Other devices, select USB Printer or EPSON AcuLaser CXXX, click Remove, then click OK. When the following dialog box appears, click OK, then click OK to close the System Properties dialog box. 5. Uninstall the printer software as explained in “Uninstalling the Printer Software”...
  • Page 393: Printing A Status Sheet

    Printing a Status Sheet To confirm the current status of the product, and that the options are installed correctly, print a status sheet using the product’s control panel. Follow the steps below to print a status sheet. 1. Make sure the product is turned on. 2.
  • Page 394 The Data light blinks and the product starts printing a status sheet. Note: ❏ Confirm that the information about the installed options is correct. If the options are installed correctly, they appear under Hardware Configurations. If the options are not listed, try reinstalling them. ❏...
  • Page 395: Chapter 13 Printing Problems

    Chapter 13 Printing Problems Printer Operational Problems The Print light does not turn on Cause What to do The power cord may not be Turn off the product, check the power properly plugged into the cord connections between the product electrical outlet.
  • Page 396: The Print Light Is On But Nothing Prints

    The Print light is on but nothing prints Cause What to do Your computer may not be Perform the procedure described in properly connected to the “Connecting the Product” in the Setup product. Guide. The interface cable may not be Check both ends of the interface cable plugged in securely.
  • Page 397: The Order Online Function Does Not Work

    The Order Online function does not work Cause What to do EPSON Status Monitor 3 is not Install EPSON Status Monitor 3 installed or the URL was not correctly. See “Installing EPSON Status specified during the Monitor 3” on page 83.
  • Page 398: Printout Problems

    Printout Problems Printout is garbled Cause What to do The interface cable may not be Make sure that both ends of the interface plugged in securely. cable are plugged in securely. You may not be using the If you are using a parallel interface, correct interface cable.
  • Page 399: The Printout Color Differs When Printed From Different

    Cause What to do The color setting in the Make sure that the settings in your application you are using is application are appropriate for color not appropriate for color printing. printing. The printout color differs when printed from different printers Cause What to do Printer driver default settings...
  • Page 400: The Color Looks Different From What You See On

    The color looks different from what you see on the computer screen Cause What to do Printed colors do not exactly Although it is difficult to match colors match the colors on your perfectly, selecting the printer driver’s monitor, since products and ICM setting (for Windows XP, Me, 98, monitors use different color 2000, or Server 2003) or ColorSync...
  • Page 401: Print Quality Problems

    If the surface of your paper is too rough, correct type of paper for your printed characters may appear distorted product. or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 442 for information on choosing paper.
  • Page 402: Print Quality Or Tone Is Uneven

    There may be no toner left in If the message in the LCD panel or in the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner left is low, replace the toner cartridge. See “Toner Cartridge” on page 338. You can also...
  • Page 403: Toner Smudges

    There may be no toner left in If the message in the LCD panel or in the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner is low, replace the toner cartridge. See “Toner Cartridge” on page 338. You can also check the...
  • Page 404: Areas Are Missing In The Printed Image

    If the surface of your paper is too rough, correct type of paper for your printed characters may appear distorted product. or broken. Epson special paper or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 442 for information on choosing paper.
  • Page 405: Completely Blank Pages Are Output

    There may be no toner left in If the message in the LCD panel or in the the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner is low, replace the toner cartridge. See “Toner Cartridge” on page 338. You can also check the...
  • Page 406: The Printed Image Is Light Or Faint

    There may be no toner left in If the message in the LCD panel or in the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner left is low, replace the toner cartridge. See “Toner Cartridge” on page 338. You can also...
  • Page 407: The Non-Printed Side Of The Page Is Dirty

    The non-printed side of the page is dirty Cause What to do Toner may have spilled onto Clean internal product components by the paper feed path. printing three pages with only one character per page. Memory Problems Print quality decreased Cause What to do The product cannot print at the...
  • Page 408: Insufficient Memory For Current Task

