Cleaning The Slip Image Scanner; Troubleshooting - Epson TM-H6000III User Manual

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Cleaning the Slip Image Scanner

See illustration H.
The glass part of the scanner (indicated by the arrows in the illustration) may
become dirty due to ink or paper dust, which can decrease the image quality. To
avoid this, clean the glass part every 12 months.
1. Open the unit cover.
2. Inside the printer, push the levers backward to open the unit.
3. Wipe the glass gently with a soft, dry cloth.
Note:
When cleaning the scanner glass, do not use any liquid, such as detergent, benzine, or
water.
Liquids can reach the back of the scanner glass and cause it to become dirty. If the scanner
glass has foreign matter that is hard to remove, such as oil or grease, you can wet a cloth a
little with alcohol and wipe the scanner glass, but never put any liquid directly on the
scanner glass.

Troubleshooting

ERROR LED is on or flashing.
❏
The print head temperature may be extremely high. Wait until the print head
cools and the printer resumes printing automatically.
❏
Make sure that the roll paper and unit cover are properly closed.
❏
Turn off the printer, and check for a paper jam.
❏
The autocutter may be jammed. See the description below.
❏
Turn off the power, wait several seconds, and then turn it on again. If the
error remains, contact your qualified service person.
The autocutter is jammed or the roll paper cover will not open.
1. Turn off the printer, and open the unit cover.
2. Then turn the knob (A) until you see a pin (B) in the opening. See
illustration I.
8 TM-H6000III User's Manual