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Troubleshooting
T
HE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
P
T
HECK THE
APER
EXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
286
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