    Insufficient memory for current task Cause What to do The product has insufficient Add more memory for a permanent memory for current task. solution or lower print quality temporarily in the printer driver. Insufficient memory to print all copies Cause What to do The product does not have Only one set of copies will be printed.
  • Page 409: Chapter 14 Scanning Problems

    Chapter 14 Scanning Problems Scanner Operational Problems Problems you may have while using the product often involve the operation of your software and computer. Operation problems usually occur because of: ❏ Incorrect setup of the interface ❏ Incorrect setup of your computer or software ❏...
  • Page 410: Pressing The Start Button Does Not Start Scanning

    ❏ Your system may not work properly if you use a USB cable other than the one supplied by Epson. Use the USB cable that comes with your product. ❏ The product may not work properly when connected to the computer through more than one hub.
  • Page 411: Pressing The Start Button In A Mac Os X Environment

    ❏ Turn off the product and the computer. Then check the connection between the product and the computer. ❏ Make sure that EPSON Scan is selected in your application software. ❏ On the Device Manager menu, make sure your product’s name appears under Imaging devices hardware type without a question (?) or an exclamation (!) mark.
  • Page 412: The Scanner Software Does Not Work Properly

    Check whether your product’s icon appears more than once. To check, double-click the Scanners and Cameras icon in Control Panel. Remove your product’s icon from the window, and then reinstall EPSON Scan by following the instructions in your Setup Guide. ❏ For Windows 98 and 2000 users: Check whether your product is listed more than once in the Scanners and Cameras Properties dialog box.
  • Page 413: Scanned Image Problems

    Scanned Image Problems The edges of a document are not scanned. Place the document away from the edges of the document table to avoid any unwanted image cropping. The area with a width of 1.5 mm from both horizontal and vertical rulers cannot be scanned.
  • Page 414: Document Is Not Scanned Or Only A Few Dots Appear As The Scanned Image

    Document is not scanned or only a few dots appear as the scanned image. Try one or more of the following solutions. ❏ Make sure the document is placed on the document table of the product, with the side to be scanned facing down. ❏...
  • Page 415: When Scanning An Original, Straight Lines In The Image

    When scanning an original, straight lines in the image come out jagged. Make sure the document orientation is perfectly straight on the document table. Align the vertical and horizontal lines with the scales at the top and side of the document table. The image is distorted or blurred.
  • Page 416: Colors Are Patchy Or Distorted At The Edges Of The Image

    ❏ If this happens on part of the image, make sure the document is uniformly flat against the document table. A document that is wrinkled or warped may not be scanned well. Colors are patchy or distorted at the edges of the image.
  • Page 417: Moiré (Cross-Hatch) Patterns Appear In The Scanned

    ❏ Change the Display Gamma setting of scanned image for your output device, such as a monitor or product, in the Configuration dialog box. ❏ Change the Destination setting in the Home Mode or the Professional Mode main window. ❏ In the Home Mode, select Screen/Web as the destination. Selecting the product may cause on-screen colors to be different from the colors of the original;...
  • Page 418: Poor Character Recognition During Ocr Scanning

    Poor character recognition during OCR scanning. Try one or more of the following solutions. ❏ Make sure the document orientation is perfectly aligned along the document table. Align the vertical and horizontal lines with the scales at the top and side of the document. ❏...
  • Page 419: Colors Differ From The Original

    Colors differ from the original. Try one or more of the following solutions. ❏ Change the Image Type setting. ❏ Change the image settings of your scanner software, especially the data format (bits, pixel and color), gamma correction, and color correction. Try different combinations of these settings.
  • Page 420: Images Cannot Be Located Properly In The Thumbnail

    ❏ Specify the paper size in Manual Scan, or specify the detail settings for the image to be scanned in the Home Mode or Professional Mode using EPSON Scan on your computer. Scanning Problems...
  • Page 421: Color Matching Problems

    Color Matching Problems Colors on your monitor are different from those in the original image. Try one or more of these solutions: ❏ Check the image settings of your scanner software, especially the data format (bits, pixel and color), gamma correction, and color correction.
  • Page 422: Adf Scanning Problems (Fax Model Only)

