Removing Stuck Cartridges; Valueloader Lto Tape Autoloader User Manual - Freecom VALUELOADER LTO User Manual

Problem
Errors Displayed on the Front Panel
"!" in ValueLoader
Operator's Panel inventory
display
The LCD displays an error
code.

Removing Stuck Cartridges

Solution
• An exclamation point (!) displayed in the inventory means that
the ValueLoader has identified a cartridge in the indicated slot
that is either an invalid cartridge type or a cartridge with a
media-related error. The Media Attention LED is also
illuminated in this case. See
Exporting the indicated cartridge will clear the error condition.
See Exporting Cartridges
• If errors occur on multiple known good cartridges, consider
cleaning the tape drive. See
page 32.
• If a particular cartridges fails repeatedly, it may be defective or
invalid.
• Look up the error code, and try to resolve the failure. Then,
power cycle the ValueLoader.
If the ValueLoader experiences a severe mechanical problem or if
you need to remove cartridges because of power failure or other
circumstance in which the ValueLoader is unable to export the
cartridges in the carousel, follow these steps:
Contact Customer Support if a cartridge is stuck in the
Note:
drive.
Move the power switch on the front panel to the OFF position.
1
You may need to use the tip of a pen or similar item to move
the power switch.

ValueLoader LTO Tape Autoloader User Manual

Diagnostics and Troubleshooting
Removing Stuck Cartridges
LED Indicators on page 24.
on page 29.
Cleaning the Tape Drive on
4
55