    If the Auto Document Feeder is already open while you are scanning, remove any jammed paper; reload any document not yet scanned and then restart EPSON Scan. ❏ Remove any jammed paper, and then reload the document and restart EPSON Scan.
  • Page 423: Paper Jams In The Auto Document Feeder

    Paper jams in the Auto Document Feeder. 1. Open the Auto Document Feeder’s cover. 2. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, proceed to the next step. Scanning Problems...
  • Page 424: You Cannot Scan Multiple Documents

    3. Gently pull out any sheets of paper by rolling the knob as illustrated below. 4. Close the Auto Document Feeder’s cover and turn the product You cannot scan multiple documents. Make sure your application can scan multiple images. Scanning Problems...
  • Page 425: Chapter 15 Copying Problems

    Chapter 15 Copying Problems Copy Operational Problems The product does not copy Try one or more of the following solutions. ❏ Make sure media is loaded in the MP tray or the paper cassette. See “Loading Paper” on page 40. ❏...
  • Page 426: Copy Quality Problems

    When you copy an original, use the correct type of paper. Depending on the paper source, the following paper types are available. MP tray: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper, Transparencies, Labels Optional paper cassette: Plain paper, EPSON Color Laser Paper,...
  • Page 427: The Information On The Back Side Or Background Color Is

    The information on the back side or background color is printed on the copy Cause What to do The original is almost When you copy a thin double-sided transparent or extremely thin. original, the information on the back side of the original may be printed on the copy.
  • Page 428: Copies Are Blank, Or Images Are Missing Or Faded

    Copies are blank, or images are missing or faded Try one or more of the following solutions. ❏ The sealing tape might still be in the toner cartridge. Remove the toner cartridge, pull out the sealing tape, and reinstall the toner cartridge.
  • Page 429: Completely Blank Pages Are Output

    Place the original face-down on the document table with the top left corner of the document located in the lower right corner of the glass. ❏ The media might not meet EPSON’s media specifications (e.g., the media is too moist or too rough). ❏ The toner might be out.
  • Page 430: Black Vertical Lines Appear On The Scanned Image Or

    Black vertical lines appear on the scanned image or the image is all black. Make sure if the transportation lock on the left side of the document table is set in the unlocked position. The transportation lock must always be set in the unlocked position except when transporting the product.
  • Page 431: Adf Copying Problems (Fax Model Only)

    ADF Copying Problems (Fax Model Only) Paper jams in the Auto Document Feeder Follow the steps below to remove the jammed paper. 1. Turn the product off. 2. Open the Auto Document Feeder’s cover. 3. Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper.
  • Page 432 4. Gently pull out any sheets of paper by rolling the knob as illustrated below. 5. Close the Auto Document Feeder’s cover and turn the product Copying Problems...
  • Page 433: You Cannot Scan Using The Auto Document Feeder

    If the Auto Document Feeder is already open while you are scanning, remove any jammed paper; reload any document not yet scanned and then restart EPSON Scan. ❏ Remove any jammed paper, and then reload the document and restart EPSON Scan.
  • Page 434: Chapter 16 Faxing Problems

    Chapter 16 Faxing Problems Sending and Receiving Faxes Problems The document stops feeding during faxing Try one or more of the following solutions. ❏ The maximum length of a page you can load is 355.6 mm. Faxing a longer page stops at 355.6 mm. The minimum page size for the Auto Document Feeder is 182 ×...
  • Page 435: The Product Is Receiving Faxes But Not Sending Them

    The product is receiving faxes but not sending them Try one or more of the following solutions. ❏ If your product is on a PBX system, the PBX system might be generating a dial tone the product cannot detect. Disable the detect dial tone setting.
  • Page 436: Incoming Fax Calls Are Not Being Answered

    Incoming fax calls are not being answered Try one or more of the following solutions. ❏ Check if the Incoming Mode is set to Fax only. If the Incoming Mode is set to Phone only, the product never answers calls. Answer the phone and start receiving the fax yourself.
  • Page 437: A Blank Copy Is Output Even Though An Original Is Set On The Auto Document Feeder During Scanning

    ❏ Check if you are sending or receiving a very complex fax. A complex fax, such as one with many graphics, takes longer to be sent or received. ❏ Check if the receiving fax machine has a slow modem speed. The product only sends the fax at the fastest modem speed the receiving fax machine can use.
  • Page 438: Printout Problems

    Printout Problems Black vertical lines appear on the scanned image or the image is all black. Make sure if the transportation lock on the left side of the document table is set in the unlocked position. The transportation lock must always be set in the unlocked position except when transporting the product.
  • Page 439: Reports Are Not Printing Correctly

    Reports are not printing correctly If a transmission report or an activity report is not printed correctly, try one or more of the following solutions. ❏ Check the driver settings, and the specifications and the status of the connection cable. ❏...
  • Page 440: Appendix A Customer Support

    Appendix A Customer Support Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. Check your Pan-European Warranty Document for information on how to contact EPSON Customer support.
  • Page 441: Technical Support Web Site

    Technical Support Web Site Go to http://www.epson.com and select the Support section of your local EPSON web site for the latest drivers, FAQs, manuals and other downloadables. Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation.
  • Page 442: Appendix B Technical Specifications

    Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 443: Paper That Should Not Be Used

    Paper type Description Paper with letterhead Paper and ink of letterheads must be compatible with laser printers. * Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print quality, or cause paper jams and other problems. Paper that should not be used You cannot use the following paper in this product.
  • Page 444: Printable Area

    ❏ Paper of uneven thickness ❏ Overly thick or thin paper ❏ Paper that is too smooth or too rough ❏ Paper that is different on the front and back ❏ Paper that is folded, curled, wavy, or torn ❏ Paper of irregular shape, or paper that does not have right angle corners Printable area 4-mm minimum margin on all sides.
  • Page 445 First print speed 9.0 seconds for black-and-white printing on A4 or Letter size paper 17.0 seconds for color printing on A4 or Letter size paper Warm-up time About 37.0 seconds at normal temperature Paper feed: Automatic or manual feed Paper feed Center alignment for all sizes alignment: Input paper supply:...
  • Page 446 Scanner Scanner type Flatbed color image scanner Photoelectric device 4-lines CCD (R, G, B, B/W) 216 × 297 mm (85 × 11.7 in.) Effective area 5100 × 7020 pixels at 600 dpi Effective pixels Document size A4, Letter Image data 16 bits per pixel per color internal 1 to 8 bits per pixel per color external Scanning speed...
  • Page 447 Fax (fax model only) Supported PSTN (subscriber lines) communications PBX (independent premises internal lines lines) Communication 33600/ 31200/ 28800/ 26400/ 24000/ speed 21600/ 19200/ 16800/ 14400/ 12000/ 9600/ 7200/ 4800/ 2400 bps Protocol G3, G3ECM Transmission Color Transmits and receives and reception 8 bits each for RGB mode...
  • Page 448: Environmental

    10 to 15%, 80 to 90% RH Altitude: 3100 meters (10171 feet) maximum Mechanical a. EPSON AcuLaser CX11NF/CX11F: 667 mm (26.2 in.) EPSON AcuLaser CX11N/CX11: 593 mm (23.4 in.) b. 467 mm (18.4 in.) c. 460 mm (18.1 in.) Technical Specifications...
  • Page 449: Electrical

    Weight: For EPSON AcuLaser CX11NF/CX11F: approx. 33.1 kg (about 73 lb), for EPSON AcuLaser CX11N/CX11: approx. 30.9 kg (about 68.1 lb), excluding the imaging cartridge and photoconductor unit Durability 5 years or 200,000 pages, whichever comes first (under the condition of A4...
  • Page 450: Standards And Approvals

    R&TTE Directive 1999/5/EC EN 60950 EN 55022 Class B EN 55024 TBR21 We, Seiko Epson Corporation, hereby declare that this telecommunications equipment Model EU-96 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in;...
  • Page 451 Australian model: [Printer] EMC: AS/NZS CISPR22 Class B [EU-96] Fax modem EMC: AS/NZS CISPR22 Class B Safety: AS/NZS 60950 Telecom: AS/ACIF S002 Laser safety This product is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 452: Interfaces

    CDRH regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
  • Page 453: Ethernet Interface

    ❏ Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface. ❏ USB 2.0 can be used with Windows XP, 2000, and Server 2003 operating systems. If your operating system is Windows Me or 98, use a USB 1.1 interface.
  • Page 454: Options And Consumables

    Options and Consumables Optional 500-Sheet Paper Cassette Unit Product code: C12C802181 Paper size: A4, Letter Paper weight: 64 to 105 g/m² Paper feed: One paper cassette mounted Automatic feed delivery system Cassette capacity up to 500 sheets Paper types: Plain paper Power supply: DC 5 V/0.1 A and 24 V/0.5 A supplied by the product...
  • Page 455: Memory Modules

    Memory modules Memory size: Standard memory: 128 MB Expansion memory: up to 576 MB Toner cartridge Product code: Yellow: High Capacity: 0187 Standard Capacity: 0191 Magenta: High Capacity: 0188 Standard Capacity: 0192 Cyan: High Capacity: 0189 Standard Capacity: 0193 Black: High Capacity: 0190 Storage 0 to 35°C (32 to 95°F)
  • Page 456: Photoconductor Unit

    Model: Yellow: High Capacity: 0187 Standard Capacity: 0191 Magenta: High Capacity: 0188 Standard Capacity: 0192 Cyan: High Capacity: 0189 Standard Capacity: 0193 Black: High Capacity: 0190 Average under the conditions of A4 size paper, continuous printing, and 5% print ratio. Even if printing under the conditions of A4 size paper, continuous printing, and less than 5% print ratio, service life may be shortened depending on other conditions.
  • Page 457 Life 14,000 pages under conditions of 5% printing ratio, color and black have a proportion of two to one per page, and two pages per job. 42,000 pages of continuous printing, under conditions of 5% printing ratio and black-and-white printing. 20,900 pages under conditions of 5% printing ratio, black-and-white printing, and one page per job.
  • Page 458: Appendix C Working With Fonts

    Appendix C Working with Fonts EPSON BarCode Fonts (Windows Only) EPSON BarCode Fonts let you easily create and print many types of bar codes. Normally, bar code creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the bar code characters themselves.
  • Page 459 EPSON Code39 CD EPSON Code39 Code128 EPSON Creates Code128 Code128 bar codes. Interleaved EPSON ITF Printing of 2 of 5 (ITF) OCR-B and EPSON ITF check digits can be specified with EPSON ITF the font name. CD Num EPSON ITF...
  • Page 460: System Requirements

    Hard disk: 15 to 30 KB free space, depending on the font. Note: EPSON BarCode Fonts can only be used with EPSON printer drivers. Installing EPSON BarCode Fonts Follow these steps to install EPSON BarCode Fonts. The procedure described here is for installation in Windows 98; the procedure for other Windows operating systems is nearly the same.
  • Page 461: Printing With Epson Barcode Fonts

    EPSON BarCode Fonts are now installed on your computer. Printing with EPSON BarCode Fonts Follow the steps below to create and print bar codes using EPSON BarCode Fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications.
  • Page 462 1. Open a document in your application and enter the characters you want to convert into a bar code. 2. Select the characters, then select Font from the Format menu. Working with Fonts...
  • Page 463 3. Select the EPSON BarCode Font you want to use, set the font size, then click OK. Note: In Windows XP and 2000, you cannot use font sizes larger than 96 points when printing bar codes. 4. The characters you selected appear as bar code characters similar to those shown below.
  • Page 464 5. Select Print from the File menu, select your EPSON product, then click Properties. Make the following printer driver settings. Your product is a host based color product. See the Host Based Color Printer Driver section in the table below.
  • Page 465 ❏ Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected, the resulting bar code may have more characters than were originally input.
  • Page 466: Barcode Font Specifications

    BarCode Font specifications This section contains details on the character input specifications for each EPSON BarCode Font. EPSON EAN-8 ❏ EAN-8 is an eight-digit abbreviated version of the EAN bar code standard.
  • Page 467 Print sample EPSON EAN-8 EPSON EAN-13 ❏ EAN-13 is the standard 13-digit EAN bar code. ❏ Because the check digit is added automatically, only 12 characters can be input. Character type Numbers (0 to 9) Number of characters 12 characters...
  • Page 468 Print sample EPSON EAN-13 EPSON UPC-A ❏ UPC-A is the standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). ❏ Only regular UPC codes are supported. Supplementary codes are not supported. Character type Numbers (0 to 9)
  • Page 469 Print sample EPSON UPC-A EPSON UPC-E ❏ UPC-E is the UPC-A zero-suppression (deletes extra zeros) bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Numbers (0 to 9) Number of characters 6 characters Font size 60 pt to 150 pt (up to 96 pt in Windows XP, 2000, and NT).
  • Page 470 Print sample EPSON UPC-E EPSON Code39 ❏ Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
  • Page 471 The following codes are inserted automatically and need not be input by hand: ❏ Left/Right quiet zone ❏ Check digit ❏ Start character Print sample EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num Working with Fonts...
  • Page 472 EPSON Code128 ❏ Code128 fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code128 standard.
  • Page 473 Print sample EPSON Code128 EPSON ITF ❏ The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). ❏ Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B.
  • Page 474 ❏ Left/Right quiet zone ❏ Start character ❏ Check digit ❏ The numeral “0” (added to the beginning of character strings as needed) Print sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num Working with Fonts...
  • Page 475 EPSON Codabar ❏ Four Codabar fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Codabar standard.
  • Page 476: Print Sample

    Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Working with Fonts...
  • Page 477: Appendix D Notices

    Unblocking EEventManager During or after the installation of EPSON Creativity Suite from the Software CD-ROM, the Windows Security Alert window may appear. If it appears, click the Unblock button to unblock EEventManager;...
  • Page 478: Unblocking Licensecheck

    Unblocking LicenseCheck During or after the installation of EPSON PageManager, the Windows Security Alert window may appear. If it appears, click the Unblock button to unblock LicenseCheck; otherwise the product cannot list your computer on the control panel when you scan using the buttons on the control panel.
  • Page 479: Notice For Epson Aculaser Cx11Nf Or Epson Aculaser

    Notice for EPSON AcuLaser CX11NF or EPSON AcuLaser CX11F Users Sending Faxes by Dialing from a Telephone The procedure to send faxes by dialing from a telephone is explained in this product’s documentation. However, sending faxes by dialing from a telephone is not supported by this product.
  • Page 480: Paper Sources When Receiving Faxes

    Paper Sources When Receiving Faxes When paper is loaded in both the MP tray and the optional paper cassette, the paper in the optional paper cassette is used when receiving faxes. Printing Fax Sender Information If the date, time, sender’s phone number and other information are not printed, use the control panel to set Printer Sender Info to On.
  • Page 481: Glossary

    Glossary buffer See memory. character set A collection of letters, numbers, and symbols used in a particular language. ColorSync Macintosh software that is designed to help you get WYSIWYG (what you see is what you get) color output. This software prints colors as you see them on your screen.
  • Page 482 font family The collection of all sizes and styles of a font. halftone A grayscale image that is composed of small dots. The dots can be close together to create black or more widely spaced to create gray or white areas in the image. Newspaper photographs are common examples of halftones.
  • Page 483 portrait Printing that is oriented upright on the page (as opposed to landscape, in which printing is oriented sideways on the page). This is the standard orientation for printing letters or documents. ppm (pages per minute) The number of pages that can be printed in one minute. printer driver Software that sends instructions to the product to tell it what to do.
  • Page 484 Index Numerics 2 pages per sheet copy, 241 Activity report, 264, 265 Attach to Email, 226, 229 Auto Document Feeder available paper, 159 Automatic print quality settings (Macintosh), 126 Automatic print quality settings (Windows), 58 Auto redial, 261 Available paper, 232, 235, 442 Basic Settings, 300 BMP, 164 Button...
  • Page 485 336 replacing the photoconductor unit, 342 replacing the toner, 338 specifications (photoconductor unit), 456 specifications (toner), 455 Consumables information, 67 Contacting EPSON, 440 Contrast, 238 Control panel overview, 27 Copy 2 pages per sheet, 241 full-page copy, 240...
  • Page 486 Epson color laser transparencies printer settings, 48 EPSON File Manager, 228 EPSON Scan, 150 uninstalling, 199 EPSON Speed Dial Utility, 268 EPSON Status Monitor 3 about (Macintosh), 138 about (Windows), 83 how to access (Windows), 87 how to install (Windows), 83...
  • Page 487 Toner save mode, 33 File Manager, 224 Fonts EPSON BarCode Fonts (about), 458 EPSON BarCode Fonts (how to install), 460 EPSON BarCode Fonts (how to print), 461 EPSON BarCode Fonts (specifications), 466 EPSON BarCode Fonts (system requirements), 460 Full-page copy, 240...
  • Page 488 removing the paper cassette unit, 330 Interfaces ethernet, 453 USB, 452 Jam LC (paper cassette), 314 Job Management (Macintosh), 145 Job Management (Windows), 96 connections, 96 how to use, 98 setting to notify, 99 JPEG, 164 Labels printer settings, 53 Liven up a color, 185 Loading paper MP tray, 40...
  • Page 489 454 Options specifications (memory module), 455 specifications (optional paper cassette unit), 454 Order online, 90 Output tray, 46 PageManager for EPSON, 222, 227 Paper available paper, 442 custom size paper, 54 envelopes, 51 Epson color laser paper, 48 labels, 53...
  • Page 490 printable area, 444 thick paper and extra thick paper, 54 transparencies, 48 unavailable paper, 443 Paper jams how to clear, 363 Paper sources MP tray, 37 optional paper cassette, 38 selecting a paper source (automatically), 39 selecting a paper source (manually), 39 PDF, 165 Photoconductor unit how to replace, 343...
  • Page 491 customizing (Windows), 64 duplex printing manually (Macintosh), 133 duplex printing manually (Windows), 68 extended settings (Macintosh), 136 extended settings (Windows), 79 making a new watermark (Windows), 77 optional settings (Windows), 81 print layout (Macintosh), 132 print layout (Windows), 74 print quality (Macintosh), 126 print quality (Windows), 58 print settings (Macintosh), 128 print settings (Windows), 60...
  • Page 492 (Windows), 116 client settings (Windows Me, 98 or 95), 117 client settings (Windows XP or 2000), 119 install the printer driver (Windows), 123 setting up your printer (Windows), 110 Sharpness, 184 Software Creativity Suite, 223 EPSON Web-To-Page, 221 Index...
  • Page 493 PageManager for EPSON, 222, 227 Presto! BizCard 5 SE, 223 Speed Dial, 248 Speed Dial List, 264 Start button, 202, 205 Status alert (Macintosh), 144 Status alert (Windows), 95 Status and error messages, 309 Status sheet how to print, 304, 393...
  • Page 494 Unavailable paper, 443 Uninstalling EPSON Scan, 199 Uninstalling (Macintosh), 148 Uninstalling (Windows), 104, 107 Unsharp Mask Filter, 184 USB, 452 USB (Macintosh), 147 USB (Windows), 101, 107 USB device driver how to uninstall (Windows), 107 USB Menu, 299 Watermark (Windows)

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